Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9112 reviews
(9,112 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
An amazing upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE the ASUS ROG ally, I owned a stea, deck for about a year before getting this and I sold my steam deck literally 22 days after getting my ROG, the screen, buttons, speakers and performance are all better than the decks in my personal experience
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Powerful hand mobile computer battery life no good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a PC for the house and also wanted a gaming handheld. Works amazing. Graphics are awesome. Only negative battery life.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as advertised. Great to play games on the go and use as a portable pc
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Outstanding
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this devices since release day. Performance is impressive. Build quality is great and I have had zero issues with the hardware. As with any Windows based device, once you get past the initial setup and maintanance this thing is amazing.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome gaming handheld.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a WINDOWS 11 handheld computer and I love it. The screen is awesome and the speakers are great. I can play any windows game from Steam, GOG, or Epic. It feels comfortable in my hands. It comes with plenty of memory and has upgrade options.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good device
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Its a good device battery life could be better but the life it gets is on par with my experience with the switch. It runs well and runs games well.
I would recommend this to a friend Rated 4 out of 5 stars
Asus rog ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work the best when unplugged. Glitches over to different websites that I’m not personally touching to do. Mic quality is only good through discord not Xbox. But love playing on it.
I would recommend this to a friendRated 4 out of 5 stars
Solid Handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good. It can run a lot of different games, depending on what you want to play and I love the customization of it, how in game you can easily adjust things like the brightness, the power draw etc. I will say it is a little pricey so if you're able to get a deal on it of some sort I would say get it then and to not pay full price and the battery does drain pretty fast, but I'm usually in my bed playing it anyway so its not a big deal as I can play with it plugged in or just play for a short time. Overall I think its really great and I love you can download multiple launchers to play whatever game you want, I would recommend getting this when you can
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
It’s great but….
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It requires more setup than I initially thought, but the screen is great and it’s a fantastic little computer. A lot of the growth required for the device is because of how new it is. I’m sure later down the year much of the software will improve.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Plays Starfield
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Ally. Works great. Like the title says I can play starfield. It plays well no stuttering or issues. You can't play at the higher graphic settings but it looks great on the 7 inch screen.
I would recommend this to a friend Rated 5 out of 5 stars
ROG portable gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really fun and convenient to bring outside the house
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
I love my ROG Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only recommend this to windows pc gamers windows is not a user friendly on this device and the battery life is its grates downfall but once you look pass that it’s a great system so far it as played every AAA pc titles with fps 40-80 medium settings
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
PC gaming in your hand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally is a great product but you have to come into the experience with an open mind. This isn't a Nintendo Switch that you can hand to your 9 year old and expect them to be occupied. It is a pint sized powerful gaming PC in your hand and it comes with all of the needs of a normal gaming laptop. Some programs will crash some will take some love to get working. If you have the understanding and interest the Ally will change how you engage with games on a level you didn't expect. I'm old as gamers go and other priority have ruined my ability to sit and enjoy gaming as I once did. This little machine has brought me back in a way I didn't think possible. It's amazing!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Better than expected.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From reviews online my expectations were low. So when I unboxed it and instantly became obsessed with it, it shocked me. Everuthing about this works great and I would recommend it to anyone looking for a hand held. I already recommended it to both my uncle and other close family as I was so happy with the experience. This is definitely for someone who has experience with tech though. I would not give this to anyone who might struggle with editting settings in BIOS or making sure your drivers are up to date. These experience were both smooth and efficient. However its not for someone new to those subjects.
I would recommend this to a friend Rated 4 out of 5 stars
Runs games well, some minor issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ally runs games well and I like having a portable device that can run windows. But there are some concerns i have with the device, especially when comparing to the Steam Deck OLED. The battery life on the Ally just doesn’t compare to the Deck. And there’s other minor issues that happens where the Ally will not let me use the controller buttons when playing the game. It doesn’t happen often, but I might minimize a game to check something and when i return to the game, sometimes the controllers do not work immediately. This happens despite changing between the different Ally modes
I would recommend this to a friendRated 4 out of 5 stars
Great handheld but …
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed playing with this product. Couple of things to consider is that it is heavy and you can get tired holding it. Second the battery life is not impressive. Depending on the games you wanted to play battery can last for AAA games near to 1 hour and 30 min. If you play some retrogames i heard that you can definitely pass the 2 hours with the silent profile that uses only 10W. I actually returned because for the price I believe that is better to get a gaming laptop or build a desktop. For retrogames and casual playing I recomend Steamdeck. I went for the route of building a gaming desktop.
I would recommend this to a friendRated 5 out of 5 stars
Rog Ally is my best ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect device for playing games on the go. I bought this specifically for playing Diablo 4 while im not at home and now i use it for other games and its the perfect size and weight. So glad I chose this and got rid of the steamdeck.
I would recommend this to a friendRated 4 out of 5 stars
It’s a nice handheld device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a $400 open box, can’t complain too much. The only downside is battery. Only can last for about an hour on battery.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Powerful device with many flaws/bugs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do like the ROG Ally a lot. It is sleek and powerful and can play most of my games at decent settings. However, this first gen product from Asus has many flaws: 1) The SD card reader tends to fail very often (even with the latest updates) 2) The buttons sometimes get stuck 3) The joystick wears down quite easily because of the sharp edges of the RGB slot. You will find black paint in the RGB rings from the rubbing
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers receive the best products and services. We will forward your feedback to our Product team for review. Please note that there will also be future updates to the ROG Ally that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To investigate the problems further or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, please email us at customerloyalty@asus.com and include the case number "N2306018106-0442" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
I would not recommend this to casual users
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To put it in a nutshell, this is an amazing device that requires patience. You are not holding an XBox in your hands, but basically a Windows PC. With that in mind, your experience is not going to be as smooth as it would on a device that does not have the additional features this does since it isnt solet dedicated to gaming. This also is an issue since the form factor may have some thinking its something that its not. Lastly, the screen itself is worth the price for savvy users. It literally showed me the difference between different sources and how much the colors pop and everything looks natural. Im not even a videofile but its turning me into one.
I would recommend this to a friend


















