Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9112 reviews
(9,112 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awsome handheld gaming system!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little powerhouse is an excellent gaming computer in the palm of your hand. Extremely portable and fairly easy to use. Highly recommend!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Love this thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super solid piece of hardware. Runs great. Quite and cool. Wish battery life was better but what can you expect. Plastic also feels a little cheap, but hasnt caused any issues.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great mini gaming pc but battery runs out rapiddly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's really good, the only thing I don't give 5 stars is the battery that runs out really fast, but plugged to a good power bank it just runs perfect
I would recommend this to a friend Rated 5 out of 5 stars
Please hold my hand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I'd fall in love with the ROG Ally, but it was a complicated, one-sided relationship at times. I tried to reach out, but communication just wasn't there. Difficult to understand, unwilling to negotiate, doesn't look me in the eyes anymore. But that's okay, because now I'm setting my sights on other handhelds, and the Ally will see what it's missing. A handheld that understands me and meets me at my level of intellect (it was honestly just too complicated for me)
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
This is what the Steam Deck says it is.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned my Steam Deck. The idea of a handheld gaming PC is a great one, but Valve’s offering really just does not have the horsepower to make good on that proposition. While it still has a lot of compromises and unstable performance, the ROG Ally has given me an experience that has been more in line with what I was led to expect on the Steam Deck. Windows hasn’t been an issue after setting the sleep button to Hibernate, as the Big Picture feature of Steam has essentially always been a SteamOS emulator. In summary, this product is what the Steam Deck advertises itself as, and unlike the Steam Deck itself, nothing less.
I would recommend this to a friend Rated 3 out of 5 stars
Not quite ready
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I did rate this product “Average”, I do think it’s a cool device. But currently, windows handhelds have a lot of room for improvement. Mainly in the battery department. The screen is good and the speakers sound nice. A major downside of this device is the horribly joystick dead zone. This is not a good device for shooters. IMO, the Ally is the best PC handheld but the concept needs time to mature
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review. Please note that there will be updates to the ROG Ally in the future that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0435" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
Rated 5 out of 5 stars
Asus ROG ALLY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ROG Ally!! Being able to seamlessly use and play all of my game pass games while not having to look for a workaround like on the deck has greatly improved my experience. The build quality and feel is also great big thumbs up.
I would recommend this to a friendRated 5 out of 5 stars
Asus Rogue
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the purchase! Needed something mobile that wasn’t a pain to whip out and play, this does the job perfectly and runs just about anything I’d want to play.
I would recommend this to a friendRated 5 out of 5 stars
A Tiny Beast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great! Generally getting 60-70fps on medium settings for most games. Have played Halo Infinite, Assassin’s Creed Mirage, Need For Speed, and a few others with great results. Depending on the wattage you’re using, the battery life can be pretty short (I’ve been seeing just under 2 hour times), but the 65w charger gets this thing fully charged in 60-90 minutes. Important to update the drivers manually from the Asus website (Armory Crate doesn’t find everything for some reason), but once that’s done, this thing hums. I cloned and replaced the factory ssd with a 2tb ssd to make more space for games without needing to mess with micro sd cards. It was a super easy swap. Love how repairable this thing is! Overall, would recommend.
I would recommend this to a friendRated 4 out of 5 stars
I definetly love it, but..there is a but...
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I love it so far, i enjoy every si gle AAA game ive played on the rog ally, other than having problems with the R button on one of a few games. The battery is a big problem for me on this one, i also own the steam deck and the battery is better personally. But on this part on the rog ally j love the fact that i dont need 3rd party software to play certain games. But ither than that i love it, in my humble opinion it needs more time and updates, as of now and sadly i am hoping for a powerbank to give me a little bit of extra juice. Ps:materials do feel a little bit to cheap, analog sticks,buttons and shell.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Steam deck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, nice display easy to use. Graphics are good
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Wow!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! This thing is amazing! It’s played everything I throw at it. Would definitely recommend for a computer gamer wanting more portability!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 2 out of 5 stars
Great when it works
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing device, I could play any game from any launcher and it was gorgeous. However, the display stopped working and I fear the RMA process. The device is only worth the gamble if you don’t mind the price. Pros: lightweight, ergonomic, highest-class performance Cons: drains battery, could fry SD cards, unfixable when design flaws show up (and replacements aren’t guaranteed to be better)
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect just perfect it has some of the best performance it’s definitely better than the steam deck Is it worth $700 it’s complicated because you are getting 2x the performance and a better screen so for me it’s worth every penny.
I would recommend this to a friend Rated 5 out of 5 stars
A dad’s gaming delight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it has quickly become my favorite gaming companion. This device has proven to be an absolute delight, captivating me from the moment I picked it up. One of the standout features of the ROG Ally is its portability. It allows me to escape into the world of gaming even when I’m away from my Xbox or gaming PC. The convenience of having a powerful handheld system ensures that I can enjoy gaming wherever and whenever I want. Whether I’m commuting, traveling, or simply relaxing at home, this device has become my go-to gaming solution.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Solid little Computer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid little computer which perfectly meets my gaming needs. Powerful enough to play all the games I love on the go. Perfect for traveling and even better with the external battery pack I have.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Gaming Option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great graphics; gives benefits of gaming without having to purchase expensive laptop or being tied to a stationary console. .
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Handheld PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best gaming handheld on the market! I love this console.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Recomendado
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best gaming handheld ever. La mejor consola portátil que hay en el mercado.
I would recommend this to a friend Rated 3 out of 5 stars
Almost a great handheld
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty impressive how well it runs some of the more demanding games when plugged in. Battey life and game performance drop quite a bit when unplugged. I returned the system after 10 days. My memory card stopped working and my joystick started drift a lot. Great idea and if they fix some of the issues I may get one again but I did not feel like helping Asus work or the bugs.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you faced and the inconvenience caused. This is not the kind of quality to expect from ASUS products. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability. We appreciate your feedback which will be passed to our Product team for review.
Although you have returned the unit, we stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0472" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support


















