Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9046 reviews
(9,046 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great, but wish i had got the Ally X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little device. Reasonably powerful, solid graphics. Windows could be better, lack of ram can slow things down a bit, and j had to upgrade the battery for it to last long.
I would recommend this to a friend- Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Worth the buy!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality! Works great no issues as of now. Portable gaming just need WIFI
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Great for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned the Asus Rog Ally Extreme for over a week. I previously owned the Steam Deck Oled and have been curious about the ARA Extreme since its release. I was on the fence about the ARA because it is a Windows device and battery life. First off, the battery life of the ARA is not great but is comparable to the Steam Deck LCD version. The fan noise is a lot quieter than the Steam Deck OLED and I like that I can control the performance, CPU, etc. I love the color, form factor, and screen. I feel that the device is just enough for the casual gamer that I am. Lastly, Invest in a portable battery for the device. I recommend the Anker 735.
I would recommend this to a friend - Pros mentioned:Game compatibilityCons mentioned:Battery life
Rated 4 out of 5 stars
Nearly perfect
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very capable gaming handheld , only complaint is battery life. Outside of that it can handle most modern games at playable frame rates.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Buyer’s Remorse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this device at all it has windows 11 on there so if your not familiar with it and all its little issues that go along with it then this is not for you. Tinkering is a must to get most games to a playable state, which is fine but if your coming from console “this is not plug and play” like say a steam deck and or Nintendo switch. Battery life is terrible plan on purchasing a power bank and or be somewhere that has an outlet. SD card reader is a common problem with this item, this can be remedied by installing a ssd inside the unit and or using adapters on the outside of the unit which in turn will work also. Choice is yours when it comes to purchasing this device personally I wish I would have returned it during the 15 day warranty that Best Buy offers, but now I’m stuck with it going to put it up on eBay or marketplace to get some money back from my investment. More power to those people who swear by this device that’s cool just realized it’s not for me and that’s fine also
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the ROG Ally and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0458" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good road computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this device on a recent 10+ flight. On performance mode, it got me a good few hours of playing time. I attached the usb charger from the airline seat, and although slow, added additional playing time. The controls were good, although a little uncomfortable holding up the device while playing. It really helped pass the time on a long flight. Being able to use this as a desktop computer also helped a lot while on vacation. Not sure I will use this while I'm at home, but definitely has huge advantages on the road. I played Titan Fall 2 on this trip and had no problems with the game. It played really well.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The Mighty lovable beast!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easily runs top AAA s at respectable frame rate. no issues at all. sound quality is mind blowing in games and display is way ahead of Steam Deck. found thumb sticks to feel cheap but in compare to Steam Deck but performance blew me away that I can easily bear with that plus I found windows not be as bad as many reviewer mentioned and infact easier to run multiple game stores and Xbox game pass is a unmatching value if you ever wanted to compare. overall super satisfied and will for sure sell my steam deck! I just wanted to thank Bestbuy for making this conveniently available at my and many other locations. Great purchase that you will never regret if you ever thought about having your games on the go. Can easily replace your desktop computer too!
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Battery life
Rated 5 out of 5 stars
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, a little issue when opening the keyboard when first use but know I figured it out. Gaming is good but I wish the battery could last longer, it's really light and a good size, already upgraded to a 2tb.
I would recommend this to a friend - Pros mentioned:Game compatibility, Overall performance
Rated 5 out of 5 stars
4.5 stars - great device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, runs most of my games flawlessly and it is comfortable to use. It just takes a bit of time to setup and update everything.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent Handheld Device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid handheld device! I ended up buying the legion go, steam deck go and the ROG ALLY. I tried them all out and even though I did like the screens on the others the performance on the Ally was what caught my attention. I've been playing Starfield with no issues, the Go and Steam deck had a jumpy screen and after a few minutes I had to stop. And once you install the Steam app you are good to go. Memory wise you will need to be cautious as it only has a 512GB harddrive. Storage will become an issue. I plan on adding 2TB card but not till i actually need it. My vote is on the Ally if you are trying to decide which one you will be pleasantly suprised with the Ally!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great for a handheld console
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice handeheld console. Had good battery life and graphics. Like that it's windows os so you can have any game engine you want without having to mess with software.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Awesome Handheld PC
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has enough power to play all the games I play at decent settings. Can upgrade the internal storage if needed. Battery life isn’t great but I typically will carry around a battery bank anyway. If your mainly going to use at home this is a great way to save money over the X
I would recommend this to a friend - Pros mentioned:Overall performance, Weight
Rated 5 out of 5 stars
The Best Handheld so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rog Ally for the win. Its extremely light and feels great in the hands, runs everything I throw at it and I have had 0 issues with it
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Heat dissipation
Rated 3 out of 5 stars
Great Idea, hobbled by windows and poor software
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it. Too many glitches. Has a lotta potential tho. It’s so powerful, but when on the higher power modes gets as hot as a gaming laptop. It played a lot of games on super high settings. One game I enjoyed a lot was GTA V on almost max settings, it ran over 120 fps and looked amazing. My last straw was when the controller kept turning back into desktop mode while in-game, so it was like trying to play with keyboard and mouse through a controller. Very confusing and weird.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm sorry to hear that you are experiencing issue with this product performance . All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit, but I will forward your feedback to the Product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com Please refer to this case number (N2306018106-0177) for us to better assist you. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty – US Support
- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Good device
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good device battery life could be better but the life it gets is on par with my experience with the switch. It runs well and runs games well.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
This is the kind of thing we dreamed of
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the ROG ally is amazing. I can hang out with my wife where ever she is and still be able to play my ever growing game library. I'm in school 12 hours a day 5-6 days a week and I found that I was not allowing myself anything that I enjoyed. This has allowed me to get back into one of my favorite hobbies. IT IS A WINDOWS COMPUTER. That means you will have to tinker with settings, deal with bugs, and still sometimes get some headaches. It is not plug and play, but if you are used to PC gaming this is a tremendous tool in your toolbox. I was mourning the money I spent at first, but after 2 hours with it playing cyberpunk on my couch while my wife watched tv as we chit chat made it all worth it.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this product for a few week's now and i use itnalmost daily. I did a lotnof research on handhelds before finally buying this one. This product is definitely the best. My only complaint is battery life. You can only use the cord it comes with to charge. My other cords that fit will not charge this device. Im not sure if the adapter makes it so all chargers work but overall im satisfied with this device just wish the battery was better.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Asus Rog
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient for gaming, has good graphics. Doubles as being able to use for PC related things (word, excel, school). More portable than a traditional laptop.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
A great experience, and an excellent have steamer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very happy with my Asus ROG ally, from streaming games from my desktop to playing games on GeForce now to playing games installed on device the experience has been very consistent and very enjoyable. I had been concerned that it might take a lot of tweaking of have settings to get things to run smoothly, but it really doesn't take much at all. The only negatives I've had so far is with armory crate, it is a little finicky, but it works most of the time, or Windows 11 it self. I have noticed the WiFi card sometimes had trouble with my network and switching between mesh nodes. The best part of this device is, in my opinion, streaming games, be it via moonlight, or GeForce now. This is because you get a bit better battery life and can play games at 1080p.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Loving the ROG Ally so far!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great piece of tech! I've never been much of a PC gamer, but this has swayed me. I've been playing games on it I've intended to play for years across Steam, Game Pass, and the Epic Game Store. And I even discovered I could use it for ultra-portable full-PC work in a pinch. (For me, the question is always, "Can it write?" And the Ally certainly can.) I know some people don't like the fact it has full Windows, but this is a big plus in my case. I wasn't certain I would actually use the Ally, but thus far I've been using it every day and absolutely love it. I highly recommend it.
I would recommend this to a friend


















