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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9113 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 9,113 reviews
  • Rated 4 out of 5 stars

    Great portable pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great! It's portable and small plus the fans are not loud. I just wish the battery life was better and that there were protective cases available.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Handheld Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid handheld device! I ended up buying the legion go, steam deck go and the ROG ALLY. I tried them all out and even though I did like the screens on the others the performance on the Ally was what caught my attention. I've been playing Starfield with no issues, the Go and Steam deck had a jumpy screen and after a few minutes I had to stop. And once you install the Steam app you are good to go. Memory wise you will need to be cautious as it only has a 512GB harddrive. Storage will become an issue. I plan on adding 2TB card but not till i actually need it. My vote is on the Ally if you are trying to decide which one you will be pleasantly suprised with the Ally!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy it you wont be disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant recommend thw rog ally enough. Was sceptical but it completely blew me away playing AAA games smooth and is super convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to get everything set up but after that it ran all my games smoothly. Happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned the Asus Rog Ally Extreme for over a week. I previously owned the Steam Deck Oled and have been curious about the ARA Extreme since its release. I was on the fence about the ARA because it is a Windows device and battery life. First off, the battery life of the ARA is not great but is comparable to the Steam Deck LCD version. The fan noise is a lot quieter than the Steam Deck OLED and I like that I can control the performance, CPU, etc. I love the color, form factor, and screen. I feel that the device is just enough for the casual gamer that I am. Lastly, Invest in a portable battery for the device. I recommend the Anker 735.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is the kind of thing we dreamed of

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ROG ally is amazing. I can hang out with my wife where ever she is and still be able to play my ever growing game library. I'm in school 12 hours a day 5-6 days a week and I found that I was not allowing myself anything that I enjoyed. This has allowed me to get back into one of my favorite hobbies. IT IS A WINDOWS COMPUTER. That means you will have to tinker with settings, deal with bugs, and still sometimes get some headaches. It is not plug and play, but if you are used to PC gaming this is a tremendous tool in your toolbox. I was mourning the money I spent at first, but after 2 hours with it playing cyberpunk on my couch while my wife watched tv as we chit chat made it all worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this machine. It is a handheld powerhouse. If you are into PC gaming and want a handheld then buy this machine. Sure battery life isn't fantastic but what do you expect running such a robust hardware cpu?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the console because its like a mini computer and i can play various games but the battery does die fairly quick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ROG Ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ROG Ally for the performance. What it lacks is battery. Truly the only thing bringing it down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great portable gaming machine.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Considering some mid tier GPUs are $600-700, this is a great buy for portable gaming. I'll probably mostly use it for emulation but it's nice to know I can play modern games on the go with 60+ fps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good road computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this device on a recent 10+ flight. On performance mode, it got me a good few hours of playing time. I attached the usb charger from the airline seat, and although slow, added additional playing time. The controls were good, although a little uncomfortable holding up the device while playing. It really helped pass the time on a long flight. Being able to use this as a desktop computer also helped a lot while on vacation. Not sure I will use this while I'm at home, but definitely has huge advantages on the road. I played Titan Fall 2 on this trip and had no problems with the game. It played really well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Pretty Neat.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] For time when it was purchased a great new product. Had it for two years and served its purpose. Was able to get semi decent battery life while playing AAA games considering what it is. The idea behind a handheld is great, but definitely needed more time to bake. Playing hooked up to a power source if possible on the go is ideal and you’ll still find enjoyment from playing on the go. I used this a bit when traveling on planes and at the hotel. Either docking it to a tv or monitor to laying in bed. It was nice to squeeze in a hour to three hours of playtime without feeling too cumbersome. Ideally if this were priced $150 cheaper than its original listed price this is an easy no brainer. But even at current pricing or deals you’ll find some use in the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG FAN

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of this product. Love how im able to use it when im away from my PC to still remain playing with friends. The battery itself is short but with the introduction of these pc handhelds its not uncommon

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sick!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sinister device! I use it for media playback and of course gaming. It can run any emulation of any console and even handle AAA games. Star Rail runs like a dream. Great idea on me to buy this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome for gaming on the go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one that I purchased was an open box excellent, I returned it the next day as it wouldn't power on unless plugged in and even that was spotty at times. That made me lose faith in the open box so I just purchased a new one and it has been awesome! I can play any game I want at a reasonable frame rate (60fps) as long as you tweak the settings and the visuals are great. My brother who doesn't even game has played this for about 10 hours over the past week that we were together and is now going to buy his own. From what I've heard most open box experiences have been fine so mine may have been an isolated incident, I'd say it's worth a gamble with the best buy return policy and if you get a dud then just go for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size easy to take on go. Very user friendly. My ehole family has one and we can play games together.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I love this thing, but there is a learning curve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. It's taken some time to get it the way I wanted, but people need to look at this device as a windows computer first and handheld second. The same way you setup your gaming laptop is the way you will need to setup this device. Your going to need to setup windows, download and update all drivers, and your going to need to learn how to optimize windows for gaming. I really love this device I have been using it heavily every day since launch and it has worked flawlessly, no crashes, or weird issues. I have a steamdeck and this has replaced it. I recommend this device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Really good almost great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good device, it's not perfect but it works great. There are times when it's clunky to use for typing but the more you use it, the easier it gets. I found using either reddit or asus for the recommended game settings gives the best results. Following those settings can make the difference between keeping and returning the device. The last problem is it should come with a 1tb hard drive. The 500gb fills way to fast. I would only purchase the extreme version and highly recommend purchasing a larger hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The only handheld i need

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great and smooth especially for anime games, i even installed other emulators game and it would spetacular. Battery is pretty bad, but i always play it plugged in so i dont mind it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Machine to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is being good machine, except on turbo mode to be too hot, I really enjoy playing games on it. The sweet spot is to customize to 18 watts on playing games.

    I would recommend this to a friend