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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9044 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 9,044 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Glad i got it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Having seen the pre-release reviews i was nervous, but so far it has met or exceeded everything i want it to do. Just wish the battery lasted longer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Revolutionary Gaming Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you realize what the device actually is and how to properly use it to its advantages, it is awesome and something gamer have dreamed of for decades. Paired with GamePass, you can take entire game titles offline and play them whenever, wherever you want. Hooked up to a monitor and keyboard/mouse and you have a small yet capable desktop. I would recommend trying one out to see how much it can do.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Great for Gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all the consoles, a desktop and a laptop PC so I'm familiar with gaming on Windows. The original setup is easy if you rememner it's a hand held PC. I recommend hooking the Ally up to a docking station to run windows updates, install steam, game pass etc. and after that you will be ready to roll. Price is great when on sale, and I hear the SD card slot overheats and destroys your SD cards. Those are my only reasons for 4 stars and not 5. Oh and yes it plays Modern Warfare III.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 star, cost more than my first car.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a "Pocket" sized gaming PC. I've even run Starfield on it at low settings but still looks amazing. It's not a desktop replacement however i did use it as a replacement during our super heat wave a month back so that my room stayed cool while i used the Ally with a KVM switch so i was using all of my regular peripherals on a 4k monitor/tv. Played all of the triple A games on it just fine albeit low or lower settings but it gets the job done. Price is reasonable since it's a full windows 11 PC and run an amazon dock with it. You will need a 100W power supply if you want to run it on an amazon/steamdeck dock (works withe very dock labeled for steam deck pretty much). 10/10 IGN

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sd card reader

    Rated 5 out of 5 stars

    Take your gaming to the next level.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other the the sd card slot being an issue, which i knew about ahead of time, i love this device. Plays anything i throw at it and feels great when holding.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outperforms other handhelds like the steam deck and has an amazing screen. Only downside is not great battery life when in performance mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The bad thing about it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive, a powerful, versatile and perfect console to play the best games, many options to choose from, and entertain yourself for many hours, and do other things (many, in fact), you have to be subscribed to Xbox, playstation or steam, but hey, nothing is free in life, and less good things. The battery lasts depending on what you are doing, it is adaptable, however the long charger gives you the opportunity to continue enjoying even if the outlet is not nearby. I just wonder. Why doesn't it come with a case or something to keep this amazing console safe when not in use. The bad thing about it; nothing, so far, A day it doesn't have enough hours to enjoy playing with. Many features I'm still discovering...

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Handheld Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought a long while to chose this or the Steam Deck. I ultimately chose this because it was cheaper, but it does not disappoint. Very ideal to use as a portable PC/gaming device. Havent explored the full potential of it yet, but its well worth it if youre looking for a handheld gaming device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld came in great condition and is fantastic for someone that doesn't have time to sit too often like me. It's appropriately powerful and offers a multitude of options for modifications. All in all it's a great handheld and powerful computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    My fav toy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect handheld gaming machine. I have it with me everywhere. Powerful and portable. But you sure need to bring powerbank and you can enjoy your games whenever you go.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great open box buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it open box. Great condition. Only giving it four stars based on the actual software. But you know what you’re getting with a windows device not truly made for mobile gaming. Lots of tinkering when you just wanna plop down and game at the most opportune moments when you don’t have much time. Aside from that you have access to all launchers as well as game pass, big time pluses to not be locked into the Steam store always.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surprised me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact but yet powerful machine. can pretty much run any game you throw at it. Battery life is not the best so expect about ~1 hour of gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    I'm in love!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing especially with the long commute I have, this offers hours of entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Powerhouse packed punch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial setup is BAD. Keep in mind the the armoury gateway app and this product are new. After setup headaches aside, it is amazing to witness the fluid screeen and high perfomance this little wonder deilvers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and Easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and Portable. It gets the job done. But, don't mistaken it to be on par with an actual gaming PC. I don't game heavily so this is perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Goodbye steam deck, you were loved.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior steam deck owner. Currently listing the steam deckok ebay. This thing is so versatile. Pair it with an xg mobile and it can be a main machine, plays vr, can do productivity work, and can obviously do handheld gaming. Speakers are loud and clear. Display is fantastic, though i wish it had oled because i love oled. Some folks complain about windows being clunky with touchscreen, this is true, however you can use steam big picture mode or playnite in fullscreen to launch games just fine. Definitely worth checking out. Oh and if white isnt your jam, just skin it. I got a camo skin on mine from m2skins. Last minor gripe, only one usb c port. Would have liked to see at least a usb a as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Asus Rog Ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a complete game changer. Being able to play current titles anywhere i go, it was worth every dime. From taking it on flights to playing Diablo 4 while on work trip. Absolutely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good handheld with some nigs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a portable hand held computer to play games and figured they this. Takes a why'll to setup because of lots updates. There's some glitches I'm it and have to be patient with some games to load. But overall very happy with it. Lots videos on how to twerk it and get beat out of it. Still lots to learn but if you want something to play games why'll away from computer or console I recommend this device. Hope on time gets to work as good as my consoles

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 3 out of 5 stars

    Would be great if the card reader functioned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not 5 stars because of a glaring problem with the SD card. Reader does not work, this is a design defect which requires that the system be returned to ASUS to fix. Don't expect easy external storage.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dotsub,

      Thank you for bringing this to our attention. We’re sorry to hear about the issue you’ve encountered with the SD card reader on your ROG Ally. We understand how important reliable external storage is, and we regret any inconvenience this may have caused.

      To help troubleshoot the issue, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0617" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Memory Card (SD Card)/Card Reader Issues -  https://www.asus.com/support/faq/1051166/ Asus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Really good handheld!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be so much better. I’m giving a 4 because overall it is a good handheld overall and I like it over the steam deck. But it is buggy at times I have to reload games a couple times for them to actually load. Sound profile is good for a handheld device. And games look really good. I’m hoping they work out some of the bugs cause it is really a great handheld. And for the price it is a competitor to a lot of the windows based handhelds out there!! I am very satisfied with the Ally I upgraded the nvme and added an SD card and they do work flawlessly!

    I would recommend this to a friend