Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9113 reviews
(9,113 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
It is very suitable for me.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like to use it to play some steam games, you can lie down to play, play while waiting, and can also connect to the TV, watching movies and playing games are very good.
I would recommend this to a friendRated 4 out of 5 stars
Awesome handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the versatility of it this device, can game in so many ways, wish there was more storage and a bit better battery life, my only cons
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Rog Ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing piece of computer engineering it runs games great and for how compact it is it put up a pretty good fight as a gaming “computer”
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Handheld PERIOD
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best handheld ive had in my hands! Performance is next to flawless on just about anything ive thrown at it. Runnin just about every game ive played at 100-130FPS without any problems. Dont let bad reviews from reveiwers that obviously dont know how to use a computer lead you away from this! First thing you should do is hop into the AMD settings software and tweak settings to your liking and boom. this thing becomes a major powerhouse! have had ZERO issues with over heating, zero issues playing any game i could possibly want. Dont hesitate, snag one!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Rog ally
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, runs well, only issue was buying it used. It was already registered under a separate account so I was unable to access all the features of the device. It also has an unexplainable issue where out of nowhere the right analog stick won’t register left and right movement, only up and down. Overall however, it is an excellent gaming handheld.
I would recommend this to a friend Rated 2 out of 5 stars
Get the Steam Deck OLED instead
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much more difficult to use than the Steam Deck due to this running Windows 11. If you can get over the inconvenience of trying to run Windows 11 on a handheld device with no keyboard or mouse and on a very small screen, then yes you can do more than a Steam Deck. Other than that, the Steam Deck OLED has much better battery life, is easier to use, and doesn't require a TON of updates out of the box. Asus' Armoury Crate software is NOT designed for this machine, and I had to factory reset the device twice while trying to get the necessary firmware updates installed due to the software crashing mid-update. Also, any device manufactured in 2023 is likely to suffer joystick issues, so buyer-beware as Asus says they will cover it but has been known to deny coverage if you even opened the device to, say, install more storage. Oh, and don't forget about the SD card slot issues with it being right next to the fan exhaust!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the ROG Ally and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018122-0256" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Simply amazing, exactly what i wanted
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know there have been a ton of people claim defects and issues since day one, and this is my own personal experience, but i haven't had a single issue you yet** knock on wood*. There is a bit of setup that has a learning curve for anyone not firmliar with windows OS, but being a "PC Gamer" im not shy to jumping right into it. There have been no issues with the sdcard reader (I'm using a samsung pro plus), my entire steam library, epic games and gog with a copious amount of roms on it all run smooth. I have no regrets and have no intention of returning my unit.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
My fav toy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect handheld gaming machine. I have it with me everywhere. Powerful and portable. But you sure need to bring powerbank and you can enjoy your games whenever you go.
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very power efficient and great for handheld games like slay the spire. Can even run modern AAA games at lower settings.
I would recommend this to a friendRated 5 out of 5 stars
Powerful and portable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have wanted the steam deck for awhile and then followed the ROG ally news. This thing is a beast, its powerful, its mostly quiet, it doesn't run super hot, its comfortable to hold. Runnings full windows to some is a negative but the interface works very well when using the asus software. Battery life is about what you would expect running a portable PC. Diablo 4 for 1.5 hours took me from 100% to 54% (so approximately 3 hours) the charger though gets this thing topped off rather quickly. Oberall my experience has been super positive. Negative reviews seem to be based off the company vs the product. If you want a portable PC this thing is the way to go, the specs alone will make this thing relevant for years.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Extremely Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blows my steam deck out of the water. As long as you treat it as a PC, as far as installing all updates, it has been absolutely wonderful. I'm okay with a 1.5 hours battery due to the performance I get.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
ROG ALLY EXTREME
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the console, really fast and could play any game that I wanted
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Take your gaming to the next level.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other the the sd card slot being an issue, which i knew about ahead of time, i love this device. Plays anything i throw at it and feels great when holding.
I would recommend this to a friend Rated 4 out of 5 stars
Incredible gaming handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device Is amazing for the price I got it for my only complain about it, is the short battery life but it's not the biggest deal. Id recommend this device to anyone who just wants to lounge around the house
I would recommend this to a friendRated 5 out of 5 stars
ROG Ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love gaming on my ROG Ally. I wish the battery lasted longer. But aside from that, I definitely recommend for on the go gaming.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great On the Go Device!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the device - it is not as powerful as a PC - want to stress this!! It runs alot of games great if you run them on lower settings!! Dont expext to run graphic intesive games with out some lag but overall i live it ran Spiderman Series was a blast, rum APEX no priblem awesome device!!
I would recommend this to a friend Rated 5 out of 5 stars
Asus Republic of Gamers Ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Title says it all. You couldnt ask for a better all around handheld. Unlike competitors, you dont have to be stuck with certain OS to run certain programs. This thing is windows 11 and has he flexibility of running different launchers, such as Steam, prime gamin, etc. Only issue I have is that it doesnt have much official accessories made for it yet and it does get hot after a prolonged gaming session with it. Would be easily solved if they could make a fan/cooler attachment like what they have available with their RoG phones
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome handheld.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only got this tonplay sims on the go and it did not disappoint.
I would recommend this to a friend Rated 4 out of 5 stars
Great mobile windows device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice handheld laptop. A few kinks I think they resolved with early bios updates. Battery life and overheating can be an issue if misused.
I would recommend this to a friendRated 5 out of 5 stars
Best Handheld I've had so far.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've actually played with it more than my steamdeck, Aya neo and Aya neo air combined. Just the feel and comfort also with its lightweight nature and the ease of tdp controls, controller settings, brightness with the reach of my thumb is very convenient, making my gaming experience a whole lot easier. I started with the Aya Neo 2 years ago so my personal experience with the battery compared to Ally is very acceptable. We are still years away in having the technology for battery optimization. Ppl should stop complaining about battery life. It doesn't even get that hot, if anything my Aya neo and Aya neo air runs a lot hotter and the heat dissipation is actually not bad. Please read manual before use.
I would recommend this to a friend


















