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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9042 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 9,042 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun. Agile. As promised. Very pleased. I do get concerned about possible over heating, but haven’t had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Nothing but good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ASUS rog ally because it can play more of the games that I own than the Steam Deck. It's not the huge leap in oerformance over the Deck that i was hoping for, but its definitely better.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    peak ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it open box and i has been amazing, runs games nice and since its windows you can play basically anything on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Best handheld ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best hand held device ever made. A few flaws with software that can be worked on by Asus. But its just amazing. Triple A games in your hands at 60 frames.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Best Handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROG Ally is the best handheld I ever used. The screen is so crystal clear and games look amazing on it. You can play all your games on it and this is why I got the Ally over the Steam Deck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Asus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a steam deck and this. This blows the steam deck out the water. Only thing is battery life is terrible. But shocked how well this runs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Daddies lil Ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a dad of 3 kids who wont alliw me time to sit at my PC this is a godsend. it has some drawbacks compared to the Ally X but for what i need it for it more than exceeds expectations. simple enough for kids to use and can be even used as a streaming PC. good stuff.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    First Handheld to WOW me with the Graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Runs Games Amazingly, but it Overheated and ruined my 1tb Micro SD and the Battery is really bad without a battery Bank on Demanding Games

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful handheld I had an easy process setting it up idk if it’s just my unit but everything just works seamlessly and smooth. Worth every penny it’s playing games my steam deck couldn’t play.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    My thoughts on the Rog Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my Steam Deck back to Valve and bought this from Best Buy other than it getting stuck in Transit longer than it should of because of FedEx not Beat Buy I do highly recommend this and love it I just wish the battery was better, but that’s mostly probably because of resource hog. and I haven’t updated the storage or SD card just yet plus other accessories yet but I will in time and I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Everything is good except the battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good handheld gaming PC. Can run all AAA game at max or near max settings when plugged in. Battery is pretty bad through so i ended up getting a 46000 mah portable battery for the extra juice.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great handheld "laptop"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. There was nothing more cool than playing PC games on the go. The best part is the Windows emulation. It feels like a mini-laptop with you on the go. I returned it ultimately because it just did not feel comfortable it my small hands :(

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Nice Hardware meets a work in progress Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware is sturdy and well made. There are a few quirks that we need to work through but I think it will get better with time since windows in this form factor is new and is bound to have teething problems. Also, games are not going to work out of the box. A good few hours need to go into setting up the system before it is even ready for gaming. The Armory Core Software also needs to be get used too but once you figure it out it gives some nice controller mapping for even classic PC games like Jazz Jackrabbit i got out of GOG.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, great for on the go gaming or last minute homework

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Rog Ally review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid portable pc! Battery life is somewhat lacking, but that’s to be expected with handheld gaming pcs.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Sd card reader

    Rated 3 out of 5 stars

    Nice Try, but back to the drawing board.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of issues reported from the bestbuy associate I worked with to return. Mine had an SD Card read issue. My Steam deck has no issues, updated the bios on the Ally and all of the updates given by Asus atm. Hopefully they will fix things as the screen is amazing and the controls feel great aswell. The plastic housing does feel a bit cheap for an item of this cost but the majority of the cost definitely went into screen and internals.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Macrholic,

      It is really unfortunate to hear about your disappointment with the ROG Ally. Please accept our humble apologies for the inconvenience caused. This is definitely not the kind of quality to expect from ASUS products. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand that you may have returned the unit, but we will forward your feedback to our Product team for review. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0081" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      ​Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Honestly, Truly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic handheld PC, it plays all of my games at acceptable settings. The screen looks fantastic, especially when 120hz is enabled.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, battery is a draw back but it still worth the money for the great screen and specs it has.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great value and great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. it has definitely been one of my best purchases. I bought the asus adapter from best buy also and together I have a gaming pc and regular computer for regular tasks. Love this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it... So better then steam deck and very fast and so easy to use I recommend to this to anyone... The only bad part but it is never a deal breaker and that is storage but I bought a sd card

    I would recommend this to a friend