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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 9,063 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great windows handheld

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great windows based handheld pc. If you use more then steam and don’t want to mess around in Linux this worked for me right out of the box. After a few months of use I easily replace the ssd with no problems. Battery life is highly variable but I see 1.5 to 2 hours most of the time but I’m not trying to maximize at all.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Wish this was around when I was a kid.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Asus ROG Ally for my son as a Christmas present. It was a gift he did not even know he wanted. He was asking for the Sony PS5 compatible handheld. With this he's able to access Xbox, Steam, Nintendo, and PC Games, as well as access his Playstation online friends. If he wanted to he could use this as his laptop with a few accessories. He loves this thing. Took it on vacation with us and I used it also. I wish this was around when I was a kid. He told me: "Dad this was such a great present, I didn't even know I wanted it".

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tinkerers dream. I really enjoy playing games. Its a lot more powerful than the steam deck even though battery lige is pretty bad

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader
    Best Buy Employee

    Rated 4 out of 5 stars

    Handheld of choice

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tested several gaming handheld devices, and this is still my Go To. More expensive than a Steam Deck, but your paying for extra quality and performance. The only reason this isn't 5 stars is the faulty SD Card slot, but honestly I'd never use it anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ally Z1 Extreme

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good handheld unit. Plays my games and is also a great handheld PC to watch YouTube and videos. I would recommend if you are looking for a handheld product that is similar. One downside is this market is moving so fast that this seems to be last years model with new models coming out. It still does what I want it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat dissipation

    Rated 4 out of 5 stars

    Great device except…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It overheats very quickly. Also can play for about an hour and then have to shut it down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Its great but there are some issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can run most of the games I want to play. There are some minor software and hardware bugs that have some easy fixes.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 3 out of 5 stars

    Would be great if the card reader functioned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not 5 stars because of a glaring problem with the SD card. Reader does not work, this is a design defect which requires that the system be returned to ASUS to fix. Don't expect easy external storage.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dotsub,

      Thank you for bringing this to our attention. We’re sorry to hear about the issue you’ve encountered with the SD card reader on your ROG Ally. We understand how important reliable external storage is, and we regret any inconvenience this may have caused.

      To help troubleshoot the issue, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0617" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Memory Card (SD Card)/Card Reader Issues -  https://www.asus.com/support/faq/1051166/ Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld 2023

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a number of handhelds now including the steam deck and oneXplayer mini 6800u. After using this about a few weeks I can say this is by far the better machine. The cooling alone and how quiet it is when using it makes it the best as of now. You can get more fps due to the ability to raise the power in the armory crate manual mode. I normally play plugged in and it can boost to 50w making this thing put out higher fps than all other competitors.I would definitely recommend this to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Almost Perfect Handheld Gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you enjoy pc gaming and all the headaches that come with it, but want that on the go then this machine was built for you. I LOVE my RoG Ally. I get to play all my steam games, all the available Xbox gamepass games, AND emulation. Sign me up.. also look up on YouTube on how you can connect remotely to your PS5, there's something to be said about being able to play God of War Ragnarok and Starfield while dropping a deuce.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Sponsor me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in july when i become homeless to keep gaming, but now im about to become homeless again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I expected it to be

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who is a pc gamer and have tried many portable options (steam deck, asus flow z13, laptops and nintendo switch), I can truly say that this device has the most power. My steam deck runs windows as well and has a hard time playing cod but the ally can on low medium settings. To be able to add the asus egpu will better expand the chances for higher resolution and ugraded settings. I would recommend this device to others but as long as you know how to work windows to get the best out of your experience.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Handheld!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been having handhelds since the game boy so I know how far the handheld gaming industry has come. If you are new to PC make sure you watch as many videos as possible. It can be a bit tricky for a novice with no patience. It can run anything thrown at in and has ton of customization. Main drawbacks are the battery(which is to kinda be expected), not the greatest thumb sticks in the world( you get use to them, and eventually someone will come out with 3rd party ones). I mean it truly is a handheld gaming pc. Have some patience with it and you should enjoy this ride as I am. PS….My wife loves it and she never liked gaming at all!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this product overall. Allows me to play games mobile and has a strong performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing for OTG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great competition for any other handhelds out there. Great battery, great frame rate, great graphics!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing tech!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Have a library of PC games that I have not been able to play due to time constraints, kids and work etc. So being able to play on the go with this portable beast is a pleasure. Armoury crate seems to work very well, would take some of the critic reviews with a pinch of salt since they are mostly outdated with the number of updates that Asus have been delivering. There has been an issue with the SD card, it did seem strange that the bios I was running would allow the system to run at 90C. I purposely avoided this and since they have released an updated bios that runs with much louder fan profile and lower temperatures

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good little game pc

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything I was hoping it would be, lots of aftermarket stuff for it to, i bought a dock, a d brand case for it and it plays games great, the fan is a little noisy but all in all well worth the price i got it for. I paid $450

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    nice portable pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really cool portable gaming pc quality is good and the softwares are super good so far no issue and it runs most of my steam games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good device, crappy retailer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device and does what it's supposed to do. Knocked off a five star because best buy sent me a code that is invalid for game pass and I'm pretty upset about that.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a Steam Deck before the Ally, and I can honestly say I haven’t used my Steam Deck since then. I liked the console feel of the Steam Deck but Linux does have its limitations. The Ally on the other hand can handle most if not all the games in my Steam and Epic Games Library with ease, especially if you configure everything down to the recommended specs. Windows can be a little convoluted but once you update and adjust everything to your liking I feel that it’s a pretty solid handheld PC. Give it a week and you won’t regret your decision :)

    I would recommend this to a friend