Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Portability
Great Handheld PC
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for on the go gaming or relaxing on the couch. Super powerful plays everything I throw at it. Diablo 4, Starfield, Enshrouded ect...
I would recommend this to a friend - Pros mentioned:Portability
There isn't much to hate about this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have been enjoying the Ally for the most. Easy interface, not as confusing as it seems and enjoy the fact I can run my emulators on it. Makes for a great handheld console for all things. All the while watching netflix when I don't want to game. Let's be honest, I love that I can dock it and use it as a computer. Pretty much replacing my computer at this point. Only downside is the speakers don't stay consistent. I plug in my own headphones so I don't get the whole crackle when playing games.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Good Gamepass handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good handheld computer. I use it for xbox gamepass and it works well for that. Battery life is short, but that was expected.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Decent performance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low battery life. Decent performance with charging. Note: RMA sucks for openbox.
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the base ROG Ally last year when it was on sale and I enjoyed it a lot. Decided to get the Z1E and it is insanely better! I gave the base ROG Ally to my son and he has been enjoying Balatro on it. HIGHLY recommend the Z1E
I would recommend this to a friend - Pros mentioned:Portability
Portable gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My go to device for visual novels while going to bed. It's like a gaming kindle (also retro games and some jrpgs)
I would recommend this to a friend - Pros mentioned:Screen quality, Weight
Great option in the handheld space
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is very light. I love how it looks. I appreciate being able to navigate windows with the thumb sticks. VRR is a nice thing to have as well.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Excelent device for its period
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent device, run everything at almost 100 fps but the battery is maybe its downside if u use it at its full power, overall its a good deal
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Battery life
A real Steam Deck competitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect windows hanheld for people who want a premium experience at the cost of battery life. Excellent, bright 120hz screen with shockingly vibrant and extensive color gamut.
I would recommend this to a friend - Cons mentioned:Battery life
Good bang for the buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming device with lots of customization but only downside is kind of short battery life, on GTA 5 battery barely last about an hour
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Heat dissipation
Great for gaming not for durability.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great to have while on the go windows gives you the opportunity to play a lot of game you can’t play on a steam deck but unfortunately it’s not a very durable handheld I’ve had is 3 months the buttons and triggers have stopped working and it’s beginning to overheat more then normal it’s a good buy but you will have to replace parts
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Josh A,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. We recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2306018106-0375" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance, Portability
Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this product overall. Allows me to play games mobile and has a strong performance.
I would recommend this to a friend 3 years later and it still packs a punch.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing still does not cease to amaze me. Just this morning I was sitting on my couch playing battlefield 6 getting 60 frames per second with optimized settings. If you are unsure of the handheld PC market, you cannot best this thing in terms of price vs performance for an entry level purchase. Perfect for on the go.
I would recommend this to a friend- Cons mentioned:Battery life
Great windows handheld
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great windows based handheld pc. If you use more then steam and don’t want to mess around in Linux this worked for me right out of the box. After a few months of use I easily replace the ssd with no problems. Battery life is highly variable but I see 1.5 to 2 hours most of the time but I’m not trying to maximize at all.
I would recommend this to a friend - Pros mentioned:Overall performance, Weight
After using a for a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the light weight, color, and display. The only complaint is the buttons and joysticks aren't that good.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great gaming device. Definitely got my moneys worth!
I would recommend this to a friend - Pros mentioned:Portability
Wish this was around when I was a kid.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Asus ROG Ally for my son as a Christmas present. It was a gift he did not even know he wanted. He was asking for the Sony PS5 compatible handheld. With this he's able to access Xbox, Steam, Nintendo, and PC Games, as well as access his Playstation online friends. If he wanted to he could use this as his laptop with a few accessories. He loves this thing. Took it on vacation with us and I used it also. I wish this was around when I was a kid. He told me: "Dad this was such a great present, I didn't even know I wanted it".
I would recommend this to a friend Best value to get into PC gaming today
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a few hardware problems with the sd card reader but it's fairly easy to upgrade the Internal drive and replace the sticks when they go bad so it gets points for repairability in other stuff
I would recommend this to a friend- Cons mentioned:Battery life, Heat dissipation
Great device except…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It overheats very quickly. Also can play for about an hour and then have to shut it down.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome handheld PC buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up on a recent sale. Absolutely one of the best choices I have made. It can play most of my pc games with ease and it's so convenient. Upgrading the SSD was easy, and adding a USB C dock, wireless keyboard/mouse made gaming from my bed easy.
I would recommend this to a friend