Customer Ratings & Reviews

This handheld was worth every penny, runs great, is easy to hold and very lightweight. Only downside is the battery life

The Ally is a great handheld with a remarkable screen. I own this and the SteamDeck and definitely prefer this over the SteamDeck. If I were to rate this product when I first purchased it I would have likely rated it 4 stars due to some of its limitations (specifically inability to charge at full capacity unless you used the provided Asus charger), but Asus has done a really good job with providing regular software updates and continues to make positive, iterative quality of life improvements on the device. I would definitely recommend to anyone interested!

Excellent gaming handheld and portable computer. Super powerful. Very responsive. I really like all the features. Battery life is not the best, but it is as expected.

To be fair, the ROG Ally is a very good gaming handheld but after using for a few days I returned it and got a full refund (thank you Best Buy!). The system just didn't feel right and using Windows on such a small screen was unpleasant. But that was me so don't be dissuaded by my impressions. In many ways it's superior to the Steam Deck that I ultimately ended up buying.

This is the best gaming habdgeld ive ever owner i would advise you swap the ssd to a bigger and not use a sd card for aaa games. Other than that five stars.

Love it! Plays everything i want and i can take it anywhere. Battery is okay, i get about an hour or so of straight play time.

The title is brutal but the review is honest. As someone who has reviewed IT over the past 30 years and a huge ASUS Rog fan, I expected a lot from this unit. Full disclosure, I have a Steam Deck (SD). The weight of Ally is good, lighter than SD, and more comfortable to hold for long lengths of time. The screen is bright and is also a touchscreen. Buttons are good and are laid out similar to SD without the trackpads. Where this unit falls short is the Windows 11 OS. ASUS should have reached out to Valve to license the SteamOS for this unit. Putting Steam in Big Picture mode does provide a similar navigation effect to the SD but for some reason, Windows 11 wants to display the taskbar at the bottom no matter what. Of course, I can auto-hide the taskbar (but you shouldn't have to.) For Microsoft this is a huge missed opportunity to break into a portable gaming unit for the XBOX. xCloud or XBOX Pass should have been an automatic start and overlay for this unit. The main purpose for Ally is for gaming so while having a full desktop OS is nice, it should have been buried like SteamOS is currently set on SD. Conclusion: If you want an SD, this is not going to work for you. If you want a portable gaming system based on the latest Ryzen Tech, this will work but understand the limitations of Windows 11 on this small device. I cannot recommend this to beginners or novice users.

Awesome powerful handheld device. You can take this anywhere,anytime wherever you want to. A must have portable handheld device. 100 percent satisfaction

I do like the device I have no complaints other than the battery life but that's why they have battery packs

I purchased an open box ROG Ally that has been considered good condition on the grounds that I will have a companion device that serve both my gaming and music production. I came knowing that there are issues with the SD card reader and the UI with Windows not being the best OS for a smooth gaming experience. From this… oh boy, did I fully underestimate the issues with this device and my overall customer satisfaction. What I did not expect is me trying to get this device repaired not a month after I owned for a potential battery or processor issue after power reset errors from gaming plugged in at 30W mode. What I did not expect is how this happened just outside of the 14 day return window. As I wait for potentially a month for this repair, I reflect on the issues folks have been getting and I am baffled by 1) ASUS quality control being lackluster and 2) Best Buy having the audacity to apply a 14-day return window for a device THEY know has a lot of issues. I honestly don’t know what could make this right, but I definitely don’t feel good with ASUS or Best Buy. ASUS for its history of being unreliable company when it comes to customer support and service. Best Buy by sticking to their guns with a hard return policy for a product with quality issues. I am not happy with this product from an experience standpoint. Get a steam deck or a Lenovo go instead. If buying PC components or a laptop, avoid ASUS.

This is a great handheld computer that you can also play gamesand movies on. Excellent responsiveness of controls during gaming. No lagging or stuttering noted. Great device all the way around

I love this thing! I am a PCMR type person but when everyone is asleep and i feel like laying down i can play my pc games in bed so its a seamless jump going from my pc to this in bed. Battery life isnt a issue for me since its always plugged in, my vehicles have a 100watt 110v plug in them. Super comfortable to hold, super powerful compared to the steam deck and the last of track pads is a huge plus for me as i hate track pads on the steam deck. I added a 1tb gen 4 m.2, 9h screen protector, asus dock, 3d printed a stand and dust cover for the external gpu socket that only leaves the usb c exposed.

I use this to play my Game Pass games natively on the go. It took a WHILE to set up, but it has been great afterwards. I can play my games at 60 FPS at 720p without issue. This includes Killer Instinct, Forza Horizon 5, Halo Infinite, and TMNT Shredder's Revenge. Its even better that i got the Z1 extreme open box for $560. If you can get through the initial setup, you will be very pleased with the product.

I take my Asus rog ally to work everyday and it has been a great time, i get to llay diablo 4 durijg my break making sure i dont miss any raids and challenges.

The Z1 Extreme is more compact and can play more games than Steam Deck. This is my most used handheld pc so far

I got this to test against other handhelds and while the software is still a work in progres. For me I like this one the most because its light, it directs heat away from my hands on gaming, and I dont have to worry about compatibility with games. The only really big issue I have with it is that I can’t use a third-party GPU enclosure as an externalt GPU. I really hope Microsoft comes out with a handheld version of windows so it can free up some processing power 

I like this so so much because it has great graphics and it's not so so easy to transport.

My go to device for visual novels while going to bed. It's like a gaming kindle (also retro games and some jrpgs)

Really have enjoyed the Rog Ally. Wish it had more storage but it still gets the job done. Little slow when off the charger and kicking up the graphics all the way up.

Great handheld play GOG, Steam, Epic, and xbox gamepass also allows you to stream from your xbox