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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9058 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 9,058 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    ROG best buddy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome powerful handheld device. You can take this anywhere,anytime wherever you want to. A must have portable handheld device. 100 percent satisfaction

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A PC that's a controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A miniture PC designed to take games from different platforms and have them controller compatibility. Not as powerful as a good laptop but a fun device that is easy to use. The touch screen and mouse mode help navigate the regular PC. Not bad but a bit awkward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 years later and it still packs a punch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing still does not cease to amaze me. Just this morning I was sitting on my couch playing battlefield 6 getting 60 frames per second with optimized settings. If you are unsure of the handheld PC market, you cannot best this thing in terms of price vs performance for an entry level purchase. Perfect for on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Better than Steam Deck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Z1 Extreme is more compact and can play more games than Steam Deck. This is my most used handheld pc so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great device i use it as my main pc all the time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Tedious set up, but great afterward.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to play my Game Pass games natively on the go. It took a WHILE to set up, but it has been great afterwards. I can play my games at 60 FPS at 720p without issue. This includes Killer Instinct, Forza Horizon 5, Halo Infinite, and TMNT Shredder's Revenge. Its even better that i got the Z1 extreme open box for $560. If you can get through the initial setup, you will be very pleased with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Steam deck killer imo.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! I am a PCMR type person but when everyone is asleep and i feel like laying down i can play my pc games in bed so its a seamless jump going from my pc to this in bed. Battery life isnt a issue for me since its always plugged in, my vehicles have a 100watt 110v plug in them. Super comfortable to hold, super powerful compared to the steam deck and the last of track pads is a huge plus for me as i hate track pads on the steam deck. I added a 1tb gen 4 m.2, 9h screen protector, asus dock, 3d printed a stand and dust cover for the external gpu socket that only leaves the usb c exposed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Powerful little beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take my Asus rog ally to work everyday and it has been a great time, i get to llay diablo 4 durijg my break making sure i dont miss any raids and challenges.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good portable windows console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to test against other handhelds and while the software is still a work in progres. For me I like this one the most because its light, it directs heat away from my hands on gaming, and I dont have to worry about compatibility with games. The only really big issue I have with it is that I can’t use a third-party GPU enclosure as an externalt GPU. I really hope Microsoft comes out with a handheld version of windows so it can free up some processing power 

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, games look great. little tedious working the desktop but once you have stuff installed it's great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Rog ally good for anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming machine graphics are great looks good on tv too only issue is battery dies very fast.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Greeneggrolls,

      Thank you for sharing your feedback on the ROG Ally, and we apologize for the short battery life. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0576" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/#A4 Asus

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only con is the battery but when you think about howuch you're pumping out. Great graphics, controls are comfortable, and very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. I love it! It’s perfect for all your single player games. I added steam os and it’s even better

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Buy this at $500 it worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays any game i want and yeah the battery life is not amazing but you dont need to play games more than a few hours at a time

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Immersion on the go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly immersive experience with great sound, vibrations and most importantly THAT SCREEN. Make sure to have a power bank ready, this beast thirsts for power.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome portable device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had more battery life, but it works great. Maybe a good external battery pack would be useful when traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, but battery needs to improve. Good screen! Controls are fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Continuous Gameplay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifelong console gamer here, we decided to purchase the ROG so we could continue gaming through our move. It’s very light, and almost everything is customizable. It runs on Windows 11 and the Armory Crate is easy to manage. We downloaded the Steam and Epic games clients and have had no issues. It pairs well with our PS5 controller as long as the game supports it. The storage is great and everything runs smooth; the power up is quick. We also purchased the adapter and can mirror games on our monitors.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life
    Best Buy Employee

    Rated 3 out of 5 stars

    Almost There

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great, screen is awesome, and its got great potential… but i dislike that the battery barely lasts (no matter how much you tinker with settings), you have to play on medium/low settings, the screen isnt that bright, and it does take time to setup. I come from custom pc building and tinkering with everything. I think i just expected better performance out of it and was let down.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear cyberdbr,

      Thank you for bringing this to our attention I certainly understand your frustration, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Best handheld console I own

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best handheld console I ever used. I love the way I can play all my steam and Xbox games in the go, even though the storage is a problem, I still manage to download the games I want to play on the go.

    I would recommend this to a friend