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$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9058 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 9,058 reviews
  • Cons mentioned:
    Battery life, Heat dissipation

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device, though battery could be better along with heating

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Nice Handheld but be sure to get a new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little handheld PC for playing games, setting up without using a Microsoft account isn’t too difficult. Armory Crate software seems pretty good for customizing controls and performance. Be wary of getting an open box product from Best Buy, my “excellent” one had a broken LB, don’t know how they missed that when checking it over.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system so far with and without its flaws been about a month and couple weeks and can say it’s great system for the money … not saying that it’s better in optimization then steam deck because steam deck is still a easier and better experience when playing games. ROG ally is better performance the steam deck but still needs couple updates to make system run great and as flawless as steam deck … I would definitely pick one up if you haven’t yet …

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best christmas gift?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good gaming handheld satifies all of my pc gaming needs. Super quick easy to carry definitely a good Christmas gift!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very fun

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I initially got it I was underwhelmed because I only had games that had no controller support but once it got a few games with that support I've been having a blast with it, it very powerful for how small it is I play cyberpunk that's heavily modded and get 40-50 fps. I have been using this way more than I have my laptop and it's a plus that it runs on Windows so you can leave your laptop behind and use this the only downside is the amount of storage but that can be fixed easily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Recommend you buy, ONLY on sale.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this handheld for my birthday and I think its decent, but after a software update from ASUS there has been a pretty annoying software bug. Whenever you use the Legacy Command Menu that was replaced by a new menu, and you open the menu to switch power options, it bugs the controls and switches between Desktop controls and Gamepad controls and it gets annoying when i'm unable to control my game. Second bug i have notice is when I play a game, at certain random intervals it would boot me to the home screen of Windows. This is only recommended at cheap prices or when on sale.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Adam,

      Thank you for sharing your experience with the ROG Ally. We apologize for the inconvenience caused by the software bugs you encountered after the recent update. Your feedback is very valuable, and we will ensure it is passed along to our product team for review.

      In the meantime, we recommend the following troubleshooting steps in FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0620" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] How to optimize your gaming experience -  https://www.asus.com/support/faq/1046445/ Asus

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing product Overall!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall from qaulity, feel, value, and performance. The first cons is the battery life is limited on most titles. Probably an hour max on higher end titles. Low resource games you can play for a long time. The second con is the user expierance is definitely for someone more technically inclined. Not as simple as a plug and play console but if you are looking at this device you probably are a more technically inclined person.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality
    Cons mentioned:
    Sd card reader

    Rated 2 out of 5 stars

    So close.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible display, speakers, and very good performance. That's all great, but Asus decided against proper QC and now I'm one of many with a dead/malfunctioning SD card reader. Their communication with this has been relatively poor and I simply cannot recommend it until this is properly addressed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ASUS ROG ALLY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Love that it’s windows based, makes getting all your games from steam, epic, gog, or whatever service you use very easy then bundles all those games into a one click away library. Decided to play cyberpunk over again using this system and it looks amazing, all while pushed my 40-50 fps. My biggest complaint is the WiFi card sucks!!! And after doing some research ppl are saying there’s some with better WiFi cards then others.. other then the WiFi I would give it a 8.5-10

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for travel or taking to work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great purchase! Very portable but need to be by an outlet for charging if wanting to play for a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing handheld

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great product, yes battery could be better, but for weight and size perfectly acceptable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    good for Outgoing user

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you're an esports player who goes out a lot, this is for you. But the battery life is not satisfactory. Performance can meet almost all games (60fps)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good bargain

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ROG Alley is first gen Z1E so it has proprietary egpu port and only 16gb of ram. But all that aside it’s a solid device you can play many of you old school Steam favorites although it struggles on new AAA titles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Asus Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, playing a lot of games with no problems, just have to keep it plugged in while playing which isnt a big deal with some bigger games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good, but reserved

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first handheld PC gaming experience and it has been a really solid one. I have been lucky and not had a single issue, but i am also worried that there might not be consistent support for the device. If you dont have the Steam deck, i would definitely pick-up the Ally as it feels cutting edge. If you want something reliable for now though, I would jump towards the steam deck. I want this to succeed, so hopefully we continue to get support!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    ASUS ROG ALLY 7”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, however, many small issues trying to play PC games on a handheld device that is running windows and attempting to mimic a console.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Screen quality

    Rated 5 out of 5 stars

    Asus ROG Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Plays all windows games unlike the Steam Deck. Screen is great. Looks like an OLED even though it’s not.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld PC

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many choices out now but this one still caught my eye more than the rest. Controlls are good, but wouldn't play CoD on this. At least not competitively, single player games are great on this and mmorpgs too. Played D4 on this and it played it very well. Would I recommend this to buy? Kinda, if you have money burning your wallet go for it. If you want to buy one big purchase for gaming then wait for a big sale and get a gaming laptop. But if you really want a handheld pc then I would recommend this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It compliments your gaming pc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't expect it to be a full fledge pc. You will need to tweak it to your desired playstyle. This can play most games, but at a cost of FPS or image quality. Now it's a small screen, which makes up for the fact that low resolutions won't be as noticeable. If you love to tweak things and game on the go, then this device is perfect. It will complement your gaming pc Thanks to cloud saves you can pick from where you left on your pc or vice versa.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good performance but difficult to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is great. Runs all AAA games but it has wndows so it comes with all the issues the system has.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Mateo,

      Thank you for sharing your experience with the ROG Ally. We are glad to hear that the performance meets your expectations and that it runs AAA titles smoothly. We sincerely apologize, however, for the inconvenience caused by the Windows system issues you have encountered.

      To further investigate and provide the best possible assistance, we kindly ask that you contact our support team directly at https://www.asus.com/us/support/callus/. Our team will work with you to diagnose the problem and explore available solutions.

      We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0625" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus