Customer Ratings & Reviews

Rog ally is a dependable and trustworthy portable game system.

Battery runs out fast it works really well but that’s my only complaint

I had an absolute nightmare trying to setup the Ally. Initially couldn’t get the keyboard to pull up in the window setup. After restarting it worked. Then when I was setting everything up I kept getting armoury crate errors during the windows setup. After finally making it into windows everything was good….. until it wasn’t. After updating the Ally I went to enter my pin and it gave me an error saying my pin was unavailable and to setup a new pin. I just changed my number on my microsoft account so it was asking me to enter a code sent to my old number to setup a new pin… My only option was to reset the ally because everytime I pressed the back button to try and login to a different microsoft account to setup a new pin it would kick me back to the enter pin screen. I ended up having to hook up a keyboard and getting to the recovery screen to reset the ally. After finally going through everything for the second time. I installed updates and the ally kept going through a continuous boot where the thumbstick leds would keep turning on and off. Had to hold the power button and manually power it on to get it to boot correctly. Once it booted guess what happened AGAIN! I got a message saying my pin was unavailable again befofe I even got the chance to try entering it. Needless to say I’ll be returning the Ally. What a massive uneccesary headache and waste of 5hrs of my time trying to get everything to work.

This is a machine that is going to age like fine wine. Amory Crate still needs work but Windows is not a hindrance. Just keep expectations in check. Its not going to run Cyberpunk full blast but Im not looking to play a game like that on a 7 inch screen anyway. Its nice to know that if I tone it down I can though. Ive had absolutely no problems with my Ally that would have damaged or corrupted the system in any way. Been using it since day one. Armory crate is the only thing that really needs work still as of 7-19-23. Buy it and game away.

If you're looking for a nice handheld that plays pc games and functions as a mini handheld pc this is an amazing device to have, you can play simple indie games, or play all your triple a games such as god of war, spider man, or anything inbetween, not just that but you can also set it up as a desktop. All you need is an adapter, a wireless keyboard and mouse, and you're all set to do school work or browse the web. Theres alot you can do with this device, i wouldnt recommend it for children since it really is just a portable handheld laptop/pc

The ROG Ally is a great little device. Whats keeping this a 5 star product is the hardware issues. Asus poorly designed this device. It fries SD cards, with mine i had to RMA after two months because the left thumb stick only inputs up and does (known defect). The process to get this swapped out is terrible. If your device defects past the 14 day return window, bestbuy will not help you even though they have a deal with ASUS to handle RMAs. Best Buy will only send it to Geek Squad and you wont see your device for 15 days. Geek Squad was rude and was angry that I followed ASUS instructions to wipe my device before sending to them. They asked "how are we to test it if you wiped your device?". Just beware the head ache of your device defects.

Device worked amazing overall, the only complaint I had was the battery which led to its return.

Very impressive for the price. This thing is a hand-held beast. I have had no issue running any games I've tried, and they've all run well. I also use this as my only desktop PC now in docked mode and it runs fantastic. The only reason I gave it 4 starts was I found it to be quite frustrating to setup. Out of the box it does not register either thumb stick as a mouse control until you manually go into settings and tell it to.

Bought this for my wife as a Christmas present. Short of the long, she loves it. It also works as a handheld PC

When running optimized this unit is incredible. This is not a handheld console, this is a handheld pc that utilizes windows to manage your game library. I returned my unit due to a faulty trigger button but I will repurchase once the new model is available. Even though it is not perfect it is a brilliant piece of tech.

Awesome display. Battery life is so so but the performance is quite good. Diablo on it is slamming!

I Love it, i also have a steam Deck really like both, I'm afraid of using an SD card though, but i only bought it to play Destiny & COD MW2

Its a really great handheld PC and a beast at running games, it can hook up to my LG 4K OLED TV so i can older games at medium to high settings and can run all emulation, i definitely recommend it as REAL MOBILE GAMING. If you have the money the XG mobile is a great option, just wish it wasn't more expensive than the handheld itself. Only downside is the 2230 m.2 card.

Great buy. Awesome handheld for a multitude of games - loving taking Destiny 2 on the go and of course rhe hige libary of old amd new games.

Fantastic little power house however don’t expect much of the battery life… i recommend external power bank when on the go

Well for the first few weeks I had none of the issues people are speaking about (stick dead zones, bricking, updates breaking random things. I launched a game earlier(medieval dynasty) and played for about 90 seconds before the whole thing froze. I had to do a hard reset. Once it booted back up, Windows as a whole was acting wonky. Everything was loading extra slow. Touch screen wouldn't work. Explorer (Windows folder system) would not launch for anything. Finally got the touch working again. Still issues with the rest of windows. I updated everything and still nothing. Tried to restart and it sat at the restart screen for a good 5 minutes. I finally got curious and took the SD card out. It immediately restarted and Windows ran perfectly. Reinserted the SD card, and the problems started again. Come to find out after trying it on several computers in my house, the Sd card is fried. All this the morning after an update that was suppose to increase the fan speed to reduce the temps and prevent this. Outside of this, the device has been great. All I can say is don't use an SD card with this. Spend the extra money of you want more storage, get a proper m.2 ssd that's higher capacity, clone the drive and put it in the device.

I bought the base ROG Ally last year when it was on sale and I enjoyed it a lot. Decided to get the Z1E and it is insanely better! I gave the base ROG Ally to my son and he has been enjoying Balatro on it. HIGHLY recommend the Z1E

Ran perfect for me and runs all my games perfectly. I use it as my travel PC and does everything I need.

I was just amazed by how well the graphics were executed when they came together and it made me feel so much better about giving it to my family for Christmas. I was disappointed that the free monthly Xbox game card didn’t work for me and I was not able to use it in other platforms

I’ve been thinking about this for a long time. Despite having a steam deck, it doesnt do everything I need in one device. I knew the Legion Go was coming out and it was another option I weighed in mine. However I saw this open box for a great price, I have relatively small hands and from what people says the Go makes even big men’s hands feel small, and I had good experience with Asus. Upgrading the internals was much easier than even the Deck. Honestly was worth it and really happy with it.