Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9058 reviews
(9,058 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hood option to handheld pc gaming especially for bethesda games.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Very satisfying purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ally provides exactly what it advertises. For the portability and weight/size, the performance is outstanding. The wifi capability is fantastic. I do mainly play with the device plugged into its power source to have best performance. With the Ally running Windows 11 out of the box, it feels like a true PC experience on start up. ROG does provide their own interface however I find starting up games directly through steam tends to run smoother. The Ally will only continue to advance as technology allows
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honesty i had my doubts about how this was gonna run games but i put on MW2 on its suggested settings which granted werent the highest settings but none the less it was running at around 85 FPS which is no small feet seeing how some desktops cant do that, honestly im happy with my purchase and i will be buying another one for the wife.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
So far the best handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order arrived on time as it was advertised. Despite some issues other experiencing, mine worked so far great no issue with SD card or overheating . I own steamdeck, ayaneo2 and ayaneo air pro but ally by far is the best and i am very happy with my purchase. If you are willing to change setting to get what you are hoping for this is a great handheld for you but if you are expecting to play right out of the box then this is not for you. Powerful machine and play games that my other handheld struggle with. Very happy with the purchase.
I would recommend this to a friend - Pros mentioned:Game compatibility, Portability
Rated 5 out of 5 stars
Perfect!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. I can take it on the go. Or dock it and display on my 27 inch. Play all my games and handles more games than I expected.
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 2 out of 5 stars
Great hardware hampered by lagging software.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: 1) Excellent screen & image quality; 2) Impressive performance in a small body; 3) Comfortable to hold. Cons: 1) Windows 11 performance; 2) Hit-or-miss ASUS software integration with Windows; 3) Bootup problems caused by software updates. I’m giving it 2 stars becasue the hardware is truly impressive. However, I don’t think the software has matured enough yet. I had this for exactly two days before experiencing a continuous boot loop that prevented me from even entering the BIOS. I had to let it rest for 24 hours before trying again. It seems to be working fine now, but not a good start. I plan on returning this product.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and any inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. We will also forward your feedback to our Product team for review.
Give us a chance to make your ASUS experience better. For further investigation, we recommend you contact our support team at https://www.asus.com/us/support/CallUs before returning the device.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0188" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Sd card reader
Rated 5 out of 5 stars
Amazing buy. Handheld desktop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some minor quirks but plenty of updates has solved alot of them, know what your getting. With some adjustments in settings you can play any game and a nice dock you have a powerful desktop. oh DONT COUNT ON A WORKING SD SLOT. Im one of the ones that dropped in a 4tb nvme card so no need but mine was one that sometimes it work, others it didnt.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Great Handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. I use it more than my PC now. Its not a 5 star because of the battery.
I would recommend this to a friend - Pros mentioned:Game compatibility
Rated 5 out of 5 stars
Really good handheld
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to add to my handheld gaming device collection. I find myself using the ROG Ally and Steamdeck the most out of all of them. Anything I play on the switch or PSP or the Vita or other emulator based handhelds can be playing on the ROG Ally, since it runs on Windows, most things are click and play, sure a few games might need some tinkering but its definitely not a dealbreaker.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Dissapointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I bought came with a dead charging brick. I had to exchange the whole thing and get a new Ally. As far as the unit itself, it worked as intended for the 10 days I had it. I ended up returning it and getting a Steam Deck OLED. Yes it less powerful but it feels so much bettter in the hands, has a better screen, the build quality is superior, and I’m not constantly worried about the Ally breaking (many issues have been reported) and having to deal with Asus support. The Ally, for me, felt rushed, cheap, and unfinished. While I didn’t have any major problems, other then the charger, and 512GB not being enough space, for the price, the thing doesn’t even come with a cleaning cloth or a case. I also got tired of using Windows in such a small device. Using the touch screen to set things up or change settings got old fast. The use of the mouse with the thumbstick is just bad and clumsy. The battery life is terrible as well.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MrFig,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0387" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Hands down the best IMO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my eyes this is the best handheld computer gaming system. It's got your gamer RGB lights. Easy to set up, easy to upgrade and work on if needed. The screen resolution is amazing it feels like the perfect size I wasn't all that happy with the steam deck size this feels better in my hands. The one downfall I've been reading about these is that the SD card reader burns out so if you need to upgrade storage it has to be INTERNAL besides that. Amazing product definitely recommend
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Asus rocks!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is an ultimate gaming console.checks all the right boxes in terms of power, user experience.I wasn’t sure what to expect going into the Ally – the performance capability combined with the Windows OS was really appealing, but I’d never used handheld PC before and my own experiences with handheld gaming devices has been mixed. I have about 15 to 20 hours on the Ally so far, and I’m overall pretty pleased and impressed.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Better than the steam deck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great impulse buy for me. Use it all the time and aside from the battery life, this is a solid machine for all types of gaming.
I would recommend this to a friend - Pros mentioned:Game compatibility, Portability
Rated 5 out of 5 stars
Best handheld PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable the catalogue of games this can play. Instead of lugging around an antire laptop i can just bring this around with me.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
ROG ALLY Z1 EXTREME
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great graphics. Had joystick failure first week. Best Buy was GREAT about exchange. No questions or hassle with the replacement of new console. I think Microsoft could employ a few less updates and there would be less bugs but that’s above my pay grade. Very satisfied with the ROG
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Amazing!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and runs smooth. i love having a portable gaming pc when i get go out.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this device. Performance is great. OS is snappy. Cooling is very good. Temps do get high ~95 under full load, but this pulls down almost immediately once full load is no longer. COD MW2 - 720p Low. 85-100fps. Battlefield V sees around 75-80 fps on low 720p. I sold gaming laptop in favor of a gaming desktop but still wanted something portable. This fit the bill and then some. Was an even better value as open box on top of the current sale price.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the mobile aspect of this handheld I use it every day :)
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Just what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I want it to do and more, I take it with me all over and when docked wherever I am its like actually playing on my desktop
I would recommend this to a friend Rated 5 out of 5 stars
Good for everything
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device required wifi which limits how mobile it is but hopefully wihtba hotspot it’s better. People complain that it’s hard to use it is a little more complicated but it’s a device that put together video games a computer and makes them mobile the battery could last more but I’m sure it happens like this cuz my gaming laptop runs out of battery constantly so this is probably the best it’s gonna get for a mobile device and considering the size.
I would recommend this to a friend


















