Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
Fun and portable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the battery life was better but outside of that it performs as advertised. Great product.
I would recommend this to a friendROG Ally is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my Ally. I have bearly even used my desktop since I got it. Gaming has been great and even work productivity tasks do well.
I would recommend this to a friendAlmost great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device itself is amazing, great most games but the battery life last about an hour at most.
I would recommend this to a friendGood Item, Bad Execution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Item but Best Buy certified open box was poorly handled, it was defective still out of the box and as it eas a gift we did not find ourselves in an easy position to fix it ourselves Otherwise great Product
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear WilliamH,
Thank you for sharing your experience with the ROG Ally. We sincerely apologize that the certified open box unit you received from Best Buy was defective right out of the box, especially given that it was intended as a gift. If you are still within Best Buy’s return or exchange window, we recommend contacting their support team to arrange a replacement or return.
If the return period has passed or you continue to experience issues, please reach out to our support team at https://www.asus.com/us/support/CallUs, where our specialists can further investigate and assist with repairs.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0622" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
A great system after a rough launch
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this since day 1, and if I reviewed it after the first 2 weeks, I'd give it a D. Today, I'd give it an A. It's really impressive how much better this has gotten since launch. Also, having just used the Legion Go, and then going back to this, it's impressive how good this feels and how much better it works. Really only thing I wish was that this had a 16:10 screen and that it was larger. Obviously I'd love an OLED as well, but really this screen is very very good for an LCD.
I would recommend this to a friendAwesome and majestic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, I can run all my dark souls games, destiny, grounded, gta 5, Xbox games pass games on the go with really good performance
I would recommend this to a friendAwesome little machine!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic device, it delivers on all fronts. The battery life isnt great but other than that it can play anything easily. great purchase.
I would recommend this to a friendRog ally extreme
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good device, runs everything smooth but terrible battery life.
I would recommend this to a friend1 Month with the device and looking good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a very comfortable and responsive device. Sometimes in turbo mode it gest a little noisy but the gaming experience is very fun! I had consoles before but I prefer this device because of it's portability and the cross-platform games you can access from a PC. I think there are some improvement opportunities when connecting external controllers and screens, it gets tricky sometimes and you may lose some time with the configuration settings. I strongly recommend to buy a docking so you can connect HDMI ports and USB devices.
I would recommend this to a friendRog ally
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good device, though battery could be better along with heating
I would recommend this to a friendRog Ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Its a portable computer in your hands with a twist of video games
I would recommend this to a friendGreat handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! It’s so nice to have an easy travel option and for when I just want to game really fast. Super powerful and love the design.
I would recommend this to a friendAwesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Rog ally extreme it is very portable packs power and love the feeling in your hands also love best buy.
I would recommend this to a friendcomfy grip and smooth gameplay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love it. its a handheld pc with just about any laun her tou could think of. only downside os the battery life
I would recommend this to a friendSo far the best handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order arrived on time as it was advertised. Despite some issues other experiencing, mine worked so far great no issue with SD card or overheating . I own steamdeck, ayaneo2 and ayaneo air pro but ally by far is the best and i am very happy with my purchase. If you are willing to change setting to get what you are hoping for this is a great handheld for you but if you are expecting to play right out of the box then this is not for you. Powerful machine and play games that my other handheld struggle with. Very happy with the purchase.
I would recommend this to a friendGreat buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honesty i had my doubts about how this was gonna run games but i put on MW2 on its suggested settings which granted werent the highest settings but none the less it was running at around 85 FPS which is no small feet seeing how some desktops cant do that, honestly im happy with my purchase and i will be buying another one for the wife.
I would recommend this to a friendPerfect!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. I can take it on the go. Or dock it and display on my 27 inch. Play all my games and handles more games than I expected.
I would recommend this to a friendA PC that's a controller.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A miniture PC designed to take games from different platforms and have them controller compatibility. Not as powerful as a good laptop but a fun device that is easy to use. The touch screen and mouse mode help navigate the regular PC. Not bad but a bit awkward.
I would recommend this to a friendGreat System and Excellent Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have both the Steam Deck and I have this. The reason why I like this more is for 2 reasons. The first reason is that I am not just limited on Steam, but I have the entire PC library at my disposal. But I don't find myself playing games as often as I like, but more using this for business related stuff. It's much easier to transport this over my laptop so I use this with a USB Type C hub. Some people hate the Office options with this, but it's perfect for me because I was able to get much more achieved with this.
I would recommend this to a friendPretty sweet!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product screen was very clear and amazing handled anything I threw at it. My first handheld system and I enjoyed it a lot!
I would recommend this to a friend