Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9113 reviews
(9,113 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very satisfying purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ally provides exactly what it advertises. For the portability and weight/size, the performance is outstanding. The wifi capability is fantastic. I do mainly play with the device plugged into its power source to have best performance. With the Ally running Windows 11 out of the box, it feels like a true PC experience on start up. ROG does provide their own interface however I find starting up games directly through steam tends to run smoother. The Ally will only continue to advance as technology allows
I would recommend this to a friendRated 5 out of 5 stars
Amazing buy. Handheld desktop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some minor quirks but plenty of updates has solved alot of them, know what your getting. With some adjustments in settings you can play any game and a nice dock you have a powerful desktop. oh DONT COUNT ON A WORKING SD SLOT. Im one of the ones that dropped in a 4tb nvme card so no need but mine was one that sometimes it work, others it didnt.
I would recommend this to a friendRated 4 out of 5 stars
Good Windows gaming handheld.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good handheld gaming device. There are some quarks, but there are workarounds to those (admittedly Windows 11 driven) quarks. Full HD gameplay at mid quality graphics will get you what you want. Battery life isn't that great (about 1-2 hours for AAA games), but you should go into this purchase knowing that. Full Windows 11 experience.
I would recommend this to a friendRated 5 out of 5 stars
Great Handheld, Good Power at a Reasonable Price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic device, I've used it both on Windows and several alternative Linux distros. Battery life is what you'd expect from a handheld PC, not too bad for the power you get. This model I hear is much more worth the money than the non extreme model, but I can't confirm that myself as I don't have one. Joysticks are very nice, all buttons are tactile and feel good, even after months of use. Can't go wrong, though be sure to update your BIOS and operating system for the best stability.
I would recommend this to a friendRated 4 out of 5 stars
Great Handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. I use it more than my PC now. Its not a 5 star because of the battery.
I would recommend this to a friendRated 5 out of 5 stars
Was worried for nothing; this thing is great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was initially worried about taking on a windows handheld but if you’ve had any experience with a Windows PC, youll be fine. It is a bit more involved than a Steam Deck or Nintendo Switch but the power and flexibility you get in return make it worth it in my opinion. Being able to easily play Steam, Epic, XBox/Gamepass, and GOG games and have them all show in one library is fantastic. Never thought I would be able to play most modern AAA titles on a portable but here we are.
I would recommend this to a friendRated 5 out of 5 stars
The best thing to play like a computer.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can take it wherever you want and play and use it as a computer too. This is great!!
I would recommend this to a friendRated 5 out of 5 stars
Just what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I want it to do and more, I take it with me all over and when docked wherever I am its like actually playing on my desktop
I would recommend this to a friendRated 5 out of 5 stars
Best handheld PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable the catalogue of games this can play. Instead of lugging around an antire laptop i can just bring this around with me.
I would recommend this to a friendRated 5 out of 5 stars
Gaming dad Ally
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little device, as a dad that games this is great to grab some game time when the little one naps. Does take a little bit of PC knowledge to tweak some settings and get it working correctly but nothing to complicated. I bought one for my brother as well who is not that great with computers and was still able to get everything set up and enjoys using the device. For the price you cannot beat it, this is truly an ALLY to a gaming dad.
I would recommend this to a friendRated 4 out of 5 stars
Console quality gaming on the go!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the Ally a little over a month now and I’m in love.. The ability to bring AAA quality games with you where ever you go blows my mind constantly. Have been rocking Baldurs Gate 3 with my buddies and it handles very well with a few tweaks. They have sites dedicated to helping you find the best setting for your games to run well too. Best purchase in a while!!!
I would recommend this to a friendRated 3 out of 5 stars
Bad asus support to register open box.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good but would be better with more storage. There are aftermarket mods to allow for a 2280 SSD m.2 to be installed which allowed me to put a 4tb m.2 into unit for more storage on the go. The low rating is for asus support as I purched a open box and get my receipt e-mailed to me. The previous person registered it to them. I contacted support case # N2401027429 about transferring registering to my account sending them a screenshot of the e-mail forwarding them the e-mail along with pic of the box and unit with serial number clearly visible but all I get is sorry this is not good enought or we see you sent this but we can't see it. So think twice before buying a open box of asus product or any asus product as it might be hard to get good support from asus.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear GerardS,
It's unfortunate to hear that you are experiencing register issues. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition. What you've experienced was not intentional.
Can you please reach out to us with your case number so we can investigate this issue? We would love to have your issues resolved in a timely manner.
For more information, email us at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2306018106-0388) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Better than the steam deck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great impulse buy for me. Use it all the time and aside from the battery life, this is a solid machine for all types of gaming.
I would recommend this to a friendRated 5 out of 5 stars
Surprisingly good performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this device on sale to be able to connect to my television and play PC games. So far the performance available in such a small package has exceeded my expectations with games both looking better and playing smoother than anticipated.
I would recommend this to a friendRated 5 out of 5 stars
worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It's Really a handheld gaming computer that works great. cons would be of course the battery life
I would recommend this to a friendRated 5 out of 5 stars
Awesone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight easy to use and the brightness is great. Only con is rhe battery life but that is expected from a high performance sevice
I would recommend this to a friendRated 3 out of 5 stars
Good, but probably not what youre expecting.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is a great device, and just because it can run most games at decent graphics, doesnt mean you should. The battery life is atrocious, and it lacks the ability to smoothly play any modern triple a game. If you have a good internet connection it is great for Xbox Cloud Streaming, but for that logitech has a much cheaper solution.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Hunter,
We appreciate your feedback on this product. We are committed to providing our customers with the best possible experience and will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Please note that there will be future updates to the ROG Ally that will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number " N2306018106-0103 " for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Great on the go gaming
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Play whatever whenever battery life and heat are the only issue and for me that is no issue at all
I would recommend this to a friendRated 5 out of 5 stars
Hands down the best IMO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my eyes this is the best handheld computer gaming system. It's got your gamer RGB lights. Easy to set up, easy to upgrade and work on if needed. The screen resolution is amazing it feels like the perfect size I wasn't all that happy with the steam deck size this feels better in my hands. The one downfall I've been reading about these is that the SD card reader burns out so if you need to upgrade storage it has to be INTERNAL besides that. Amazing product definitely recommend
I would recommend this to a friendRated 2 out of 5 stars
Great hardware hampered by lagging software.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: 1) Excellent screen & image quality; 2) Impressive performance in a small body; 3) Comfortable to hold. Cons: 1) Windows 11 performance; 2) Hit-or-miss ASUS software integration with Windows; 3) Bootup problems caused by software updates. I’m giving it 2 stars becasue the hardware is truly impressive. However, I don’t think the software has matured enough yet. I had this for exactly two days before experiencing a continuous boot loop that prevented me from even entering the BIOS. I had to let it rest for 24 hours before trying again. It seems to be working fine now, but not a good start. I plan on returning this product.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and any inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. We will also forward your feedback to our Product team for review.
Give us a chance to make your ASUS experience better. For further investigation, we recommend you contact our support team at https://www.asus.com/us/support/CallUs before returning the device.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0188" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support


















