Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Rog Ally FTW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After readijg all the reviews both positive and negative i decided to give this a try. I absolutely love it. I didnt run into any issues with my device. Its been a blast and i sold my gaming laptop. I travel a bit for work so having this on the go has been a real treat than lugging my laptop around with all the components as well. If you are familiar with gaming on desktop/laptop windows then this should be a rather easy product to use. For what this product can do the price is actually decent.
I would recommend this to a friend - Pros mentioned:Portability
Ammazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I imagined this product 15 years ago when Xbox 360 was out. I wanted it to be a reality so bad. When the switch came out it was the closest thing to it, but this blows the switch out of the water. I have 2 young kids so finding time to sit down in front of a tv or computer to play games is nearly impossible. Now I play this thing all over the place at the house, at work, or if I go out for lunch. I haven’t been able to game in years and I love this!
I would recommend this to a friend - Pros mentioned:Overall performance
Great device
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device my husband loves it, he uses it often. It’s very convenient for traveling.
I would recommend this to a friend - Cons mentioned:Sd card reader
Not bad for an open box special
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the title says, not bad for an open box special. The only main concerns that I have is that: 1. It seems to go a bit slow every now and then 2. The SD card doesn't always read, but reads fine in my laptop. Leading me to believe that it is a problem with the Ally, not the SD card Other than those two problems, my daughter and I love it
I would recommend this to a friend - Pros mentioned:Overall performance
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for awhile now, works perfectly fine and love being able to play mobile.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Perfect for PC games in the go!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fun and perfect to PC games on the go! Had my eye on this for awhile and finally got one. Not disappointed.
I would recommend this to a friend - Cons mentioned:Battery life
Good product overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t tried it with a micro SD so I can’t say if it’s true that they are damaged by the rog ally, but the the controller feels really comfortable (I thought it wouldn’t be by the looks) And the power is really good in general. The only ugly thing I haven’t liked so far (beside some software bugs) is the battery, it drains very fast. You will have around 1 hour of playing in mid - high games.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
better battery needed!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is what it says. The battery life is the worst thing about this. other than that it ran Fortnite, apex, and rainbow very well with fps. a good nightstand to watch Netflix or YouTube. not portable though due to battery life. the joystick trigger dead zone are terrible as well.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Adrian M,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the battery issue you've faced and for the inconvenience caused. This is not the quality of service we aim to provide and is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please note that there will be updates for ROG Ally in the future that will improve overall system performance and stability.
Allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0324" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
Makes PC gaming mobile!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful enough to run the newest games out (within spec and reason ofc) and portable?! No brainer!
I would recommend this to a friendRog ally review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only ever had one problem with it, and that was the design flaw that caused the as card slot to burn out
I would recommend this to a friendGreat handheld
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of tech, few bugs out of the box, but a few updates later, it runs great
I would recommend this to a friend- Pros mentioned:Game compatibility
Great Handheld Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great with most games. New buyers should understand that this is not an ultra pc or gaming laptop. It runs most games effectively however some games require and external mouse and keyboard. The games with higher graphics also will probably on get about 20-30 FPS on this device. However this system is everything I was looking for in terms of the games I play on it.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Sd card reader
Great with a serious flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great if it can fix the sdcard issue. I have played for several hours after which the sdcard first fails then it breaks the motherboard. I like the performance upto that point. All the major games I play, were working great. The controller position is also perfect.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Aashique,
We sincerely apologize for the SD card issue you've faced with the ROG Ally and the inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please note that several updates to ROG Ally will be released in the future to improve the overall system performance and stability.
Allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0305" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1051166/
- Pros mentioned:Overall performance
PC not a Console
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a console. It's a PC, it's a wonderful product just way overpowered to be called a console
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JamesB,
Thank you for sharing your experience with the ROG Ally. We sincerely apologize for any confusion regarding its classification as a console versus a PC. We are pleased to hear that you find it a powerful and capable product, and we appreciate your perspective on its positioning.
Your feedback will be passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0628" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Love it but also hate it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. The performance on games is incredible when you mostly play AAA games. Its light, it feels good in the hands. But the left stick stopped working and would not move up and down which apparently is a known issue with these. Had to return it and there was no longer a sale. Will be waiting for a bigger sale to occur.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
On the go fun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful device that can handle triple A games and the best part it's portable.
I would recommend this to a friend - Cons mentioned:Sd card reader
Great, until micro SD card reader malfunctions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product, however, the major issue at the moment is the micro SD card reader. ASUS has acknowledged this issue, but unfortunately my first rog ally’s micro SD card reader stopped working after about 11 days. I’m hopefully that it’s more of a firmware issue so I have ordered a replacement. Other than that, it is an excellent gaming device if you have a bit of technical expertise.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rog
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product no regrets, can take the power of a next gen system on the go.
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld gaming pc on the market!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being a gamer and having a pc, Xbox, and a switch, I would say this is my favorite go to out of all of them. The graphics are by far my favorite part of this masterpiece. For a handheld pc, I am thoroughly pleased with how well this machine plays. It’s a little confusing at first, but Best Buy has the best videos on their site for how to navigate through the ally. I do not regret my purchase!
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rog
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rog battery dies too quick its not for me its more for like traveling. Great too play no issues
I would recommend this to a friend