Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
Not bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to hold and battery isn't terrible. Runs games well
I would recommend this to a friendBest PC Handheld Console
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's such a great device! Took it on a flight and was able to play my games with no issues!
I would recommend this to a friendLove the system.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, plays great, use it all the time, great for travel
I would recommend this to a friendWould be great if the card reader functioned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not 5 stars because of a glaring problem with the SD card. Reader does not work, this is a design defect which requires that the system be returned to ASUS to fix. Don't expect easy external storage.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dotsub,
Thank you for bringing this to our attention. We’re sorry to hear about the issue you’ve encountered with the SD card reader on your ROG Ally. We understand how important reliable external storage is, and we regret any inconvenience this may have caused.
To help troubleshoot the issue, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0617" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Memory Card (SD Card)/Card Reader Issues - https://www.asus.com/support/faq/1051166/
Its ii
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Word of advice for anyone who purchases one of these spend at least an hour researching and downloading the latest updates and firmware other than that as long as you're accepting of the battery being pretty crappy in terms of life, it's actually pretty awesome
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on the ROG Ally and would like to apologize for the issues you've faced. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please note that some updates to the ROG Ally will be released in the future to improve the overall system performance and stability.
Allow us to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs for further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, please email us at customerloyalty@asus.com and include the case number "N2306018106-0291" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
asus rog ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent portable console you can play steam games, xbox game pass, epic games G.O.G a powerful console
I would recommend this to a friendGreat device for its price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works well and is amazing for those traveling. If you have more demanding games, it does sadly need to be plugged in.
I would recommend this to a friendBest thing ever!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device so much, I play it all day! Easily to take places, and nice display!
I would recommend this to a friendjack of all trades
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.holy moly. why get a laptop? it’s like a jack of all trades. almost any game is playable with the right settings. great as a handheld and great when docked. hook it up to a monitor/TV, mouse and keyboard. boom, your gaming.
I would recommend this to a friendAwesome gaming system
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this. This is great for trips. Great quality
I would recommend this to a friendROG Ally Z1 Extreme
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not get without a larger m.2 SSD. The card reader is still faulty and will require an RMA to replace. That said, it is the most powerful hand held on the market and is an exceptional piece of equipment when it runs. Cloud Recovery is also really bad.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Emmitt Jay DeLongII,
Your feedback on the ROG Ally is greatly appreciated and we would like to apologize for the issues you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. With us, customer satisfaction is our top priority, and we strive to make every purchase an enjoyable experience. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. We will also forward your feedback to our Product team for review.
Allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the SD card issue. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs for further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0338" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1051166/
Handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best handhelds i have used. Battery life is ok but everything else is great
I would recommend this to a friendBattery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly only give this a 4 because of its battery life. Everything about this device is great except for the battery life. It’s meant for hand held on the go gaming but if you’re playing a high end game you’re only getting an hour out of it. With settings tweaked I only got it to last at max two and a half hours for emulators.
I would recommend this to a friendA very good handheld pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the Rog Ally but it took me a while to get used to it. The Ally is not like the switch where you play right out of the box. I am also new to pc gaming being a console gamer mostly. The devise has preloaded user videos and they are videos on you tube to help. I like that it plays from game pass and steam. Eventually I want to learn emulation. The ally is powerful and a lot of enjoyment
I would recommend this to a friendBest thing ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love gaming while a on the move and this is perfect, i order day after release and my unit i got works perfectly
I would recommend this to a friendWorth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can play diablo 4 on max settings with no issue, works just like my gaming pc but I can bring it anywhere.
I would recommend this to a friendJust but the thing…
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 months in. If you are an experienced Windows user you will have zero trouble navigating this wonderful piece of hardware. Some backend setup is required to make everything fit into to place, but this is an amazing device capable of running RDR2 and many other Triple A titles. Dont listen to others about Windows crippling the device, price for performance worth it.
I would recommend this to a friendNICE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible prodcut. Easy to use, pefecto to play outside my home. Just what i was looking forward.
I would recommend this to a friendGreat Alternative to a Mid-Spec Gaming PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally is a great device for those who want to PC game but prefer the freedom to game away from a desk. I have a Mac and didn't want to build a gaming PC as I don't like gaming at a desk. I've been a handheld and console gamer for decades and like to be able to play games on my couch, in bed, or anywhere else I want. The ROG Ally lets me do that.
I would recommend this to a friendI'm impressed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing! Super fast, comfortable to hold, and the screen is a beauty. Now to install the 2tb ssd! :)
I would recommend this to a friend