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$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9058 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 9,058 reviews
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    The best handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality build, excellent performance, cool factor off the charts

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So sweet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this, after moving back to the states I was without a computer and really missed gaming. This unit allows me to do basic every day tasks and play all my games!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2024's best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is like having magic in my hands, the speed, the quick response that the joysticks have, the variety of things that you can do such as watch videos, look for reviews for other devices, and other awesome things like its wide storage. Its perfomance cannot be compared with other devices in the same line of products. I really enjoy having it and I don't regret buying it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    An impressive handheld system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system once you get it set up and optimized. Runs some pretty demanding games really well. It isn’t a laptop replacement but in the handheld gaming market this little system really shines. Upgrade the internal storage and pick up some accessories, dock, power bank etc. There are plenty of YouTube tutorials out there that will get you up and running quickly too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus Rog Ally purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and kind agents at the outlet site. I would highly recommend BEST BUY for knowledge and their hospitality service they provide with their products. Asus Rog is a high powered gaming rig with the performance to handle games and other random task for multimedia consumption .The Rog stays cool while under load gaming and the display with audio doesn’t disappoint. Thank you again team!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best Gaming Handheld Ever!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1080p 120hz with VRR! Turbo mode offers the best performance at 30 watts which you need to be plugged in. Better than the Steamdeck in that you know your way around configuring PC and windows. This isnt a console for impatient, "I want it to work out of the box without knowing what im doing" types. Lights are an awesome aesthetic. Controls are nice amd comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    ROG Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs pretty well. Short battery life. A bit of a hassle to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device was amazing. Works very well. Highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    SD card slot failure common

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is great. I had the SD card error which sucks. Doesn’t work any more. SD card slot lasted about 8 months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 4 out of 5 stars

    ROG Ally

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good,not to heavy, nice color,games run great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will preface this review by saying its faults are not the devices or brands fault for the most part. It really is an amazing product, but I wish there was more here. The brand "republic of gamers" makes products marketed towards gamers, but this device is nearly useless in most games without a dock, 100W charger, keyboard, and mouse. In games that already support controller controlls, like stardew valley, ive been having a blast, and for that, I give ROG an A+. ROG themselves fortunately made it possible to customize these controls, but once again it feels very very difficult, and im not saying its ROG, or the devices fault, but the reason i give them 4 instead of 5 stars, is because of the way they marketed the device, and also not giving the option to view games that have controller support. I think ROG can make this product better by packing the device with a 100W charger instead of the 65W, for people looking to dock the device, as well as including software similar to that of operas game viewing programs, specifically filtered to view games that fully support controller controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful handheld

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really impressive that this little device will run nearly anything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Cool handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is good but battery is too short Games look really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made me forget about console gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since this was announced i was hesitant on buying one due to price & if id actually use it since I have a PS5. After about a month I forget half of the time I have a Ps5. I always have my Rog with me. It performs almost every game ive tried to play. Currently playing helldivers 2 check it out. Also the fact its functioning windows makes this my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband. Had a couple issuses when getting it set up it didnt want to load my steam or xbox but after some youtube videos got it up and running. Works best connected to wifi but dont have a problem using it without. Planning on buying another for myself.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Definitely worth the price for me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after having the Steam Deck for eight months. I loved the deck but the problems playing certain games and lack of egpu ability is what made me purchase this and try it. I love it. Its pretty amazing. The battery life is atrocious I will say. Keep that in mind. But overall with how I use this my personal experience is a pleasant one that exceeds the deck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX Handheld?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2yrs. I'm still loving mine. Might even pick up the upcoming XBox version that'll be coming out soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for Xbox owners

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is everything I’ve wanted for a while now I have full access to my Xbox gamepass library including PC exclusives All my games have had no trouble hitting the high fps numbers but I tend to be satisfied with a smooth 60fps for everything in order to save battery life. I’ve managed to get almost 2 hours of battery running it at that between multiple games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect on the go system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I expected and more. The ROG Ally has made my gaming on the go perfect. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life, Heat dissipation

    Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, plugged in or not. Problem is the battery only lasts an hour to two depending on what you are playing, and you can count on it being finger-burning hot after about 15 minutes.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Marty,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.

      Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.

      We would like to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, please email us at customerloyalty@asus.com and include the case number "N2306018122-0201" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1043914/ Asus