Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performanceCons mentioned:Battery life
Cool handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Console is good but battery is too short Games look really good.
I would recommend this to a friend - Cons mentioned:Battery life
Definitely worth the price for me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this after having the Steam Deck for eight months. I loved the deck but the problems playing certain games and lack of egpu ability is what made me purchase this and try it. I love it. Its pretty amazing. The battery life is atrocious I will say. Keep that in mind. But overall with how I use this my personal experience is a pleasant one that exceeds the deck.
I would recommend this to a friend - Pros mentioned:Overall performance
Great for Xbox owners
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is everything I’ve wanted for a while now I have full access to my Xbox gamepass library including PC exclusives All my games have had no trouble hitting the high fps numbers but I tend to be satisfied with a smooth 60fps for everything in order to save battery life. I’ve managed to get almost 2 hours of battery running it at that between multiple games
I would recommend this to a friend Made me forget about console gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since this was announced i was hesitant on buying one due to price & if id actually use it since I have a PS5. After about a month I forget half of the time I have a Ps5. I always have my Rog with me. It performs almost every game ive tried to play. Currently playing helldivers 2 check it out. Also the fact its functioning windows makes this my laptop.
I would recommend this to a friend- Pros mentioned:Overall performance, Portability
Perfect on the go system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is everything I expected and more. The ROG Ally has made my gaming on the go perfect. Thanks.
I would recommend this to a friend Not a bad buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty great device for those who would like to start in the handheld gaming space. Easy to open up to swap the SSD and the new Xbox overlay works perfectly. Good deal for refurbished product.
I would recommend this to a friendGreat for on the go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband. Had a couple issuses when getting it set up it didnt want to load my steam or xbox but after some youtube videos got it up and running. Works best connected to wifi but dont have a problem using it without. Planning on buying another for myself.
I would recommend this to a friend- Pros mentioned:Overall performance, Screen quality
Best portable, true gaming pc extension
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way more powerful then the steamdeck, great screen and access to pc gamepass, steam, epic, battle.net etc.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life, Heat dissipation
Eh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, plugged in or not. Problem is the battery only lasts an hour to two depending on what you are playing, and you can count on it being finger-burning hot after about 15 minutes.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Marty,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, please email us at customerloyalty@asus.com and include the case number "N2306018122-0201" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
Better than Msi claw ultra 7
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is actually better than my MSI Claw. This device does not heat up. I use my sd card and had no problem with it. I had this device for at least a month now. The whole device does not over heat. Only the charger adapter heats up when the device is 50 percent. It is super fast charging for me. Battery life is good for at least 2 hours. Msi claw i own battery life sucks is probably from amazon i got it from the seller. I would recommend rog ally z1 extreme to people that has low budget. My advice is wait till they have a sale for 400 dollars it is worth buying
I would recommend this to a friend- Pros mentioned:Screen quality
Amazing
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely no isses like some of the other comments . Only thing was at the beginning the keyboard was not showing up but i pressed up on the d pad and the back right button and got i manually up. Only on setup now it works perfectly.i had a steam deck on windows but cod wouldn’t work right and other games as well. This one does it all and then some, betterscreen, 120hz. No complaints, ive done all the updates as its a new device so itll have constant ones .
I would recommend this to a friend - Pros mentioned:Overall performance
So sweet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this, after moving back to the states I was without a computer and really missed gaming. This unit allows me to do basic every day tasks and play all my games!
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Battery life
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing! Its a tank. No issues. Battery life is small but understandable for the power its pulling
I would recommend this to a friend - Pros mentioned:Overall performance
If you are in the market for a handheld pc....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device as long as you know what you are getting into Great for pc gaming and emulation as it can pretty much emulate all consoles that have working emulators, again as long as you understand that this is a handheld pc and not a handheld console (meaning you will have to set it up like a pc) I say give it a go The unit I have has no hardware issues.
I would recommend this to a friend - Pros mentioned:Game compatibility, Screen quality
It's okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about this device, it has a great screen played modern games decently. I ultimately returned the item, it had slow download rates. Another issue I had was the sleep/wake up and the built in control would not work and it would require a reboot.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure every purchase is a positive experience. We appreciate your feedback which our Product team will review.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. If you require any further assistance, please send us an email atcustomerloyalty@asus.comand include the case number "N2306018106-0261" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this Rog still runs wonderful. I also use this to program my 3d printer
I would recommend this to a friend- Cons mentioned:Sd card reader
SD card slot failure common
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device is great. I had the SD card error which sucks. Doesn’t work any more. SD card slot lasted about 8 months.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
My favorite device
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite device! Great for travel. Works well when docked.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog Ally Z1E
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great machine for older games and streaming current titles
I would recommend this to a friend ROG ally extreme
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man this one is awesome to play all sorts of games on. Get it!!
I would recommend this to a friend