Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really fun. I enjoyed this a lot. It makes gaming on a pc as simple as a console
I would recommend this to a friend Got it on sale and did some mods
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale and still pretty good. Did some mods to fit what i want to do with it.
I would recommend this to a friend- Pros mentioned:Overall performance, Screen quality
Best portable, true gaming pc extension
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way more powerful then the steamdeck, great screen and access to pc gamepass, steam, epic, battle.net etc.
I would recommend this to a friend - Pros mentioned:Portability
Very convenient to carry.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I take it with me every time I travel or go on a business trip. I can just take it out and play games whenever I want. I love it so much.
I would recommend this to a friend ROG portable gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really fun and convenient to bring outside the house
I would recommend this to a friend- Pros mentioned:Portability
<3 Rog Ally <3
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is the perfect little handheld gaming system, that is also like a very portable windows system, like a handheld laptop if that makes sense
I would recommend this to a friend - Pros mentioned:Screen quality
Amazing
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely no isses like some of the other comments . Only thing was at the beginning the keyboard was not showing up but i pressed up on the d pad and the back right button and got i manually up. Only on setup now it works perfectly.i had a steam deck on windows but cod wouldn’t work right and other games as well. This one does it all and then some, betterscreen, 120hz. No complaints, ive done all the updates as its a new device so itll have constant ones .
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Battery life
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing! Its a tank. No issues. Battery life is small but understandable for the power its pulling
I would recommend this to a friend - Pros mentioned:Overall performance
If you are in the market for a handheld pc....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device as long as you know what you are getting into Great for pc gaming and emulation as it can pretty much emulate all consoles that have working emulators, again as long as you understand that this is a handheld pc and not a handheld console (meaning you will have to set it up like a pc) I say give it a go The unit I have has no hardware issues.
I would recommend this to a friend - Pros mentioned:Game compatibility, Screen quality
It's okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about this device, it has a great screen played modern games decently. I ultimately returned the item, it had slow download rates. Another issue I had was the sleep/wake up and the built in control would not work and it would require a reboot.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure every purchase is a positive experience. We appreciate your feedback which our Product team will review.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. If you require any further assistance, please send us an email atcustomerloyalty@asus.comand include the case number "N2306018106-0261" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance, Portability
My favorite device
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite device! Great for travel. Works well when docked.
I would recommend this to a friend - Cons mentioned:Battery life
Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this little thing! The battery life for handheld doesn’t last very long, but I mostly use it hooked up to my TV. I recommend buying more storage space.
I would recommend this to a friend - Pros mentioned:Overall performance
Decent little gaming machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance. Battery life is decent for what it is as long as you understand this is not meant to play top titles in turbo mode for hours. Biggest complaint is build quality. Some of the buttons felt fairly cheap for a device that costs $500+.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice gaming device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it so far. Took some getting used to, but the more I use it the more comfortable i am with it. Plays everything i have thrown at it so far as well.
I would recommend this to a friend - Cons mentioned:Battery life
Decent but needs work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tweaks are needed to get the best match between battery life and game quality. Some of the controlling for games can be a learning curve that is not super simple, but the same is true on any hand held. Cannot play XBox games offline easily, so if travelling make sure you have a hotspot.
I would recommend this to a friend - Pros mentioned:Overall performance
Definitely worth a first...and second look.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I really was weary about purchasing since I already had another device that I could play my games on my phone, but this thing knocks anything else out of the park. Setup was relatively easy and I took others comments and updated any software before I put it through it's paces. I haven't needed to do heavy configuring since I use it for moderate gaming and emulation. For the price, I don't think you can beat it.
I would recommend this to a friend - Cons mentioned:Battery life
Nice hardware, living with Windows is the downside
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whether I would recommend this or not is "it depends". Hardware is solid, fast, and works as advertised. Battery life is as expected (a few hours max on intense gaming, longer on lighter loads). It runs Windows though, and there is no escaping that. On the plus side that means it is compatible with a large set of saoftware. On the downside, it comes with the clunkiness of tryin to use Windows on a small screen device. It took about an hour before I could use it at all out of the box by the time it installed Windows updates, Asus updates, BIOS updates, etc. The times you have to break out of Asus Armory Crate, Steam, or Xbox apps and intertact with the Windows desktop are very painful. So.... Do I recommend it? If you are OK with Windows, and all that entails in terms of updates/management/upgrde/etc, then YES, If you are looking for a Switch-like handheld that you can always just pick up and play with no fuss, then NO. It will take more interaction, management, and administration than that.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JasonJoel,
Thank you for your feedback on the ROG Ally, we truly appreciate you taking the time to let us know, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
- Pros mentioned:Portability
Incredible little device with additional potential
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this portable pc for gaming and some work on the road and let me tell you it does not disappoint. It is amazing how much power is stored in this little guy. It is more powerful than my slightly older pc. Plays GTA5 flawlessly, I managed to run Assetto Corsa and Project Cars and they looked beautiful. I even hooked it up to my TV and it runs amazingly well there as well.
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Product qas amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great produxt super fast bought a dock and displays on tv looks like 4k graphics
I would recommend this to a friend - Pros mentioned:Portability
Good for casual use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome! So if you’re looking for something to play on the go definitely recommend. I was thinking of this or the steam handheld even the Aya Neo ultimately went with this due to the look and size and not disappointed. Should note I’m a hardcore gamer mostly got this for the airport on work trips so really will probably play 15-20 hours a month.
I would recommend this to a friend