Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9058 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 9,058 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this console. Runs my games flawlessly! Comfortable in my hands too! I have always been a gamer and now I have something to play on when I can't be on my desktop. I did change out the hard drive for a bigger one before I loaded any games because I knew I would want more storage. Was super easy to do!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play a lot of cozy games and controller works perfect for them. Its full windows 11 and i can download all my launchers and mods, compatible with all file types. There are some games that dont support controller yet that i cant play but for the most part i can play everything. Absolutely love this thing, runs great and allows more flexibility. My store had several open item units for $100 off too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful, Portable, Playable.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hand held gaming. I have a Switch, but wanted to play more mainstream PC games on the go. Rog Ally was the perfect answer for me. It is super fast, load times are very minimal, and graphics look amazing. Windows 11 works surprisingly well with the mini screen and touch interface. Highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Powerful but battery hungry

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok this thing is powerful, and the XG port makes it worth it even more. This is now my mobile gaming system with an XG dock. It can even play VRChat through Oculus with the XG card. Diablo is running ad med to high in portable mode. Beef swith the system. Got to start this off with the battery life. Its fairly small at 2 hours. Next is windows sucks in tablet and portable mode though I manage windows tablets at my work it's still a pain to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In love

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thing. It completely replaced my desk top, wish handheld could reasonablt have more power but for what it is works great. Played all of cyberpunk and it's dlc on it both as a handheld and docked to a TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the rog ally! I cant believe 1080p gaming in a handheld natively is now possible. The 120hz display is actually grest looking and the colors are great. Now since this is the first major handheld pc somethings on windows needs smoothed out but thats microsoft to figure out. Easy to upgrade store i already have 3tbs of storage plenty enough for on the go. Nice to know if i wanted to make it my dedicated gaming pc i could with the xg mobile.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Asus Rog Ally

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for gaming on the go! The screen is bright and vibrant and the controls are very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Rog ally epic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid device. Runs as expected and gets a little loud sometimes but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ally

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good product has worked fine. Battery runs out fast but I just leave the charger plugged.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome Little Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is muc more capable than the Steam Deck, which i sold the purchase this. I have not had any issues downloadijg and playing games from various services, such as Xbox Game Pass, and steam, and battle net. Some people have reported issues with micro sd cards, i have not experienced any isses eith mine. The screen is perfect and varable refresh rate works perfect. My only complaint ia that i havent had enough time to play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Way better than the steam deck!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it runs games pretty smoothly. I did the updates which is definitely the first thing you need to do. Armoury crate is alright and honestly, it runs as expected on a handheld running windows. I was one of the first to preorder the steam deck and was pretty disappointed more so with the display. The ally’s display is way better and the fact that im not limited to just my steam library is a plus. It’s only going to get better with the updates

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing once you finally manage to play something

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My feelings are complicated. On the one hand, graphically it is FAR superior to the steam deck. I had a GTX 1080 on my pc and 12 gigs of RAM, and the steam deck ran better for some games, worse for several. The Ally, especially plugged in, blows both out of the water HOWEVER Set up can be a pain. Switcing apps can be a nightmare It's essentially a laptop with no keyboard, and the onscreen keyboard can be a battle. It restarted or had to be restarted a dozen times when i was setting it up it seems to have forgotten the SD card was there, as others have said it really, REALLY wants me to put powerpoint and excel on the device, since its basically a laptop like i said constantly, pop up windows- especially when buying something on steam- seem to confuse both the touch screen and the "mouse", and i am constantly selecting the window under it basically i buy games from the steam website on my phone, then download via the ally its great for portable plays, looks good on my TV, but it really needs a better interface that stops bombarding me with PowerPoint and MS Word notifications when i am trying to play a game

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Russellohh,

      Thank you for sharing your feedback on the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0552" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    The absolute best

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly the best gaming experience. I play ck3 and stellaris on the couch while my girlfriend watches her shows and the dogs lay around loving it. Works great with headphones and the clarity and response is perfect. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent handheld device!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used mostly for gaming, but can be used for any computer function. Think of it as a gaming laptop that's handled. It plays Reminent 2(with some tweaking), fps with no problems, any scroller or 2d games give that awesome console feel. I use it for remote access into my desktop also. Very powerful little machine. Can connect Bluetooth mouse and keyboard while connected to a TV or monitor. Really pleased with this device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Best hand-held currently!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hand-held I've personally used. I just wish it came with bigger storage, luckily it's upgradeable!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The (near) perfwct handheld

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not easily impressed but this thing is amazing. I really wanted a steam deck but could not get myself to buy it due to the bad screen quality. Low resolution and bad colors. The ally does everything and have not had one issue. It runs windows so if you are familiar setup and use will be a breeze. Still a few software things I hope Asus improves on like more features for aura sync, allow macros to work in auto mode and a few other small things

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Handheld PC

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Ally. The ability to play games, and stream via cloud on the go is perfect. Then add having the full abilities of a laptop as well!! Highly recommend the ally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rob alie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful devise I use it daily the game play on it is very good and the graphics are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, runs games smooth, battery could be better. Overall great console.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i wanted to return it after a week of having it until i get the hamg of it trust me you won't regret having it. Its like walking around with a mini console in hand even the advantage of pairing your xbox n ps5 controls to it connect it to your tv its worth it even the game play

    I would recommend this to a friend