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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9113 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 9,113 reviews
  • Rated 4 out of 5 stars

    Great for on the go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing, way better than advertised. Only reason for 4 stars is because its lacking in certain areas! Wish memory was bigger. Needs lots of updates right off the rip. But for the price its worth it. Prefect for a beginner handheld. Would definitely recommend for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this console. Runs my games flawlessly! Comfortable in my hands too! I have always been a gamer and now I have something to play on when I can't be on my desktop. I did change out the hard drive for a bigger one before I loaded any games because I knew I would want more storage. Was super easy to do!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nifty handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never been that big into handhelds and the joysticks you have to adjust but I actually love this thing I have played a lot of games on it but mondernwarefare I can play once then it restarts with a gig update haven’t figured it out yet I have actually played vr games on it and it does decent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect PC gaming handheld for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays all my games on the go no problems. Battery life could be better but I expected that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If u want a better switch this is what you need.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience with the ROG Ally, it has made a favorable impact. While acknowledging the potential for battery improvement, its versatility as a handheld is commendable, adeptly handling indie and AAA games. For those still uncertain, watching a few videos could provide clarity. However, I wholeheartedly recommend it for gamers seeking a straightforward yet powerful handheld option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, setup was challenging but once it’s set it plays well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VRR 120 Screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Persona 5 Royal on the go has been a treat to play on Ally. VRR screen makes the game play smooth with no tearing. Ally is better than Legion Go and Claw! If only Ally has an OLED screen, then it would be perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS is gaming.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal. Asus once again shows it's the King of PC Gaming and manages to murder the Steam Deck with ease. Don't waste your time with Valve and SteamOS; this is a pocket gaming PC showing every bit of ASUS and AMD's power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get this and a Mouse and folding keyboard...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before anything,, If you OWN AN ALLY!,,, for 4$ there is a right angled M.2 Adapter online that lets you put in a full 2280. Every other cheap PC handheld doesn't do that. in Theory if you could afford a 8TB drive, it could be done.. The screen size on the Go is tempting, This is lighter and still gets heavy in certain positions. I really Really HATE That ASUS needs to know who I am for a Graphics Driver...AMD releases Z1 Extreme drivers through the builder not directly.... And Windows.....almost want to hack it. Whatever happened to devices working and not holding themselves hostage without having my info? Shame on ASUS, Shame on Microsoft. the UI " works" but Big Picture is better. It runs Starfield better than I figured it would. The touch Keyboard is just not good! I wish you had the option to make it a 98% style for more functionality, or put a big move button so I can read what I'm typing. It's a great Device with mostly bloatware/software gags. Also final Gripe! Hall effect say What?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device for games! Bad battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally a PC! Love it! I only dislike the battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful, Portable, Playable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hand held gaming. I have a Switch, but wanted to play more mainstream PC games on the go. Rog Ally was the perfect answer for me. It is super fast, load times are very minimal, and graphics look amazing. Windows 11 works surprisingly well with the mini screen and touch interface. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to be a PC gamer now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs really well and is fast, the graphics are pretty good as well. The one thing I’m not a huge fan of is the battery life. It lasts somewhere between 1-2 hours. So not the best if you wanna take it on a long trip without somewhere to plug it in. But still pretty good. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but SD card reader broken

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my ROG Ally!! It is a beast of a machine packed into a little frame. Only reason I give it 4 stars instead of 5 is because the SD card slot on this thing does NOT work. It slows down the entire machine when you slot an SD card into it. As long as you’re cool just running off of system storage, you’ll love this thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld, very easy to use and great power for some games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to take for summer vacation and being able to play my games in bed. Its been a game changer for me! Asus has been keeping up with updates all across the board as they should. feels great in the hands the screen looks amazing fans not to loud im playing all my games on the fly. Armory crate also helps with setting up games. this is not a Gaming desktop replacement for me but its excellent to have on the side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grear handheld!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its powerful and slim. Much smaller than the ateam deck. Battery life is pretty bad though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for a few monfhs and ivs been loving it i will say 512 isng enough storage so i upgraded to 2tb!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not ready for primetime

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this device and for the most part it is a very cool and high-tech device. The cons however outweight the pros, chief among them Windows 11. Systems like this do not play well with Windows 11 and should have a custom version of Windows running to make it more intuitive for touch interfaces. Running full-blown Windows 11 is limiting to the user experience. For running games specifically, I test ran Forza Horizon 5 and was disappointed by the loading times even though it was reading from the SSD directly. The game also recommended running on low settings to optimize the PC which was disappointing. As other reviewers have also noted, battery life is very short. I was also disappointed that I could not play all the Xbox games in my library and only had access to the PC games in Game Pass. Maybe the device will improve in future iterations and I really wanted to keep it, but unfortunately will be having to return it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ManUtdIL,

      Thank you for bringing this to our attention and I certainly understand your frustration. Please make sure you've completed any pending updates that are on Armoury Crate. To maximize your Ally's performance make sure to set it to Turbo mode. In regards to the Xbox game library, this is a limitation that is placed by Microsoft and applies to any device that's not an Xbox. You would need to make sure you've purchased an Xbox game that is listed as an "Xbox Play Anywhere" game. If you need any assistance, feel free to contact me at cl-adrian@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Rated 4 out of 5 stars

    Legion Go

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a handheld collector, the Legion Go so far is my favorite one. The only reason I’m giving it a 4 star is because of the sd card problems (mine hasn’t had it yet). My solution to that was buy an adaptor and plug in a 2tb card (I could have gone to 4tb but that would be a little overkill).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ally against SD and legion go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating between the ally, sd OLED and legion go. The ally won out against the sd due to having better performance and windows which means I'm not limited to just steam as I have games from other platforms. Ally also won against the legion go as the legion is an ergonomic nightmare for me, it's just not comfortable. I love the ally and I'm happy with my purchase.

    I would recommend this to a friend