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$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9058 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 9,058 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little thing. Playing AAA titles on a handheld with good graphics and framerate. There are some things you should think about before purchasing. If you're not willing to go through some of the optimization of games you might have a rough time trying to figure it out the first time. Street fighter is a good example of this. Hope this helps!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I’d like to point out that this is a windows gaming PC. Its not a console. So if thats the experience youre expecting youre in the wrong place. That said, its quickly become my facorite gaming device and had replaced my steam deck, switch, xbox, and desktop gaming PC. Being able to play all of my favorite games mobile is a dream come true. Ive had no problems witj it from day one. Kudos to ASUS for this masterpiece.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    My new go to handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arguably one of the best pc handhelds on the market. Despite the battery life, it's been great with gaming and is now my home pc when connected to the ROG charger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    100 percent recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and compact no issues running diablo 4. Very convenient when moving around place to place

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    Great....just not for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it to be fair it is great. It ran Cyberpunk 2070 near flawlessly. My only reason I say not for me is, I had it for almost 2 weeks~ish and I picked it up once or twice the whole time and that was just to check updates. If you like mobile gaming... you need this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roy ally z1 extreme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device but it has issues card reader doesn’t work and left joystick won’t work left or right direction. Love the system but it is flawed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 3 out of 5 stars

    Lots of potential but unfinished clearly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deadzone issues, Trigger issues, BIOS perf degradations, SD card reader issues and the list goes on and on. The screen is very good and performance is there, but poor QC and unfinished release makes it not worth it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AGJG,

      We sincerely apologize for the poor experience you have had with the ROG Ally. This is definitely not the kind of experience we want our customers to have with any of our products. Please note that there will be future updates that will improve overall system stability and performance. In regards to the SD card, please provide the brand, model number and size in order to verify compatibility. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0027" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Asus Rog Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Great gadget! It’s like bringing your pc everywhere you go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Beautiful PC Handheld Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome portable PC experience! Easy to use, great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Sold my Steam Deck for this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    120 hz screen, oled, 2x performance of the deck, 1080p, need I say more?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handheld Gaming Surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great handheld console while toddler has tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of Power in a little console!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me 5 months to commit to buying this thing. I have zero regrets after buying. Sucks it has to be plugged in most of the time when playing higher quality games, but serves its purpose just right otherwise. Gets a little heavy on the wrists after extended use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great device for games! Bad battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally a PC! Love it! I only dislike the battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Grear handheld!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its powerful and slim. Much smaller than the ateam deck. Battery life is pretty bad though.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great i get to play some of my pc games on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to take for summer vacation and being able to play my games in bed. Its been a game changer for me! Asus has been keeping up with updates all across the board as they should. feels great in the hands the screen looks amazing fans not to loud im playing all my games on the fly. Armory crate also helps with setting up games. this is not a Gaming desktop replacement for me but its excellent to have on the side.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it serves my purposes well. Like having a handled laptop. Only issue is battery life but gaming laptops batteries are most as bad. The Ally has multiple different battery saving options. I would recommend it over any the steam deck, msi, or the Lenovo version.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Confusing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea was good but the experience was not so much battery gets ripped apart you have to be attached a outlet to even consider this screen is great 120hz but this thing needs a car battery wait for a 2nd gen product or catch it on a firesale

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dave J,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and any inconvenience caused. This is not the quality of service we aim to provide and it's not a representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We will forward your feedback to our Product team for review in order to enhance the product line. Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.

      Based on the battery issue you're experiencing, we recommend following the steps in the FAQ below to troubleshoot the issue.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0241" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1043914/ Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Handheld Gaming PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stoked for my Ally. Works great without issues so far. Once you get use to running games through the Asus User Interface games run better as it allows for more options. I purchased with the intent of no longer needing to pack a gaming laptop on trips and so far it hasnt let me down. Specially when coupled with a USB-C dock to add a mouse and keyboard. Turns it from a handheld gaming PC to a true PC

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not ready for primetime

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this device and for the most part it is a very cool and high-tech device. The cons however outweight the pros, chief among them Windows 11. Systems like this do not play well with Windows 11 and should have a custom version of Windows running to make it more intuitive for touch interfaces. Running full-blown Windows 11 is limiting to the user experience. For running games specifically, I test ran Forza Horizon 5 and was disappointed by the loading times even though it was reading from the SSD directly. The game also recommended running on low settings to optimize the PC which was disappointing. As other reviewers have also noted, battery life is very short. I was also disappointed that I could not play all the Xbox games in my library and only had access to the PC games in Game Pass. Maybe the device will improve in future iterations and I really wanted to keep it, but unfortunately will be having to return it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ManUtdIL,

      Thank you for bringing this to our attention and I certainly understand your frustration. Please make sure you've completed any pending updates that are on Armoury Crate. To maximize your Ally's performance make sure to set it to Turbo mode. In regards to the Xbox game library, this is a limitation that is placed by Microsoft and applies to any device that's not an Xbox. You would need to make sure you've purchased an Xbox game that is listed as an "Xbox Play Anywhere" game. If you need any assistance, feel free to contact me at cl-adrian@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus