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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9044 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 9,044 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Need a windows gaming mode,

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice little portable gaming pc. Battery life is nowhere close to the steam deck and it also lacks the console like features of the steam deck. This will be an excellent devices if windows updates the OS to include a handheld gaming mode.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gaming device. It is thee best handheld device ove come in contact with in recent tech history. Theres plenty of customization options for the device and w11 is a perfect fit. If youre a tech nerd like me, this would def be a needed device to play stationary or on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Asus rog ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best design and smooth gaming experience. The light weight will be fit in any backpack

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great Handheld device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a small Handheld to run windows this device is a little beast. If you are computer savy you would know how to tinker settings for this device to get everything performing correctly for gaming. There are some pros and cons with the device but everyone’s experience is different but make sure you know what you are getting and do your research.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like about it is the battery life. TERRIBLE

    No, I would not recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    Excellent mobile gaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent gaming device! I love that you can access XBOX and PC games without issue. There is a slight delay when playing PS games remotely but its a small price to play from anywhere. Very impressed. I also recommend you upgrade the hard drive to 1TB so best performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth it if on sale. Love it and it has handle everything I have thrown at it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought open box excellent the first unit I received was a bit scratched up but I was able to return it locally with no problems and get a mint model. The performance was far better than I thought I can get over 100 fps on low to medium settings on most games. Rhe design looks and feels amazing no issues so far been using for about a month

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but can be buggy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ASUS ROG Ally for my son. The graphics are good. The sd card readers can be faulty and can fry your sd card. This has happened to his. Still runs fine but do not run games or have sd card in slot while gaming. Would recommend for someone looking for a good handheld game concole.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rogue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like it’s the best handheld in a long time. I play all my games all the time.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great I love the fact that is a handheld windows PC. It has a built-in controller which actually works really well plus I don't just have to put my steam and Xbox games on it any game that runs on my computer can go on it. The only downside is the hard drive space is a little small but hey you can use Microsd cards.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You will need a warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son with complete knowledge of some of the build quality issues around heat. This is his first gaming handheld so I made sure I got the extra warranty. Overall it’s not a bad handheld, good price, plays all types of games (low to mid settings), the battery life could be improved. I ended up returning it after the sad card reader burned out and the battery died. It stopped turned on about 8 weeks after I bought it. I ended up using the money to get one of the Xbox ally

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear PhillipH,

      Thank you for sharing your experience with the ROG Ally. We sincerely apologize for the issues you encountered with the SD card reader, battery performance, and overall reliability, and we regret that this led to your decision to return the device. We understand how important it is for a gaming handheld to deliver consistent performance, especially for a first‑time user, and we regret the inconvenience caused.

      Your feedback regarding build quality, heat management, and long‑term stability is very important to us, and we will ensure it is passed along to our product development team for further evaluation.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018122-0304" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    RIP My Steam Deck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better but it is definitely the Steam Deck killer. It’s so gorgeous and games play so well on it, from emulation of retro titles to current triple a games. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Asus ROG Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very silent while running on turbo and lightweight, has a crisp 1080p display.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    I prefer this to a desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this thing. It’s the ultimate Xbox Gamepass machine. I ended up selling my custom built desktop gaming pc after getting this. I work at the same desk all day so having the freedom to play games elsewhere around my house feels freeing. It might not be for everyone but it definitely is for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good console overall, but I decided to return it. The RB button wasn’t working properly, which was a big issue for me. Personally, I think the Legion Go is a better option compared to this one.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Beautiful screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the beautiful display. It can play all the games like fortnight and cod

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steam deck killer! WAY more powerful, much cleaner display!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Best gaming handheld pc on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this product for about a month now and have used it everyday since I bought it. Only con is the battery life is very weak but that can be remedied with a battery pack. Still would’ve liked to have around 3-4 hours of gaming time without a pack instead of 1-1.5 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Fast, great screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen. Its fast and everything that i hoped it would be.

    I would recommend this to a friend