Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
Portable PC gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great! I haven't played anything that pushes it yet, and most of the games I will play on it won't, but I can now catch up on older games that I missed out on that were available on older consoles that are now only easily available on PC. The main issue I have is the battery life. It isn't great, but I play primarily plugged in. Other than that, I love this thing!
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works on any game, the screen looks amazing and the controls are great too
I would recommend this to a friendLove it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the handheld and ability to play my game pass games while sitting on the sofa watching tv or away from home. My only complaint is I think I have one with the SD card issue. Hopefully, it’ll be fixed soon, but I’m not really too worried because I plan to upgrade the SSD.
I would recommend this to a friendGreat Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great I love the fact that is a handheld windows PC. It has a built-in controller which actually works really well plus I don't just have to put my steam and Xbox games on it any game that runs on my computer can go on it. The only downside is the hard drive space is a little small but hey you can use Microsd cards.
I would recommend this to a friendAwesome
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving every second. This device is a beast. Elden Ring, Horizon Zero Dawn, Gears of War. Everything runs and looks so great on this. Ive been recommending this device to my streaming community ever since i got it
I would recommend this to a friendROG Ally: A must buy for gamer dads
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a huge gamer with all the consoles (PS5, XBOX, Switch) but I’m also a new dad and the ROG ally has been perfect for me as it lets me game through streaming and PC GamePass while still spending time with my wife and kids anywhere in the house and during travels.
I would recommend this to a friendPerfect for portable gaming
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This this is a little powerhouse. I tend to lean more towards portable gaming and the Ally gets me everything from Steam, to Windows, to Xbox, and then some. Add a small dock and you basically have a more versatile Switch. I highly recommend the ROG Ally.
I would recommend this to a friendBattery sucks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery will drain fast but other wise it runs games fast and smoothly if you leave it plugged in.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jonathan,
Thank you for sharing your feedback on the ROG Ally, and we apologize for the short battery life. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0533" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/#A4
Sweet lil handheld
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue is heat control gets way too hot quick. Definitely upgrade fans first thing
I would recommend this to a friendGreat hardware held back by mediocre software
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good handheld pc that's more powerful than the steam deck with a surprisingly solid build quality. The main thing holding it back is buggy software and general os bugs from Windows running on a handheld. But I'd assume most people buying this are aware of the potential windows issues.
I would recommend this to a friendThe future is now
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can play gta 5 at 1080p with 60+ fps. That is insane. I used to dream of a device like this growing up. Spiderman runs awesome on this epically with frame generation on?
I would recommend this to a friendGood performance but difficult to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The performance is great. Runs all AAA games but it has wndows so it comes with all the issues the system has.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mateo,
Thank you for sharing your experience with the ROG Ally. We are glad to hear that the performance meets your expectations and that it runs AAA titles smoothly. We sincerely apologize, however, for the inconvenience caused by the Windows system issues you have encountered.
To further investigate and provide the best possible assistance, we kindly ask that you contact our support team directly at https://www.asus.com/us/support/callus/. Our team will work with you to diagnose the problem and explore available solutions.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0625" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing handheld pc , I’m loving it I take it with me everywhere I go.
I would recommend this to a friendBest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is my first time writing a product review on bestbuy, it's really a memorable experience, Rog ally is a product worth buying, if you are a person who likes to play games and move constantly then here is the handheld game console of the year for you to buy. no words can describe it. What are you waiting for, go to the nearest bestbuy store and get one
I would recommend this to a friendSteam Deck or Rog Ally?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a Steam Deck, sell it on Ebay and get a Rog Ally. Rog Ally is a powerful gaming PC on the palm of your hand. I bought an open box with a defective SD card reader and returned it. Bought a brand new one and I am so happy with it. Since this is a Windows 11, you will need to tweak. Go to Youtube video and you will have your Rog Ally runni g in no time.
I would recommend this to a friendI prefer this to a desktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this thing. It’s the ultimate Xbox Gamepass machine. I ended up selling my custom built desktop gaming pc after getting this. I work at the same desk all day so having the freedom to play games elsewhere around my house feels freeing. It might not be for everyone but it definitely is for me.
I would recommend this to a friendGreat device runs smoothly on the go gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, quality is very good and can run most games as well as a PC.
I would recommend this to a friendBest handheld comp.Way better than the Stream Deck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than the switch or stream deck. The power of this thing is crazy. Plays call of duty modern warfare 2 and the multiplayer with out any issues. Plays GTA 5 with out lagging or freezing. Can easily play xbox game pass on this. Haven’t found a game that runs slow on this.
I would recommend this to a friendgas
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super nice screen, can play all the games i want with good performance.
I would recommend this to a friendGamming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Item, I'm really like this unit. It exceed my expectations.
I would recommend this to a friend