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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 9,063 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great gaming OTG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Being able to have a computer on the go that’s gamer friendly is amazing. Especially since my career takes all over the country and I don’t have a bulky laptop or a dedicated gaming handheld and I have the versatility of this thing! More space is all you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice handheld and can support bigger title games which was something I was looking for and also a plus how you can hook it up to a monitor!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprising performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the ally felt half baked. After a few windows updates and driver updates. This thing is awesome. COD plays with zero glitches. Spider-Man and Fortnite play with zero glitches or performance issues. Couldn’t be happier with the ally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best PC handheld (Any ROG Ally, esp new ALLY X)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handheld PC. Infinitely better than steamdeck as well as any other handheld windows machine out there. Ordered new Ally X because i was so impressed with and enjoyed having the Ally Z1 Extreme.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics; gives benefits of gaming without having to purchase expensive laptop or being tied to a stationary console. .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both this and also the new steam deck with the anti hlare screen. The ally beats the steamdecm in every way other than tge anti glare screen. The Steambecks antiglare screen is super helpful when playjng outdoors. The ally has better graphics capabilities overall and is the better option overall in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fun on the go

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable gaming device. Perfect for gaming on the go. Battery and storage are a small drawback but portable cloud gaming makes up for ant drawbacks.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to kill time away from computer. Only flaw would be battery life but we don’t need to play too much games if we’re outing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device is good when you work off and would like to play

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    The most fun I’ve had with games in a while

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love playing my games on the go my only stipulation is that it has a hard time running big games and needs to come with much more storage out of box, you can purchase and install a bigger ssd but I feel for the price it should come preinstalled

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Power in a small package

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this over the Steamdeck due to the fact that it runs Windows, and had support for more games out of the box. It has surpassed my expectations, ran CoD, Diablo 4, and Starfield with minimal tuning of the settings. Software works fine, just make sure you run all the firmware updates.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amazing but has its kinks that need ironing out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play casual games. Currently has issues with the SD card but I’m sure they will eventually fix that. Sticks are bad, like really bad. So bad I’m gonna start carrying a wireless remote just to avoid using them. Other than that, runs games great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bang for ypur buck AAA gaming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is perfect size easy to hold onto the ergonomics are perfect on this device. AAA gaming is no issue and battery life is alright. Pair this with the asus adapter and you can hdmi out with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ROG Ally FTW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds my expectations for a handheld. I game on the go a lot, even in the living room on the couch or on vacations in the hotels. Definitely worth the price if you're gonna use it for its intended purpose. I bought the matching earbuds, too!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    False advertising 70%

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha console is not what they promoted .. huge disappointment … steam deck is way better with battery. Graphics is 2% better with rog ally… physically it look very beautiful…the performance is not that good

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Good,

      We are sorry to hear that you did not received what was advertised. We would recommend that you reach out to best buy support so they can provide you with more information. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Please refer to this case number ( N2306018106-0046 ) for us to better assist you.
      Your feedback is important as it helps with improvements to ASUS Support channels.
      Thank you for choosing ASUS.

      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Been great so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the Ally so far! Just got it setup as my main gaming device. Still figuring out all its capabilities, but it’s possibilities are pretty impressive! I would recommend this for others that aren’t afraid of windows and who are looking for a great handheld gaming option to play everything from AAA titles to emulation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect BUT.........

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro's: plays MOST AAA games, great screen, windows, can play anywhere I go. con's: BATTERY LIFE SUCKS, will be mostly playing plugged up most of the time. a lot of bloat apps that you need to delete. AND NOT for those who don't understand clocking

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Kinda worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part this is a great handheld gaming device, bought it to play Starfield since my SteamDeck couldn’t play it well. Plays games well and great quality. The reason for 3 stars is the build quality and functionality of the buttons and triggers. Playing driving games or driving in games is difficult the triggers are bad I have to press so hard on the triggers to go full speed since it’s not registering. My A button has gotten stuck down a few times I’ve had to wiggle it free. Other than the issues the system works great.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that you are having issues. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional.
      Can you please reach out to us with your case number so we can investigate this issue? We would love to have your issues resolved in a timely manner.
      For more information, email us at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2306018106-0209) for us to better assi
      Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely blown out of the water by the performance of this little machine. Couldnt be happier with my purchase. I was skeptical about getting it because i've had the steam deck and it was just ok. But after getting the ally everything has been playable on-the-go or even just relaxing on the couch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend for travelers.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Runs all gam well and allows for me to play games while traveling to kill time and make traveling more enjoyable.

    I would recommend this to a friend