Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9046 reviews
(9,046 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Storage capacity
Rated 4 out of 5 stars
awesome device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome alternstive to the steam deck handles pretty well wish there was a hand held version of windows to really make this product shine. Only downside I have is storage is not that much wish there was at least 1 TB as 512 gb is not enough for this day and age
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
My Roc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great portable unit that I brought for travel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall its a great handheld pc. Runs games great played game pass games on it. The initial setup can be so so could of been smoother but once done this thing was incredible. Dont expect it to be like a switch is the only warning not a open and play each game may have different settings needed if you can deal with that then its worth it
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Great portable gaming pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful, easy to upgrade ssd to 2tb, and portable
I would recommend this to a friend Rated 5 out of 5 stars
Love This Product :)
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first gaming handheld console I had the pleasure of being able to purchase. The gaming quality is to die for. You can even turn it into a mini pc setup!
I would recommend this to a friend- Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Best handheld ever.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gaming pc in ur hands. Portable and plent of power.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Mini Handheld in Recent Memory
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent system, practically a mini Windows computer while still rocking an amazing graphics card. I use Xbox Gamepass for Xbox achievements a lot, which this is perfect for. Combine that/Windows/Steam/etc, what more could you ask for in a handheld? Compatability with a TV and wireless mouse/keyboard, which this does also. Win/Win.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
This thing is awesome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying the Ally. Got everything updated and it's running smooth. Battery will last between 1-1.5hrs depending on game and display settings. I normally have it plugged in or have a battery pack on the go. I play destiny 2, Forza horizon, jedi master ( on low settings) on this device. Very pleased with graphics and display.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Rog Ally is almost perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Throw guy lie allows me to play computer games on the go. It feels comfortable in the hands and has dynamic sound a picture. The only downside to this machine is the battery life. I recommend getting a discounted version or buy it on sale.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Great when you don't plenty of space to game
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this, as someone who doesn't have space to get a huge gaming PC yet, I enjoy the easiness of just setting everything up anywhere I am. Even if I'm in my living room or on the go. The fans never get too loud, I could hear it but its isn't annoying. Updating the rog is also very easy as well.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
PC Power in a handheld
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from console gaming, this required a little setup and getting used to Windows, but it exceeded my expectations on user experience and performance. Steam, xbox gamepass all work great.
I would recommend this to a friend Rated 5 out of 5 stars
Nice display, good for what I need it for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device has made my gaming much more accessible and I've been fighting my wife over which of us gets to use the thing.. I recommend getting a Bluetooth keyboard & mouse though - it can be quite awkward to set up unless you've got good windows experience Very good for what I need it for: a switch that can run my steam library
I would recommend this to a friend- Pros mentioned:Game compatibility
Rated 5 out of 5 stars
PC gaming for the poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a pretty good device. Not all pc games will play but mostly all play wall like 90% of pc games run maybe more. As soon as you buy it I recommend a 25x25x10 heat sink just YouTube it and you’ll find it. I really don’t know much about pc’s but I can tell you it’s not hard use this device even with some pc knowledge.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Portable Gaming Fun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went from a steam deck to this and I love it. It can play almost any game that I throw at it with reasonable expectations and frame rates. As long as you acknowledge what this system is and do not go in expecting it to change the world you will be more than satisfied. It is basically a small, lower end, portable gaming PC.
I would recommend this to a friend - Pros mentioned:Game compatibility, Overall performance
Rated 5 out of 5 stars
Best handheld gaming ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful. Running smooth mostly every AAA games.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Worth it for the convenience to play AAA titles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device and saved another $100 or so by getting an open box version. The console was in excellent condition, just as advertised. Easy purchase and pick up options. Highly recommend for anyone looking to play AAA PC games on the couch or in bed without hogging the tv.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Works well. Would buy again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs Starfield like a champ after a driver update. 2 hour or so battery life when running at full performance. Functions exactly as it should. I have not used the SD card reader, so I’m not personally aware of any issues with my unit.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
You’ll love it or hate it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you know what you are getting into when you buy this, you will probably love it. If you are expecting a polished handheld console you have probably already returned it. I love this thing..
I would recommend this to a friend - Cons mentioned:Sd card reader
Rated 2 out of 5 stars
Nothing but problems.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this device about 6 months ago. I use it on my off days from work and I enjoyed it when i played. I am never rough on my devices, i buy cases, screen protectors, bumper protectors, etc. But this device is waaay to expensive for all the problems ive had. On day 1, something was already loose in the top left trigger and an audible rattle was present. Got that fixed. Then i decided to buy an SD card for the device and it worked great until the SD card reader stopped working and would no longer work. Figured it may have been a bios issue or a software issue. I updated the bios and got my ally working again, including the SD card reader. I then installed all my games and got my device ready for a trip. I played with the ally and all my games for several days leading up to my trip with zero issues. Then the day of my trip, my ally wouldnt turn on. I tried charging it, using the included charger and many different chargers and nothing happened. No power at all. I was reading on the asus forums and apparently, these issues are very common. They posted various tips and tricks to help get my ally back to life, including: holding the power button and all various button combos for 30 secs, nothing. I opened the back and disconnected the battery to let everything just, reset.. nothing. The device was completely dead for no reason at all. Its very infuriating that a device this expensive would have so many issues. Issues that shouldnt even be a problem, like the SD card reader not working?? How long have we had SD cards?? Lemme tell you, long enough to where issues like this should not happen. Then for the device to just be dead for no reason at all after me using it just hours before? C'mon. Its completely unacceptable. Luckily i got the 3 year warranty on the device. But im out 300$ for the warranty now. Waste of time and money. Ill be upgrading to either the oled steam deck or the lenovo go.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LifeOfDerp,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, these are random problems you have experienced with the ROG Ally. ASUS provides warranty coverage for the product, we recommend that you send the product in for service in order to determine if this is a hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Cons mentioned:Sd card reader
Rated 4 out of 5 stars
Great console!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing in almost every way. Only complaints are with my medium sized hands I sometimes touch the screen by accident when using the right joystick; and I did run into the widespread sd card reader failure although ASUS should repair at no charge.
I would recommend this to a friend


















