Customer Ratings & Reviews

Good handled. I like it. Stuning screen. Good fps.

Best gift ever! Love it, have the flexibility to play games and watch TV at the same time!

Pros: portability, adaptability, power, windows 11. Cons: battery, only 1 usb c, upgrades, wondows 11. If you dont understand why i put window 11 for both then you might not want to get the device.

[Employee of bestbuy] The ally is a great handheld gaming device. Very long battery life and great processor on it. It let me play all of my games when I was on the go on just not at my home. I would recommend this to anyone who has a steam deck or wants a good hand held device. 10 times better than the steam deck. 10/10

it works like a computer, my husband likes it a lot, He even carries it at work.

I received my Ally and took my time to set it up. It is a powerul device and i connected the 6850 XG Mobile - WOW - this is a powerful machine and exceeds the PS5 and XBOX Series X. There are a lot of updates to complete so patience is important. Once it is fully updated the experience is great. This replaced all my consoles

Amazing device and saved another $100 or so by getting an open box version. The console was in excellent condition, just as advertised. Easy purchase and pick up options. Highly recommend for anyone looking to play AAA PC games on the couch or in bed without hogging the tv.

Pretty great device for those who would like to start in the handheld gaming space. Easy to open up to swap the SSD and the new Xbox overlay works perfectly. Good deal for refurbished product.

Have had it for many months now. It is perfect for couch gaming and docked PC play. Handles AAA games at medium settings effortlessly. For its size, it is mighty.

I bought this device about 6 months ago. I use it on my off days from work and I enjoyed it when i played. I am never rough on my devices, i buy cases, screen protectors, bumper protectors, etc. But this device is waaay to expensive for all the problems ive had. On day 1, something was already loose in the top left trigger and an audible rattle was present. Got that fixed. Then i decided to buy an SD card for the device and it worked great until the SD card reader stopped working and would no longer work. Figured it may have been a bios issue or a software issue. I updated the bios and got my ally working again, including the SD card reader. I then installed all my games and got my device ready for a trip. I played with the ally and all my games for several days leading up to my trip with zero issues. Then the day of my trip, my ally wouldnt turn on. I tried charging it, using the included charger and many different chargers and nothing happened. No power at all. I was reading on the asus forums and apparently, these issues are very common. They posted various tips and tricks to help get my ally back to life, including: holding the power button and all various button combos for 30 secs, nothing. I opened the back and disconnected the battery to let everything just, reset.. nothing. The device was completely dead for no reason at all. Its very infuriating that a device this expensive would have so many issues. Issues that shouldnt even be a problem, like the SD card reader not working?? How long have we had SD cards?? Lemme tell you, long enough to where issues like this should not happen. Then for the device to just be dead for no reason at all after me using it just hours before? C'mon. Its completely unacceptable. Luckily i got the 3 year warranty on the device. But im out 300$ for the warranty now. Waste of time and money. Ill be upgrading to either the oled steam deck or the lenovo go.

Where do you go to demo and play the best handheld gaming device? Best Buy every day of the week! Love the device and trying it out before buying.

The best thing I ever buy so easily to use and very fast

My unit had no problems except for the static noise issue. Software experience was rough at lunch but has been slowly improving. Takes quite a while to set up and get used to it , but its worth it for someone who wants to play PC games on the go.

The only thing I don't like about it is the battery life. TERRIBLE

Only ever had one problem with it, and that was the design flaw that caused the as card slot to burn out

Absolutely love it. I have not found a game that it can not run yet. Runs Genshin Impact wonderfully and Payday is a joy to play as well as Binding of Isaac and many others. Well worth my money. Not to mention the looks of it. When I am out and about, the number one thing people say is "What is that, it looks sick"

The ROG Ally is a great portable gaming PC, being able to play games like Cyberpunk 2077, Jedi Survival, Starfield, Forza Horizon 5, Hogwarts Legacy among many other AAA games on the go natively is just amazing, also its just perfect for emulation, you won't regret it.

I was tossing around this or the Steamdeck for a while. I went with the Ally because it will basically do it all. If you're familiar with windows, you'll be fine with it. Having Game Pass was a bonus because i just signed into my account and got access to games right away. Emulation on this thing is top notch too.

Coming from console gaming, this required a little setup and getting used to Windows, but it exceeded my expectations on user experience and performance. Steam, xbox gamepass all work great.

Although the product does have it issue do not fear ASUS WILL NOT LET YOU DOWN !!! Set up is a headache but once everything is configured it works great, hardware is stop on software….ehhh