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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9046 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 9,046 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Only downside is the battery.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays well and satisfies my local low level gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift. Work amazing and rhe recipient was happy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent handheld console experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike any other handheld consoles the whopping 120Hz refresh rate makes this product a no brainer when it comes to buy it. The only downside is battery life, but if you know your way around it it’s no problem because with 15w of power instead of 25 and a external powerbank you can get 3-4 of constant gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    rog ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good for game on the go and for other stuff like work or blender

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic handheld PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting through the initial Windows set up and updating The machine, the GPU and Core armory this machine handles all my games like a champ. the higher resolution than other handhelds is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    A nice handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Compared to having the Steam deck this blows it out of the water. Screen, power, and aesthetics. Be mindful that since it's a new product, there are some issues you will face. Like currently the mSD card reader issue frying mSD cards, but if you're not going to use an mSD card or don't care. Buy this handheld.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You won’t regret buying the open box!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent if you have computer knowledge. I bought an open box for 150 off and it was like new, this thing is amazing. Took some messing around setup was probably an hour after updates and everything. Highly recommend this open box deal to anyone that wants one but doesn’t wanna spend 700

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AWESOME !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a great device actually pretty impressive that a handheld would work so good like this !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of fun playing games. Great quality video and audio.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Pretty great device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice device, took a little knowledge to set up but nothing major. Looks super crispy even at 720p on some games. SD card is still working for me. Sticks are a bit loose but it’s only a problem with fps for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good first attempt.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. It has random issues in typical ASUS fashion. Displays won't work using a Lenovo dock. Connecting an xbox controller may or may not work if you keep the joysticks enabled. Don't accidentally turn off the controller mode when touchscreen isn't on. If you don't have another input device connected, you're going to be incredibly annoyed. Turning it on/off is not the most responsive. I have to try a few times sometimes. The sticks are way too sensitive. The entire experience might be better if the sticks didn't feel like it was on skates. Other than these faults, it runs games pretty decently. Again, typical for ASUS.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very good i love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it also get the Anker - PowerCore III Elite 25600 that is a must with this because this thing is a champ i use this more than i use my steam deck now because you can use it as a computer since it comes with full windows 11 so i can use it for work related stuff

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Asus power house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and beautiful gaming handheld. Asus makes quality products.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Perfect portable console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most excellent and well built portable pc gaming console to date, this little beast can run almost every game that has compatible drivers at it and it can run controller friendly games with ease I purchased the 512gb z1 extreme version and I have been addicted ever since the first day

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Good handled Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good handled. I like it. Stuning screen. Good fps.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice to have not need to have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I were to consider buying a hand held console today, I would think again about buying this one. The set up on games can be clunky, not all games work with it, and battery life is OK not great. It is practical to just have around but not sure it was worth it. Asus is great with support if needed but it’s also kind of niche so can be hard to find certain instructions, especially when it comes to set up for games.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Sunny,

      Thank you for sharing your feedback on the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0512" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of the best handhelds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an absolutely amazing handheld for gaming can run all the AAA games well if you don’t know how to work windows it can be a little tough but doesn’t take long to get use to is definitely worth the money especially if you don’t have the time to put in on your console or desktop

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Fantastastic if you know your way around windows

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: portability, adaptability, power, windows 11. Cons: battery, only 1 usb c, upgrades, wondows 11. If you dont understand why i put window 11 for both then you might not want to get the device.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Steam deck killer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a steam deck killer. I love it and bring it on all of my flights

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Pc games on the go? Yes. Replace your xbox? Y

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fantastic handheld this is. All you need to be prepared for is to tinker a little with the power and the fans. Im playing full fifa, spiderman and cyberpunk on the go. And when you are home plug it in to your tv set to turbo and play at even higher quality/FPS. This is a winner.

    I would recommend this to a friend