Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 9,063 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great little windows hand held.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both a deck and this device and though the deck is better at a lot of things this devices screen and power make it great for things that won't or dont run well on the deck. The down side is that the deck was built around its os and this is running windows 11 and itis really its bigest down fall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not for beginners but AMAZING!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to have a good understanding of how to use and troubleshoot Windows 11, but this thing is a beast for techies. Be prepared to do all the updates out of the box. Patience pays off as this thing is an amazing PC gaming device and a huge upgrade over other handhelds like the steam deck. It wont disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Rog Ally

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to use this while traveling or just gaming in bed. Took some time getting used to some controls but is fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought fro my brother

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my brother so honestly I dont have a ton of experience with the all. I do have a steam deck though, which is much more user friendly in my little experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome hand held

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will see positive and negative reviews on this item. But coming from over 30 hours of game play on it I can tell you I’m my opinion this thing is amazing. Plays titles live call of duty madden rust with ease. No hassle to setup either and no hoops to go through to try to get stuff to play like on steam deck

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me. I can see someone who is not familiar with Windows 11 having issues setting up or dialing in. But for me, i have no issues getting into the weeds with Windows 11 and Armory Crate. In the end, I love the product and how it performs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome if you’re always on the go

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a steam deck. This is a full windows pc, so setup isn’t as easy as a steam deck but the capability is far greater. Plug it into a dock and you have a mobile gaming handheld that can do all of your normal pc task

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It's what you wanted as a kid

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For most, there are a few things you need to learn to get a handle of this device. Though when you do, this machine is capable of whatever you want. I hope ROG keeps at it with updates and hope more people hope on the PC handheld train!

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Gamepass machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device!! Exceeded all expectations. The only gripe I have is the sd card reader. I really hope mine doesn’t fry my card. Gets very hot in that area, would recommend ssd upgrade over using sd cards!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld Steam Deck Competitor

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this device. Plays AAA games without a hitch when you tweak the settings and set your TDP manually. Have had a few issues - mostly windows related - but youtube helped me clear those up and find an 18W TDP that is a good compromise of performance and battery. Overall a win in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best handheld PC, period.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. Pretty much runs everything I throw at it at 1080p 60+ fps with some tweaking. Been playing red dead redemption 2 and FF7 remake for a second run and it’s been absolutely epic to play on a handheld. Completely new experience.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Do it.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I travel alot and the ability to take this in my backpack and have a system in my hotel room is awesome. I take the power plug that also uses a hdmi cable to plug into the TV to use it as a mobile console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG ALLY is my ALLY!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROG Ally is indeed, my ALLY! This blows the Steam Deck out of the water with it's ease of being able to play any video game that can be played on PC. No learning curve if you're familiar with PC gaming. Use this every week while traveling and it's the best thing I've purchased!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Grip Required

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is not the most user friendly, especially if you're a life-long console player, but I think this area will improve as users become more educated and as Asus continues updating. The analog sticks are looser than I like, but I've already gotten used to it. I'm happy with all other controls and like circular d-pads in general. I don't write reviews, but the #1 reason why I wanted to write this one is because I have rarely owned a handheld where I didn't need a grip. This is one of the most comfortable out-of-box hardware designs I've ever experienced, and I have lots of classic and modern handhelds. The neo geo pocket might be on this level, but no mainstream modern handheld compares. At first glance, it looks like the sharp edges may cut into your palm, but it looks much sharper than it feels (hard to explain).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s good but

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good handled device, it’ can handle triple a games on a medium settings but in my opinion the screen is a bit small

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful Entertainment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite a nifty gadget, I bought it on a whim after seeing some mixed reviews between steam deck and this, the Ally as far as I'm concerned it does everything I could ever want it to as it is a powerhouse of a handheld computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing! Finally some Tech worth buying.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between the Ally and the Steam deck. I'm glad I chose the Ally. It's amazing and so fun to game on and tinker with. It's a full on windows 11 pc in your hand that can play any AAA title with ease. Next upgrade will be a larger SSD and a better travel case. I'm not a huge fan of the official Rog one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Only downside is the battery.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays well and satisfies my local low level gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Steam Deck Killer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing portable PC/gaming system. I own the steam deck and this system is miles and miles above it. The screen looks so much better 30 watt tdp allows me to play recent AAA games on it. I will be selling my steam deck shortly. The only thing is typical widows issues but you get used to them fast.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so much better than the Steam Deck! You can do everything on the go as you would your computer. Only draw back is short battery life when AAA gaming. I bought an Anker portable power bank which certainly helps. Wouldn't sell this for anything, Or at least until the Ally 2 comes out.

    I would recommend this to a friend