Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9046 reviews
(9,046 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Sd card reader
Rated 4 out of 5 stars
Gamepass machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device!! Exceeded all expectations. The only gripe I have is the sd card reader. I really hope mine doesn’t fry my card. Gets very hot in that area, would recommend ssd upgrade over using sd cards!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome portable PC
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you know what you’re getting into this device is perfect! Plays PC / Xbox games (but being a PC it may take some effort for best performance) Think of it like buying a gaming laptop but more affordable
I would recommend this to a friend Rated 5 out of 5 stars
good product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my favorite purchases I’ve ever made. I use it when I travel and for daily caps out 60FPS which I can’t really complain about at
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Beast
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It reminds me of PSP. It works smooth and amazing experience playing game. No lags in any task
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
ROG ALLY is my ALLY!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ROG Ally is indeed, my ALLY! This blows the Steam Deck out of the water with it's ease of being able to play any video game that can be played on PC. No learning curve if you're familiar with PC gaming. Use this every week while traveling and it's the best thing I've purchased!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
It's what you wanted as a kid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For most, there are a few things you need to learn to get a handle of this device. Though when you do, this machine is capable of whatever you want. I hope ROG keeps at it with updates and hope more people hope on the PC handheld train!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
that's what you need
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh yes, this is my favorite thing. This is the perfect solution. A game console that easily turns into a full-fledged PC - just buy a screen and a mouse with a keyboard . You will be in the black and delight
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Great handheld. Terrible customer support.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The handheld is awesome. It just took forever to come in through the mail. They also never delivered my case that was supposed to come along with it. And I received an email that it was cancelled…really frustrated with that.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Coby W,
Please accept our sincere apologies for the delay in receiving the ROG Ally and the absence of the Ally Case. This is not the kind of experience we want our customers to have with our resellers. To further investigate this issue, we recommend contacting the place of purchase.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0573" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Handheld Steam Deck Competitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying this device. Plays AAA games without a hitch when you tweak the settings and set your TDP manually. Have had a few issues - mostly windows related - but youtube helped me clear those up and find an 18W TDP that is a good compromise of performance and battery. Overall a win in my book.
I would recommend this to a friend Rated 5 out of 5 stars
Best buy is the place to go for all electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a wonderful experience at this store! The staff was exceptionally friendly and welcoming, creating a warm and inviting atmosphere. Plus, the affordable prices were a delightful surprise! I'm eager to return and discover more of what they provide. It's truly a place I will revisit!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great handheld gaming for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Really happy about the performance and compatibility so far. Worried about the heat issues long term, but no problems for me so far. Runs SolidWorks well too!
I would recommend this to a friend - Pros mentioned:Game compatibility
Rated 5 out of 5 stars
Powerhouse of a handheld!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of powerful hardware. Super fun, easy to use and configure, and strong enough to play most games at your fingertips. Highly recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The best handheld PC, period.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing. Pretty much runs everything I throw at it at 1080p 60+ fps with some tweaking. Been playing red dead redemption 2 and FF7 remake for a second run and it’s been absolutely epic to play on a handheld. Completely new experience.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent gaming device. Can't go wrong with it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming device. Asus keeps updating the system and gaming interface makes it easy to modify your experience anytime.
I would recommend this to a friend - Cons mentioned:Software
Rated 3 out of 5 stars
Its good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does pretty well for the games ive played and the size is just right for me. Refresh rate and resolution are good. The cons for me are all the different software Steam, xbox, and aura. They clash alot until you get everything the way you need it. It just takes time, which isnt bad, it's just annoying at first. The real no no for me was the issues with the triggers and bumpers. My right trigger won't calibrate now and only registers as half a pull and the bumpers stick sometimes. I did buy an open box so that could be why. The customer service was good though.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Earl,
Your feedback on this product is greatly appreciated, and we are glad to hear that you are satisfied with your ROG Ally as a whole. We would also like to apologize for the issues you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. With us, customer satisfaction is our top priority, and we strive to make every purchase an enjoyable experience. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. We will also forward your feedback to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0328" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
No Grip Required
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The software is not the most user friendly, especially if you're a life-long console player, but I think this area will improve as users become more educated and as Asus continues updating. The analog sticks are looser than I like, but I've already gotten used to it. I'm happy with all other controls and like circular d-pads in general. I don't write reviews, but the #1 reason why I wanted to write this one is because I have rarely owned a handheld where I didn't need a grip. This is one of the most comfortable out-of-box hardware designs I've ever experienced, and I have lots of classic and modern handhelds. The neo geo pocket might be on this level, but no mainstream modern handheld compares. At first glance, it looks like the sharp edges may cut into your palm, but it looks much sharper than it feels (hard to explain).
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 5 out of 5 stars
Steam Deck Killer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing portable PC/gaming system. I own the steam deck and this system is miles and miles above it. The screen looks so much better 30 watt tdp allows me to play recent AAA games on it. I will be selling my steam deck shortly. The only thing is typical widows issues but you get used to them fast.
I would recommend this to a friend Rated 5 out of 5 stars
Rockstar console
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally is an absolute game-changer in portable gaming with thee AMD Ryzen Z1 Extreme processor, it delivers desktop-level performance in a sleek, handheld design. It handles most of my needs
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good value
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and convenient tablet for PC gaming. I'd say even better than the switch!
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is so much better than the Steam Deck! You can do everything on the go as you would your computer. Only draw back is short battery life when AAA gaming. I bought an Anker portable power bank which certainly helps. Wouldn't sell this for anything, Or at least until the Ally 2 comes out.
I would recommend this to a friend


















