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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9113 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 9,113 reviews
  • Rated 5 out of 5 stars

    Its amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product. I think it still has a lot to figure out especially the out of box setup. However, it will run anything you throw at it and with the new bios update it runs with maximum performace. I have never owned a steam deck but this is a great alternative in my opnion if you have the cash for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun on the go

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable gaming device. Perfect for gaming on the go. Battery and storage are a small drawback but portable cloud gaming makes up for ant drawbacks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid device however during use it can be difficult to use the keyboard. Overall worth it’s price tag if you’re looking for a small portable gaming device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG ALLY is my ALLY!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROG Ally is indeed, my ALLY! This blows the Steam Deck out of the water with it's ease of being able to play any video game that can be played on PC. No learning curve if you're familiar with PC gaming. Use this every week while traveling and it's the best thing I've purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job when it comes to gaming. Also great for work too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamepass machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device!! Exceeded all expectations. The only gripe I have is the sd card reader. I really hope mine doesn’t fry my card. Gets very hot in that area, would recommend ssd upgrade over using sd cards!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome handheld for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! The performance is great. I play games like RDR2, Cyberpunk 2077, and many more. I also use it for emulation (including yuzu) which works wonderfully. The internal gyro is compatible with motion controls which is cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    9 years.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first gaming system I’ve bought since the white xbox one sunset overdrive in 2014.. This is a great device. I feel like it has some software issues for sure that will be eventually worked out. Good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice handheld and can support bigger title games which was something I was looking for and also a plus how you can hook it up to a monitor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! Sure, you need to be plugged in to get the best performance out of it but i dont mind that if it means i can play RDR2 in my car or on the plane. Setting it up for the first time can be a bit cumbersome but once you get all the updates out of the way and set up windows you're good to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid gaming experience! Great as an entry handheld pc. Can play almost any game!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows is the downfall

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance from a handheld but the fact that windows in hand held isn’t a fun experience. If Microsoft would make a handheld mode exclusively for the handhelds this device would be amazing instead of just great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Rog Ally Z1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fantastic. Playing modern games with decent fps and settings. Emulation is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needs some time to set up like a pc, not a console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a lot of tinkering like a full on pc because it is a pc. Not a switch that's ready to play and a console like experience. Once set up tho it is amazing. Amazing graphics and framerates for what it is. Hoping to see 3rd party support like the switch and more optimizing from all of Asus, Windows, and AMD

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the sale price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool just wish it had better battery life and more power

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve loved the system so far. It has a couple of hiccups here and there but that’s to be expected with any new system. I’m able to run Diablo 4 on med settings at about 60-90 fps

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Rog Ally

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Versatile gaming system that is comfortable to hold on to. The playing ability is great to play a wide variety if games on Steam and Xbox. Would highly recommend this system for someone that wants to be able to game independently from a TV. Works great with my Bluetooth controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great PC handheld...when it works properly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a love/hate relationship with this device. Up until the DAY AFTER my last day to return, I was really enjoying the Rog Ally. I work in IT and was well aware the updates, etc that needed to be done BEFORE using it. No issue with that at all...it is a handheld Windows PC. However, there is a clear issue with it using SD cards.If I leave my SD card in the device, the Ally performance cripples. Bear in mind, not everyone is experiencing this issue, but a number of people are. Asus is currently investigating the issue, but his is still very frustrating. I hope figures it out, but I believe Asus should have keptv the Ally "in the oven" longer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does pretty well for the games ive played and the size is just right for me. Refresh rate and resolution are good. The cons for me are all the different software Steam, xbox, and aura. They clash alot until you get everything the way you need it. It just takes time, which isnt bad, it's just annoying at first. The real no no for me was the issues with the triggers and bumpers. My right trigger won't calibrate now and only registers as half a pull and the bumpers stick sometimes. I did buy an open box so that could be why. The customer service was good though.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Earl,

      Your feedback on this product is greatly appreciated, and we are glad to hear that you are satisfied with your ROG Ally as a whole. We would also like to apologize for the issues you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. With us, customer satisfaction is our top priority, and we strive to make every purchase an enjoyable experience. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. We will also forward your feedback to our Product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0328" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surpassed my expectations highly recommended only issue is the battery but thats expected no real complaint

    I would recommend this to a friend