Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
Great handheld
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Handheld, works great, able to play all PC games, a perfect pair for Amazon gaming included on prime,
I would recommend this to a friendGreat Xmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally love it!! Son plays with it all the time he just loves it!! He said it’s like a computer so awesome. His daughter also plays with it and she is 2. So I definitely would give it a 5 star due to the fact that they love to use it and it’s not sitting in a corner not being used!!!
I would recommend this to a friendGaming Beast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of bad reviews from people that dont know how to operate a windows handheld. You will need some experience with gaming PCs to have a smoother setup. This is my 4th handheld, each one getting a little better. This device has minor flaws ime but extremely good for being just released. Highly recommend!
I would recommend this to a friendGreat handheld device!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld for gaming! Just wish the micro sd port didn’t kill my sd cards. Other than some minor tweaks and issues, this thing is great.
I would recommend this to a friendGood Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. In my opinion worth every penny the performance to battery life is exceptional better than anticipated. If you are in the market for a handheld gaming you should seriously consider this one!
I would recommend this to a friendRog Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing to kill time away from computer. Only flaw would be battery life but we don’t need to play too much games if we’re outing
I would recommend this to a friendFantastic handheld PC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After getting through the initial Windows set up and updating The machine, the GPU and Core armory this machine handles all my games like a champ. the higher resolution than other handhelds is nice.
I would recommend this to a friendGreat Handheld.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this handheld. Came from a Steam Deck and I am glad I sold my Steam Deck. This handheld plays all the games I want including call of duty. I have never used it docked so I cannot say how good it is docked. The Armory Crate makes setting refresh rate and TDP very easy.
I would recommend this to a friendNot perfect but it’s great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life could be better much better, but pretty much every other way an excellent device coming from here steam deck owner have the Legion go did not like it. Thank you to Best Buy for letting me return it and get the ROG ally a superior device 
I would recommend this to a friendNot worth-it for multiplayer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a cool concept but the battery drains within an hour, the download speeds are terrible, it doesn’t work with every game. The games I can play with it are nice but don’t buy it for multiplayer games like I thought I could. Single player games are key.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matthew J,
We sincerely apologize for the issues you've faced with the ROG Ally and for the inconvenience this has caused. This is not the kind of quality to expect from ASUS products and it's not the norm. Please allow us to make your experience with ASUS a better one.
Based on the issues described, we recommend updating the BIOS. It is recommended that the BIOS and firmware be downloaded and updated for system performance optimization. The update takes a few minutes, please do not turn off the device during the process to avoid a critical problem that the system cannot be turned on. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0579" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
How to update BIOS in Windows - https://www.asus.com/support/faq/1008276/
Good performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was anew experience for me, coming from PC and Laptop was hard to adjust to the small screensize. However, this is a very powerful gaming device, I ran Warzone on Mid graphics getting 60 to 69fps
I would recommend this to a friendThe birth of a new era
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its too early to judge it by its flaws because theyre all fixable through software updates but the potential is there and its easily one of the best gaming devices ive ever used. What definitely takes a huge win over other handhelds is the screen! Beautiful display at 120 hz is a huge accomplishment
I would recommend this to a friendAmazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Essentially a gaming pocket computer, no complaints. My first handheld gaming device since the Nintendo DS Era and I have to say, I'm impressed. Pushes a lot less demanding games at 120FPS and can play pretty much every demanding game at lower FPS using FSR.
I would recommend this to a friendwould recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A windows 11 machine for the kids starter computer, gaming and built in controls. plays alot of the games my kids play. fortnite, roblox
I would recommend this to a friendLove This Product :)
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first gaming handheld console I had the pleasure of being able to purchase. The gaming quality is to die for. You can even turn it into a mini pc setup!
I would recommend this to a friendDo it.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. I travel alot and the ability to take this in my backpack and have a system in my hotel room is awesome. I take the power plug that also uses a hdmi cable to plug into the TV to use it as a mobile console.
I would recommend this to a friendBest handheld Ive owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive used a lot of hamdhelds including the ayaneo and steam deck. As far as performance goes, this is the best hands down. Ive been wanting a handheld device that could be sold in stores (for warranty purposes) and im so glad that the ROG delivers. I use it every day and have not had a single issue
I would recommend this to a friendPowerful Entertainment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite a nifty gadget, I bought it on a whim after seeing some mixed reviews between steam deck and this, the Ally as far as I'm concerned it does everything I could ever want it to as it is a powerhouse of a handheld computer.
I would recommend this to a friendAsus rog ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Open box item in perfect condition. The only issue I have is Armoury Crate isn't the best software but it gets the jobs done.
I would recommend this to a friendROG ALLY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power and screen are worth it if youre coming from a Steam Deck. Youll have to tinker a little get and familiarize yourself with windows 11 but worth the orice after initial setup. Unfortunately had to return mine due to life circumstances but i was smitten with this thing when i had it.
I would recommend this to a friend