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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9047 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 9,047 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Performance

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew, It has great performance and graphics for most PC games that he likes to play on the go. he is even able to play Cyber Punk with the right settings.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it!!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ally is a great handheld gaming device. Very long battery life and great processor on it. It let me play all of my games when I was on the go on just not at my home. I would recommend this to anyone who has a steam deck or wants a good hand held device. 10 times better than the steam deck. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift to my daughter. She loves it. She can play all types of games on it without having to switch consoles back and forth. Screen quality is top notch! Surprised by just how good the speakers are. May be better than her gaming laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gaming

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this at launch. Still working well. Fast and great speakers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very cool system, more than I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nifty device, powerful, feels good to hold. It didn't quite have the ease of use I was looking for, and not every game plays on it well. Steam games were hit and miss, but Baldurs Gate 3 ran great. Loading up Xbox live games was a real treat, and Forza 4 and 5 played incredibly well. It's also easy to mod, because it's just a literal handheld computer, and I got Fallout: London running smoothly. If it's your jam, go for it. It wasn't for me, but it might be for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    windows is its only problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device overall, if you can put up with windows. Windows 11 is extremely frustrating to use on the ROG ally, or any handheld pc for that matter. but everything else is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big power little package.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was between this and a Steam Deck. Loving Asus won me over. Upgraded to a 2tb drive instantly and never looked back this thing is a beast. Plays most modern games with a few settings changes. If you're looking for it to run RDR2 at 120fps then you'll be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good system very good performance and very very sleek looking

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Absolutely love this device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is AWESOME. Experience at Best Buy was great as always. I can run literally any game I want at good quality, all on the go. I bought a dock to go with it and it’s my main PC now. Totally recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I’ve been loving my ally and its genuinely one of the best if not the best purchases ive ever made. The one thing I would advise between this and the steam deck is are you ok with dealing with windows bs or no? If yes but the ally if not buy the deck. Overall i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great when the family takes over the tv.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. When the wife and kids are hogging the tv i get my ally and game on it or stream my ps5 and it works great. It does have constant updates but they dont take more than 10 mins. Great gamer dad buddy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing handheld device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ally. It's my first official handheld and so far it's going amazing and works great. I've been able to play a lot of games with silent mode and performance mode so battery life been decent. Asus really made a good device and so far they have been supporting it 100% and been pushing updates.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computing device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ROG Ally. I use it as a gaming handheld and I also connect it to a dual monitor set-up to complete more work related tasks. It's a great device with lots of uses beyond just gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good first attempt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. The triggers did have an issue registering completely. But overall I’m happy with it. Did not have dead zone issues or over heating issues on the unit. I’d recommend it for someone who is ok with tinkering with it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Device! but know your way around windows.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it with an external battery pack and play for hours. I have been using it as a PC with the ASUS Chargerdock, no complaints, just stay on 1080p Make sure that you know your way around updating and reinstalling window drivers, as you will need to do this eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    ROG Ally Extreme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    portable & easy to use. be careful and make sure games are compatible before buying any game.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    High Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Has some issues that can be fixed by simply turning it off and letting it sit. Decent battery life for the performance capabilities, and since it runs on Windows you can play any game that the components can handle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great! Worth every penny.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased primarily for diablo 4 and it ran it without an issue. Currently playing Baulders Gate 3 with no issues. Great device, just keep in mind its a full windows PC. Update everythng often and you should be good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome glad i bought it ! Wonderful hand held console.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Cool little machine, but ssd wasn't 512gb.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box that was supposed to have a 512GB SSD, but there's only 256GB inside the Ally. Otherwise, it's a decent unit. It's a little overpriced, but it's still alright. Asus locking people into their XG mobile gpu's is a real killer, though. Stop being stingy, ASUS, and let us use any eGPU; this would definitely increase the hype for these units.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear KyleP,

      We certainly understand your disappointment with the quality of the product and the inconvenience this may have caused.



      Normally, sales related issues are resolved by the seller if a different product was delivered to you. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus