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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9047 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 9,047 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SYSTEM. Compared to the Steam Deck I was using this is hands down the better buy. Not only is it more familiar running on windows it runs so much smoother than the deck could hope to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked the Rog Ally for the specs alone. The performance is great with all the games I play. I will say though i prefer the buttons and triggers on the steam deck (feels more natural). Would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus rog ally, more than a handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is more than a console, is a personal computer with the capacity to run all your favorite games. His only deficiency could be the “limited” storage capacity, but nothing a decent microSD can’t fixed it.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 3 out of 5 stars

    asus handheld

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld damage my 1tb sd card. I like easy to install upgrade ssd and battery.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear WARRENB,

      Thank you for sharing your experience with the ASUS ROG Ally. We apologize for the issue you encountered with your SD card and understand how frustrating that can be. We're pleased to hear you found the SSD and battery upgrades straightforward.

      To address the SD Card issue, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0607" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Memory Card (SD Card)/Card Reader Issues -  https://www.asus.com/support/faq/1051166/ Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome for casual play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this one since 27th of october and i couldnt be happier, it as it issues if you expect a console like experience this is no it, but as a portable pc it is awesome, plays everything I throw at it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect device made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device like it does everything I will recommend to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software on this is perfect! Seamlessly swites between desktop and gamepad controls, and even frame rates, resolution, and power settings. D-pad is HOT garbage though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld if you know your way around windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is a great handheld for its price and really powerful. I have been able to run almost every game I have on my PC around medium settings, setup was updates after updates. It after everything I have no issues. (You do need to know your way around windows and all it’s bugs)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better performance and greater game compatibility than other handhelds on the market. Works best for someone that is familiar with the nuances of PC gaming and eilling to tinker . Overall, it delivers on what it offers and will likely only improve through updates and further refinement by ASUS.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fun for trips

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fun. Like using a mini pc. Only main issue is battery life. Can’t play games at full performance without it dying fairly quick but that’s expected. Other than that, wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Beast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing portable gaming powerhouse! Beats the steam deck in every way except being a console. This beast is a full fat windows 11 PC and will play almost every pc game you own. It's a tweekers dream, I was able to squeeze 100+ frames out of doom E and play call of duty when doody called.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    FANTASTIC PC GAMING SYSTEM!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The asus ally is an amazing device, being able to play hades at 120 frames and street fight 6 at 60 fps is a blessing for the breaks I get at work. The screen is vibrate and the controls while playing games are thr selling point when co workers realize "thats not a Nintendo switch is it?"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double Take !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus ROG Ally is a HEAD TURNER! Its even prettier in person! ;-) This is the absolutely perfect device when away from your console or PC. For me and probably many male players the size is so key! Not only for big clear picture that is less strain on my eyes as opposed to my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Outstanding PC handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Lenovo legion go but the screen died and has to return it. So I went back to the ally, my only complaint is the battery life but it's manageable with portable power bank. I love this device; I don't mind windows at all and I manage fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast Handheld PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, 1000% recommend. Was skeptical from other reviews, but don’t be

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st handheld gaming device and it is awesome! Aside from the battery getting drained easily but it is really not an issue for me since i can just plug it or use a power bank. When it comes to storage, upgrading the SSD is very easy (im not a techy person). It is worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little gaming handheld, I travel a lot for work so this is awesome for long road trips/flights. Feel like I'm taking my Xbox and PlayStation with me without actually needing to take them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first opened up the box I wasnt really awear of how big the ROG ally was. I was really amazed about the graphics and how it feels in my hands but it to some time to get used to it . I would recommend this to you and give it a try.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus rog ally z1 processor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hand held system for sure. Plays destiny 2 no problem and Fortnite. Just don’t let anything happen to the charger due to not being able to find a new one for it. Would recommend the better processor not sure how the base model will due.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    good but has some quirks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it but it sucked coz i forgot to turn off automatic windows update and had the blue screen of death so i have to do the recovery stuff just after the first 2 days of owning it.. REMEMBER to turn off auto windows update!

    I would recommend this to a friend