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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9047 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 9,047 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dream

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, am able to play the games I love conveniently on the go. Loads fast, no lagging, great system

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ultimate moblie gaming device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a mobile PC! Runs all the games that I need it to while im on the go or just want to sit in bed and game. Im not a very techy guy but they made it simple enough for me to be able to download my games and play right out the box. 10-/10

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Rog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this Rog. It’s pretty much a small handheld computer that you can take anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    An Awesome PC and Gaming System All In One

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase it was a little buggy at first the updates are rolling out and it's getting fixed it's really a great system, liked it so much purchased a 2nd one for my daughter! Fact it's also a mini pc can pair with wireless headphones, mouse and keyboard more money for your purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Steam deck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, nice display easy to use. Graphics are good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s good but there is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all honesty I enjoyed it but I felt like the Lenovo legion go was a better option imo it just feels more like a computer than a handheld gaming console even though the ROG ally has many great features it also has many issues “sd card slot overheating” to mention one it still can be the perfect handheld device for some .. I personally enjoyed the software if used over the legion but the legion just feels like a whole computer in comparison and power is worth the $

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Julio R,

      Thank you for sharing your feedback on the ROG Ally. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback which our Product team will review. Please note that there will be updates to the ROG Ally in the future that will improve overall system performance and stability.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0431" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, easy to transport runs just like a pc. One thing is the battery doesn’t last very long usually have to keep it plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my roommate and I and I use it all the time. Battery life is decent, sound is amazing, and performance is great. Only issue is the SD card which I just avoid and throw a bigger SSD into it. Other than that, great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing handheld gaming PC

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my ROG Ally. I use it all the time when I’m chilling on the couch. My girlfriend can keep watching tv while I play. It’s very good quality and I have not had any issues with any title I have tried to play on it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect Size for Travel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There have been minimal hiccups with the the OS forgetting my PIN to log in, but it hasn't been a major deal breaker. It's very capable for a handheld device, and can stand up to my old custom built PC.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing no matter where you are

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lot of controversy about the ROG Ally but mine works flawlessly. No issues what so ever I’m on a road trip and while in the road I was playing CoD with my friends connected to my phone hotspot. It was awesome to be able to do that while the wife was driving. Love this thing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and ive had this asus rog ally z1 extreme for almost 4 or 5 mouths and it is a amazing system pkays everything i want i play helldivers 2 with it all the time at 1080 great handheld would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great device, but not for FPS titles

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the device is very powerful. I can run modern titles like Cod mw3 or Cyberpunk 2077 with a few adjustments. Also the display is gorgeous and the audio on board is surprisingly crisp and even cover lsup the fan noise at medium volume. The low rating is due the the joysticks. They are flimsy at best and lack any response making FPS games unplayable if you want to be remotely competitive. I had to return the device due to this issue. For all other games that don’t require much precision this device is highly recommended.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Brooklyn,

      Your feedback on this product is greatly appreciated, and we would also like to apologize for the issues you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. With us, customer satisfaction is our top priority, and we strive to make every purchase an enjoyable experience. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. We will also forward your feedback to our Product team for review.

      Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email atcustomerloyalty@asus.comand include the case number "N2306018106-0329" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A great handheld gaming pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't overheat. A trully handheld pc. Battery is great. An all around great product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Portable and keeps you gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just been enjoying the ROG Ally. If you are into computers and know how to trouble shoot you will have a blast. Setting game peofiles and display settings for each game will help you have a smoother gaming experience. And especially for the price point it makes it a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Hand Held gaming system ever made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus & BestBuy hit a homerun with this HH console. Excellent gaming processor, large screen, responsive controls, and overall sexy. Supports multiple gaming platforms & the battery life is unbelievable. If your looking for a gaming system this one is the one to get...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If you are still hesitating... listen..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE BEEN USING IT FOR A MONTH NOW THERE IS NO ISSUE AT ALL. I WISH THOSE WHINERS STOP TALKING ABOUT THE BATTERY AND HOW HARD IT IS TO BE SET UP. ALWAYS CUSTOMER'S LACK OF UNDERSTANDING CAUSES A PROBLEM SMH... DEVICE ITSELF HAS INCREDIBLE POTENTIAL. NICE WORK ASUS & BESTBUY

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not a windows guy so i had to get reaquinted with learning how to update things and navigate but other than that i did not know technology existed to play aaa games on a handheld like this, its very smootg too. Definitely worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs great! Make sure you turn off screen timeout or you will be upset waking up and your games aren't downloaded.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best mini console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the rogue ally. It’s great on the go, play at my buddies house or in the car and it’s amazing

    I would recommend this to a friend