Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 9,063 reviews
  • Rated 5 out of 5 stars

    A Handheld Gaming PC ......

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a console! It's a gaming PC that runs Windows 11. And it comes with all the perks and problems thereof. I have had no problems that weren't user error. The screen is amazing. The control lay out is as comfy as an Xbox controller. The RGB lights are a nice gimmick, but I turned mine off. Runs Steam, Xbox PC and Xbox cloud games like a dream. Some of your newest AAA games may take a little tweaking. Essentially, if you're comfortable with a Windows gaming rig you'll get along with this just fine. If you're looking for a more console-like, pick up and play experience, then you may want to consider Steam Deck or Nintendo Switch. There have been many reports of thermal damage to SD cards and ASUS has acknowledged this and is working on it. Personally, I've not experienced this but just in case I run most of my games in medium settings to keep from heating it up too much. I'd give 4.5 stars if that were an option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly What I Looking For!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, this is exactly a PC, I can play in Battle Net, Steam, Epic Games, Ubisoft, Xbox Game Pass, Use Excel, Google chrome, etc. Graphics are amazing! Right now I play Call of Duty, Diablo 4, Fornite and other games without any problem! 100% Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don’t knock it till YOU try it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After seeing a lot of negative reviews online I still decided to give it a shot because I tend to try things out myself instead of going off of peoples judgment and I’m glad I did because this thing is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    What cant it do?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good handheld. Wish it was oled, but 120 hz is pretty noice. I play everything from emulators to triple A games and this runs them easily. Warning SD cards tend to melt due to exhaust problems. But other than that solid 9.5/10

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great handheld

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little handheld was just what I needed. no longer do I need to pack around my laptop and mouse. Only issue is I wish it wasn't full windows 11 and an os made for a handheld as windows uses a lot of resources to run.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box item looked and felt brand new. It plays game incredibly well. I have played Diablo 4, CoD MW2 2022, Starfield, No Mans sky and it looks awesome for on the go. I have big hands and it doesn't feel uncomfortable it has better grip than my nintendo switch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome alternar to a PC

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console I haven’t put it downs since I got it definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, easy to transport runs just like a pc. One thing is the battery doesn’t last very long usually have to keep it plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lights.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous after seeing all of the complaints about bugs, but after using it for nearly a month now, I can say that this device is phenomenal. As someone who owns a Steam Deck I can say that this is a much better device. Also the lights around the thumb sticks are really cool.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Gaming around your home in 2hrs.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good handheld to play game around your home. It's can play almost games at 60 fps, but weak battery. Average 2 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Rog ally

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product does the trick for portable gaming and picking up was super easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best PC Handheld

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent handheld device! Play X Box Cloud gaming on it. Non-stop gaming on Call of Duty Black Ops 6.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product it is exactly how it is described. It is an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Little bit lag at first

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have noticed while playing AAA games like cyberpunk, starfiled it lags at first 2 mins and catchs up and then runs smoothly other than that it takes some time to get used to…!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Rog Ally

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rog Ally is a portable computer for playing games. The bad part is that you need to open the console to change the memory card. If you want to upgrade. This is very archaic!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dream

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, am able to play the games I love conveniently on the go. Loads fast, no lagging, great system

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Windows in your pocket!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is incredible. Its my gaming PC but in my pocket. I think short reviews are easy to read and relate to so ill simply say this: I just took a flight 2 nights ago and i played Starfield at 45 FPS. No laptop and big fan noise, just a hand held.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty much everything I wanted in a portable PC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful clear display, and responsive controls. Works wonderfully with a variety of storefronts, I've used Steam, Epic, and GOG so far. My only complaint is short battery life, about 60-90 minutes per charge, depending on setting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was a little hesitant on getting it but its better as i thought. Runs better then my ps4 most of the time, works better with my lg monitor i have that 144hz 1ms just waiting to get a hdmi hub to he able to do duel monitor setup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Exactly what i was expecting. Only giving 4 stars because if you arent familiar with windows, it might he a headache for you to get everything set up. Other than that this thing is amazing.

    I would recommend this to a friend