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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9047 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 9,047 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, able to play games smoothly as well as emulation which is why I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty much everything I wanted in a portable PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful clear display, and responsive controls. Works wonderfully with a variety of storefronts, I've used Steam, Epic, and GOG so far. My only complaint is short battery life, about 60-90 minutes per charge, depending on setting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was a little hesitant on getting it but its better as i thought. Runs better then my ps4 most of the time, works better with my lg monitor i have that 144hz 1ms just waiting to get a hdmi hub to he able to do duel monitor setup

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its at now its a 5 star but i got it at 650. Its a solid device, havent had any issues and runs everything smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lights.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous after seeing all of the complaints about bugs, but after using it for nearly a month now, I can say that this device is phenomenal. As someone who owns a Steam Deck I can say that this is a much better device. Also the lights around the thumb sticks are really cool.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Powerful machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays most games my pc plays. Some may require tweaking the settings for smooth gameplay. Would definitely recommend buying the extreme over the regular. Will be upgrading the ssd soon because the sd card is known to be problematic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but go for the x

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for its age. Don’t purchase those one if your looking. Spend the extra money on the rog ally x. This one would be great if it was cheaper. I did have two issues with the motherboard and now it was returned for exchange but geek squad made it very easy process.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving Rog Ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device from an open box runs perfectly. I originally has the z1 model of the device and the performance from that to this is night an day.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Windows in your pocket!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is incredible. Its my gaming PC but in my pocket. I think short reviews are easy to read and relate to so ill simply say this: I just took a flight 2 nights ago and i played Starfield at 45 FPS. No laptop and big fan noise, just a hand held.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally Extreme Processor.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Specially if you can mess with the setting it'll run even better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Exactly what i was expecting. Only giving 4 stars because if you arent familiar with windows, it might he a headache for you to get everything set up. Other than that this thing is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great performance in a small enough form factor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a fantastic augment to my Xbox Game Pass ultimate subscription as well as an excellent way to start working through my Steam and Epic backlog. Perfect to sit on the couch with while my partner watches tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming console. better than playing on Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty decent system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this thing is pretty sweet ive only had a couple of hiccups that ive had to figure out but ovet all it works pretty great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gamind device. Only con for me is its short battery life

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Armando T,

      Thank you for sharing your feedback on the ROG Ally, and we apologize for the battery issue and for the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional.

      To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0510" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1043914/ Asus

  • Rated 3 out of 5 stars

    Its pretty mid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had a steam deck for a few days and comparing it to this, steam deck does everything 10 times better from the basic initial setup to the UI. The full windows experience on this thing is so mid, and controls are non responsive at times and having to jugle between Asus UI and Steam Deck UI is such a pain and performance was mid as well. For the price get a steam deck its way better and more optimize

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DizzyD,


      We do understand your disappointment with the product and the inconvenience this may have caused.


      Surely, the ROG Ally is snappy and works properly with Windows 11. In order to improve system stability and performance, please check if the device is running BIOS version 319. Also, verify if Windows and drivers are up to date.




      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fire, no longer do I have to suffer trying to game on a mac yipeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Kid on the block

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the Steam Deck OLED, this device took its place as my main handheld. Battery life is great, graphics are amazing. Just dont buy this on your wedding anniversary like I did and you'll do fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves its purpose well, Isnt overly complicated, you dont have to learn a new OS, comfortable to hold, good weight, i can keep going. Need an SD card or a SSD upgrade if you plan on making it your main system.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great portable PC option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some pc knowledge is required for optimal set up. Other than that, yhis is a great portable pc option.

    I would recommend this to a friend