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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9113 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 9,113 reviews
  • Rated 5 out of 5 stars

    Excellent gaming device. Can't go wrong with it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming device. Asus keeps updating the system and gaming interface makes it easy to modify your experience anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacation pc

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for the traveling gamer, pairs well with the rog brick doc

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome handheld

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Awesome little device. Plays everything I throw at it from indie to AAA games this things plays it all and right in ya hands on the go! Or in bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was a little hesitant on getting it but its better as i thought. Runs better then my ps4 most of the time, works better with my lg monitor i have that 144hz 1ms just waiting to get a hdmi hub to he able to do duel monitor setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rog Ally is a portable computer for playing games. The bad part is that you need to open the console to change the memory card. If you want to upgrade. This is very archaic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty much everything I wanted in a portable PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful clear display, and responsive controls. Works wonderfully with a variety of storefronts, I've used Steam, Epic, and GOG so far. My only complaint is short battery life, about 60-90 minutes per charge, depending on setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little handheld was just what I needed. no longer do I need to pack around my laptop and mouse. Only issue is I wish it wasn't full windows 11 and an os made for a handheld as windows uses a lot of resources to run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device but Windows

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, sold my Steam deck for this; only downside is the battery but that's to be expected from a device running full windows 11, I recommend using nosybloaty to remove bloatware in windows 11 to reduce idle unused applications to take memory and sometimes cpu usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays most games my pc plays. Some may require tweaking the settings for smooth gameplay. Would definitely recommend buying the extreme over the regular. Will be upgrading the ssd soon because the sd card is known to be problematic.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SD Card slot is unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats and the SD card slot stopped working, otherwise it isnt terrible and plays games well at 1080 120hz.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ChrisD,

      Thank you for your comment.

      We do understand your disappointment with the ROG Ally and the inconvenience this may have caused if you are experiencing overheating and issue with the SD card reader slot. To resolve the card reader issue, check if the memory card is working properly and the most current card reader and chipset drivers posted at:  https://rog.asus.com/us/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_download/ . If you are experiencing overheating while gaming is normal. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. You can reduce this overheating by tweaking your hardware and performance mode setting using the most current version of the Armoury Crate utility. Furthermore, update Windows, drivers and the BIOS if outdated. Additionally, if you are playing these games online, ensure this handheld device has access to an established router and internet service is working properly since this will definitely affect system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Awesome potential in a small package

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a bit to get up and running but it is very very powerful for the price. Don't want to be far from an outlet but if you think of it more as something for use around the house than on the go it fits very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! This far exceeded my expectations. Better than the rest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This beast is power hungry

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from battery life this hand held is a beast! I recommend buying a long usb-c cable so you can play plugged in. Great system but battery is too small for such a power hungry unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for my grandson and he loves it. He calls me at least 3 times of week to tell me that I am the best grandma and he loves his gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming device

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my handheld gaming that I can take anywhere and play steam games. No issues with latency or lag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only downside is the battery.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays well and satisfies my local low level gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a great device actually pretty impressive that a handheld would work so good like this !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for on the go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it, working away from home he doesnt have time to hook up his xbox and everything im his hotels so this allows us to play togethet no matter what. Only thing we dont like is how hot the charger gets even though its normal for it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An excellent device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent device, and a clear winner over the Stream Deck, but nothing comes without a little flaw. For a release device, it has far less issues than most new tech. I love this thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth getting.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Sometimes it's a bit slow even plugged in on turbo mode. But overall it's a good system. It's like a little handheld pc. Just add a manual fan curve to keep it running cooler. Worth getting.

    I would recommend this to a friend