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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9047 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 9,047 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    This beast is power hungry

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from battery life this hand held is a beast! I recommend buying a long usb-c cable so you can play plugged in. Great system but battery is too small for such a power hungry unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice handled for the price, at the time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the Ally while it was $100 off. Don't regret it at all. It's a decent little machine in it's own right, but as a streaming, and emulation unit it really thrives.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good little beast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ibought this thing to play Diablo 4 on the couch amd have loved it so far. It and similar games run great - i did have a small issue with the speakers crackling but i turned off dolby atmos and it sounded fine after that. Doesnt run super hot and network throughput is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and has easy access to xbox game pass and steam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for on the go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it, working away from home he doesnt have time to hook up his xbox and everything im his hotels so this allows us to play togethet no matter what. Only thing we dont like is how hot the charger gets even though its normal for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best Gaming PC for the price and portability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing, I even stopped playing on my main PC that has a 4090, honestly I think a power bank would be a good idea a to have too, but OMG this is so powerful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Do it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this handheld gaming PC. Was a little glitchy at first, but after a couple software updates it works flawlessly. I think Asus really nailed this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for replacing itx build or my laptop.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for when i am traveling for work. I hook it up to a dock and portable monitor. I actually got to play starfield without having to leave my itx build in a hotel room. It all fits in a case thats actually same size as my itx tower.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handheld love it use it daily and plays all my favorites. Easy to upgrade ssd highely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld gaming device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great havent came across any problems. I just cant get used to the joystick. Im a pc controller gamer and for some reason the joysticks on any handheld gamining device doesnt work good with me or I just cant get used to it. It was even easy to upgrade the storage on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for workers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for me can play my favorites games after work only have turn on and play

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Unique idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing to be able to have a small hand held computer to play games on the go only thingni wish is it you didn't have service it was easier to play some of the off lone games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Rog is not user friendly as a hand held

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the graphics were amazing and it really operates like a pc, in order to use it as a hand held, it does require a bit of tech knowledge. My son and I never had the courage to mess with the settings to map the buttons to games, and the ROG settings were not as straight forward as they seem. So when we finally tried to do it we ended up messing up a driver. Good thing we were still on time to return it. Its just wasn't for us. Maybe we will try version 2.0 when it comes out.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.

      Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.

      Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0378" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Power in your pocket.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d probably give this a 4.5. I’ve purposely avoided using an SD card, which is a problem many are having and ASUS has acknowledged. Plays most xbox games pass games, but wouldn’t load Forza5. I hear the steam version works though. Plays Diablo 4 and StreetFighter 6 well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A very good starter pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing I brought a dock with it from bestbuy and now I can play pc games. I play valorant on max settings 500+ fps,Fortnite maxed 120, and other games got around 120+

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this thing I really don’t like to game for a while sitting down and picking this up and playing it everywhere is amazing. The graphics and the gameplay is awesome too and I would recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming anywhere on the go

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, I use it everywhere I go! Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top of the line performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the performance of this portable gaming pc. It has double the processing power of a ps4 pro or Xbox series s I was able to run games like assassins creed Valhalla and kingdom hearts 3 at a good graphics setting smoothly

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great device with a terrible battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device overall, but the terrible battery life and the fact it's running a resource hungry Windows 11 is both a blessing and a curse. It's great as you can play any Windows game (just about) but also clunky and loaded with bloat, like Microsoft Office (which you'll never use, unless you plan on using this device as a PC replacement, which would not be a very good idea in my opinion). Overall, I can't recommend it as the key aspect of this device is portability and that is significantly hindered by poor battery life.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Once It’s Setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn’t its not perfect but as someone who is very familiar with pc and windows the setup process was annoying but not impossible. After that I really enjoyed using this device. If you’re new to the platform it’ll be an uphill battle but once you get there it’s so worth it.

    I would recommend this to a friend