Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9113 reviews
(9,113 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Marton
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the rog ally, fast shipping and would buy again
No, I would not recommend this to a friendRated 4 out of 5 stars
Nice handled for the price, at the time.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up the Ally while it was $100 off. Don't regret it at all. It's a decent little machine in it's own right, but as a streaming, and emulation unit it really thrives.
I would recommend this to a friendRated 5 out of 5 stars
Perfect for replacing itx build or my laptop.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this for when i am traveling for work. I hook it up to a dock and portable monitor. I actually got to play starfield without having to leave my itx build in a hotel room. It all fits in a case thats actually same size as my itx tower.
I would recommend this to a friendRated 5 out of 5 stars
Great hand held Gaming system
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great steam deck depending on if you want to be able to play steam games and games that require window with out having to use a micro sd card or install a dual boot system on the deck
I would recommend this to a friendRated 5 out of 5 stars
Open Box Rog Ally Z1 Extreme
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came like new. In the box, perfect condition. I saved a lot with the discounted price.
I would recommend this to a friendRated 4 out of 5 stars
Unique idea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing to be able to have a small hand held computer to play games on the go only thingni wish is it you didn't have service it was easier to play some of the off lone games
I would recommend this to a friendRated 5 out of 5 stars
Great device, should be better with updates.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 512 steam deck and love the performance. I have had other windows handhelds in the past, and the fluidity of the this one is miles ahead. I can now play my ubisoft games and download game pass games.
I would recommend this to a friendRated 4 out of 5 stars
Good for mobile
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely has the power to play most of your games mobile. The constant updates and small bugs may turn some away from ease if use. If you are wanting a console type of experience, look elsewhere.
No, I would not recommend this to a friendRated 4 out of 5 stars
Impressive, but expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite the bugginess of the software switching between modes when the gamepad is set in automatic mode, its immensely impressive for a handheld but the price does not make it a steal.
I would recommend this to a friendRated 4 out of 5 stars
Great value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a handheld that is not a steamdeck, this is hard to beat for the price
I would recommend this to a friendRated 4 out of 5 stars
Great device, with software flaws
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Device, much better than the Steam Deck in my opinion. only thing holding it back from 5 stars is Asus's lack of support so far, We've only seen one bios update and it actually made performance worse.
I would recommend this to a friendRated 5 out of 5 stars
Great performance in a small enough form factor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a fantastic augment to my Xbox Game Pass ultimate subscription as well as an excellent way to start working through my Steam and Epic backlog. Perfect to sit on the couch with while my partner watches tv.
I would recommend this to a friendRated 5 out of 5 stars
Fun handheld, not for the weak
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a pc that’s able to be used in handheld mode. It not a plug and play and you do have to adjust settings but when you get the hang of it, it truly is fun. Battery life is expected to be short, like a laptop or anything else. It’s fun and worth if you’re on the go
I would recommend this to a friendRated 3 out of 5 stars
Great device with a terrible battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great device overall, but the terrible battery life and the fact it's running a resource hungry Windows 11 is both a blessing and a curse. It's great as you can play any Windows game (just about) but also clunky and loaded with bloat, like Microsoft Office (which you'll never use, unless you plan on using this device as a PC replacement, which would not be a very good idea in my opinion). Overall, I can't recommend it as the key aspect of this device is portability and that is significantly hindered by poor battery life.
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome Device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing took portable gaming to a new level, it isnt for nontechnical people lots of tweaking is involved but its amazing !!!! havent stopped using since i bought it over a month ago, im looking forward to the future of these little guys
I would recommend this to a friendRated 4 out of 5 stars
Great for Tech Savvy Individuals
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this device has a lot of potential if the user experience is improved by the windows 11 handheld OS roll out. I enjoy playing xbox cloud games on this device and look forward to using it on vacation.
I would recommend this to a friendRated 5 out of 5 stars
Top of the line performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was impressed with the performance of this portable gaming pc. It has double the processing power of a ps4 pro or Xbox series s I was able to run games like assassins creed Valhalla and kingdom hearts 3 at a good graphics setting smoothly
I would recommend this to a friendRated 2 out of 5 stars
I can't trust ASUS. Look to other manufacturers
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While my ROG Ally is generally ok, if undersized for elder eyes, the SD card slot is compromised by its placement adjacent to the heatsink (engineers didn’t pay attention in Electrical Engineering 101). Under heavy using (gaming, the primary purpose of this product), the data on the SD card will become corrupt due to heat, possibly beyond repair. While their does appear to be a soft recall, apparently, ASUS support and warranty repair is a consumer hostile experience in which ASUS will actively attempt to defraud or misdirect the consumer rather than resolve their actual issue. Please see GamersNexus and Louis Rossman on YouTube regarding their experience. As such, I won't bother using ASUS repair services, will accept the product as is, and will never purchase ASUS product again. When the joystick fails, i will replace that myself with Hall effect joysticks. Regarding the SD slot, to augment capacity, I simply replaced the NVMe SSD with a larger capacity model. I'd recommend the Steam Deck for a straightforward, console-like experience. For a more involved, enthusiast experience, i might suggest the Lenovo Legion Go or its successor (the controllers/grips need a redesign). I got lucky with my ASUS motherboard but won’t buy ASUS products again.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joebob,
Please accept our sincere apologies for the problems you've encountered with the ROG Ally and our support team, as well as the inconvenience. This is not the quality of products or services we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. It is greatly appreciated that you have provided us with your feedback, which will be passed to our Product Team for review.
Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. Please send us an email at customerloyalty@asus.com and include the case number "N2306018122-0252" as a reference so that we can further investigate the issues you're experiencing. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Cool and quiet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ally has become my main gaming device. The fans run very quietly and the device is always cool to the touch. The screen is beautiful. As far as handhelds go, Armory Crate has made Windows navigation about as good as its going to get without a touchpad and keyboard.
I would recommend this to a friendRated 5 out of 5 stars
Handheld of the decade!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally a handheld that allows you to play virtually anything! Full windows 11 allows you to play games like call of duty, halo, forza, if you csn play it on a PC you can play on this! Totaly worth every cent!
I would recommend this to a friend


















