Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
An excellent device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent device, and a clear winner over the Stream Deck, but nothing comes without a little flaw. For a release device, it has far less issues than most new tech. I love this thing.
I would recommend this to a friend - Pros mentioned:Portability
Awesome Device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing took portable gaming to a new level, it isnt for nontechnical people lots of tweaking is involved but its amazing !!!! havent stopped using since i bought it over a month ago, im looking forward to the future of these little guys
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect handheld system!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. I am able to play pc games through steam/epic/origin/etc and I am also able to play Xbox through Xbox game pass and PlayStation through cloud play. This handheld handles it all!
I would recommend this to a friend - Pros mentioned:Overall performance
Great addition to my handheld gaming systems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great purchase if you can afford it. Fun times and does the job its meant to :).
I would recommend this to a friend - Cons mentioned:Battery life
Great device but Windows
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, sold my Steam deck for this; only downside is the battery but that's to be expected from a device running full windows 11, I recommend using nosybloaty to remove bloatware in windows 11 to reduce idle unused applications to take memory and sometimes cpu usage.
I would recommend this to a friend - Pros mentioned:Overall performance
Ally and steam deck are tied for best handhelds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. Perfect performance. I love the armoire crate software, I can’t wait to see them improve even further on that. I love using this as my main PC. I had a sad card issue, and Asus fixed it for FREE and now my SD card works perfectly.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome potential in a small package
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a bit to get up and running but it is very very powerful for the price. Don't want to be far from an outlet but if you think of it more as something for use around the house than on the go it fits very well
I would recommend this to a friend - Pros mentioned:Overall performance
Great handheld device for gaming on the go.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This handheld is excellent. I can play all my retro games and it even handles many of my newer ones, no problem. The screen is crisp and clear, and the VRR feature ensures a smooth experience while gaming. 10/10, would recomend.
I would recommend this to a friend - Pros mentioned:Portability
Rog Ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld for the price. Impressive little unit
I would recommend this to a friend - Pros mentioned:Overall performance
Great but needs work!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for what it is, definitely tweaks and bugs that can be worked out. Could never get my bios to update correctly through MyAsus app.
I would recommend this to a friend - Pros mentioned:Screen quality
totally recommend for gamers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my boyfriend is a gaming nerd and a collector. he wanted one so i got him one for our one year anniversary :) he loves it!! says the screen is nice and big. the fans are good. and the led lights are cool
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome handheld pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who has been playing on consoles for a very long time, this was a great step into pc gaming. I got an open box-excellent and there have been no issues with it in case anyone was wondering. Worth the savings.
I would recommend this to a friend - Pros mentioned:Portability
Great handheld console
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great console. GREAT for road trips or flying. No longer be extremely bored over long layovers.
I would recommend this to a friend - Cons mentioned:Battery life
Not for everyone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because it was displayed as the bigger one (more battery and better processor) but got the older one. Then cashier signed me up for a credit card and explained it to me it was like klarna ( or one of the others) got it home was excited to play it (on the go) and found out you have about a hour of gameplay and it’s basically dead… only way to play it is to be plugged in all the time and with the cord it comes with not any other because it’s too slow of a charger. Returned it before 7 days was stuck with credit card.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jordan M,
We sincerely apologize for the issues you've faced with the ROG Ally and for the inconvenience this may have caused you. What you've experienced was not intentional or representative of our brand. Having returned the Ally, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018122-0298" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Game compatibility
Good for mobile
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely has the power to play most of your games mobile. The constant updates and small bugs may turn some away from ease if use. If you are wanting a console type of experience, look elsewhere.
No, I would not recommend this to a friend - Cons mentioned:Battery life, Sd card reader
Another half baked windows handheld.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yet another half-baked windows handheld from a company notorious for dropping support at a drop of a hat. The SD card slot is still broken, the analog sticks still don't feel great the battery life outside of cloud gaming or playing old roms or very light indie games is non-existent if you wanted this to be your handheld gamepass machine be prepared to play plugged in like you did with the Game Gear back in the 90s.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the ROG Ally and the inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
Allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to investigate further the problem or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018122-0182" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1051166
- Pros mentioned:Overall performance
Worth getting.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Sometimes it's a bit slow even plugged in on turbo mode. But overall it's a good system. It's like a little handheld pc. Just add a manual fan curve to keep it running cooler. Worth getting.
I would recommend this to a friend - Pros mentioned:Overall performance
Great gift!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is awesome, runs very smoothly, perfect performance. A great gift for a special person.
I would recommend this to a friend Great Value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Love the design and have been able to play my Steam backlog in bed :)
I would recommend this to a friend- Pros mentioned:Overall performance
Huge value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arguably the best value handheld on the market for price and performance.
I would recommend this to a friend