Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9113 reviews
(9,113 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Asus ally review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item from asus is awesome only gripe is the vents need to be moved in a bit, the heat from said vent burns my finger tip, other than that this item is a steam deck replacer with fun window i love it
I would recommend this to a friendRated 4 out of 5 stars
Fun device for those that know how to manage a PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It isn’t for everyone, but this handheld pc will surprise you. I recommend this to anyone that is already familiar with PC gaming or anyone that wants to tinker with a computer. If you have games on Xbox, steam, or any other platform this will play all your games. It’s quirky because it’s a windows computer. But hopefully Microsoft embraces this crowd and makes a gaming mode that allows for use of the controls in windows. Once you’re in a game you have controller access, and works as designed. Since AAA games are so large I would also recommend a large microSD card or even an external drive if you have a large library you want to play. 512gb is pretty large, but some games can be 100-200 gb.
I would recommend this to a friendRated 5 out of 5 stars
Ally and steam deck are tied for best handhelds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. Perfect performance. I love the armoire crate software, I can’t wait to see them improve even further on that. I love using this as my main PC. I had a sad card issue, and Asus fixed it for FREE and now my SD card works perfectly.
I would recommend this to a friendRated 4 out of 5 stars
Asus ROG Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with the performance in modern titles. No issues as of yet.
I would recommend this to a friendRated 4 out of 5 stars
ROG Ally Extreme
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.portable & easy to use. be careful and make sure games are compatible before buying any game.
I would recommend this to a friendRated 4 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this handheld machine. Fully functional handheld pc , just wish the battery lasted a bit longer when playing more power intensive games.
I would recommend this to a friendRated 5 out of 5 stars
Must buy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serves its purpose well, Isnt overly complicated, you dont have to learn a new OS, comfortable to hold, good weight, i can keep going. Need an SD card or a SSD upgrade if you plan on making it your main system.
I would recommend this to a friendRated 4 out of 5 stars
Great but that micro ad issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i loved the ally and it worked awesome for what i was using it for but then my Samsung PRO micro sd stopped working and i wasnt even using it for games, i will just get another when ASUS fixes that issue
I would recommend this to a friendRated 4 out of 5 stars
Great, windows needs work.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very good, Windows is really the thing holding it back. ChimeraOS is making great strides on getting linux to work on it. On normal windows desktops, i would remove armory crate immediately. But here it's basically required for this device and it's genuinely useful for the Ally. Wifi's a bit slow. Good chance it's a weird windows thing. Running speedtests from my phone and the Ally, my phone (pixel6) is 200+mbps faster. Same AP, same distance. Hopefully that's something that will improve. If you do buy it, be prepared to update, update, update. Set aside some time. When you think you're done with all the windows and armory crate updates, open the start menu search MyAsus and update again.
I would recommend this to a friendRated 5 out of 5 stars
Oswaldo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot I can do what I want with that and the best thing is that I can take it anywhere I recommend it in case what they want is to use a computer while you are in bed or for trips
I would recommend this to a friendRated 5 out of 5 stars
Great handheld device for gaming on the go.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This handheld is excellent. I can play all my retro games and it even handles many of my newer ones, no problem. The screen is crisp and clear, and the VRR feature ensures a smooth experience while gaming. 10/10, would recomend.
I would recommend this to a friendRated 5 out of 5 stars
New Kid on the block
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from the Steam Deck OLED, this device took its place as my main handheld. Battery life is great, graphics are amazing. Just dont buy this on your wedding anniversary like I did and you'll do fine.
I would recommend this to a friendRated 4 out of 5 stars
Asus Rog 10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really fun to play on don't often get to use my pc so this comes in handy on work trips battery life was better than i expected as well
I would recommend this to a friendRated 3 out of 5 stars
Rog is not user friendly as a hand held
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the graphics were amazing and it really operates like a pc, in order to use it as a hand held, it does require a bit of tech knowledge. My son and I never had the courage to mess with the settings to map the buttons to games, and the ROG settings were not as straight forward as they seem. So when we finally tried to do it we ended up messing up a driver. Good thing we were still on time to return it. Its just wasn't for us. Maybe we will try version 2.0 when it comes out.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0378" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 2 out of 5 stars
Another half baked windows handheld.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yet another half-baked windows handheld from a company notorious for dropping support at a drop of a hat. The SD card slot is still broken, the analog sticks still don't feel great the battery life outside of cloud gaming or playing old roms or very light indie games is non-existent if you wanted this to be your handheld gamepass machine be prepared to play plugged in like you did with the Game Gear back in the 90s.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the ROG Ally and the inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
Allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to investigate further the problem or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018122-0182" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1051166
Rated 4 out of 5 stars
Do it!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this handheld gaming PC. Was a little glitchy at first, but after a couple software updates it works flawlessly. I think Asus really nailed this one!
I would recommend this to a friendRated 5 out of 5 stars
Beast
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It reminds me of PSP. It works smooth and amazing experience playing game. No lags in any task
I would recommend this to a friendRated 4 out of 5 stars
Great hardware, software needs some work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally has a lot of potential. At the time of this review, Asus has some software bugs to iron out. It still works well though. If you’re looking for a powerful windows based handheld, this is it.
I would recommend this to a friendRated 5 out of 5 stars
Gaming / pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend loves his he takes it every where we go .
I would recommend this to a friendRated 5 out of 5 stars
Handy and Fun
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very handy little device. Easy to take my games with me and do some light work. Feels good in my hands. Charges fast and battery lasts a good amount of time.
I would recommend this to a friend


















