Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
Fun device for those that know how to manage a PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It isn’t for everyone, but this handheld pc will surprise you. I recommend this to anyone that is already familiar with PC gaming or anyone that wants to tinker with a computer. If you have games on Xbox, steam, or any other platform this will play all your games. It’s quirky because it’s a windows computer. But hopefully Microsoft embraces this crowd and makes a gaming mode that allows for use of the controls in windows. Once you’re in a game you have controller access, and works as designed. Since AAA games are so large I would also recommend a large microSD card or even an external drive if you have a large library you want to play. 512gb is pretty large, but some games can be 100-200 gb.
I would recommend this to a friend- Pros mentioned:Overall performance
Rog Ally Extreme Processor.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Specially if you can mess with the setting it'll run even better.
I would recommend this to a friend - Pros mentioned:Overall performance
Handheld of the decade!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally a handheld that allows you to play virtually anything! Full windows 11 allows you to play games like call of duty, halo, forza, if you csn play it on a PC you can play on this! Totaly worth every cent!
I would recommend this to a friend - Cons mentioned:Battery life
Decent Enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful handheld, but I would rather just play on a monitor because of the screen size. Also, the battery life is not very good. Useful for gaming on the go.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dexter G,
Thank you for sharing your comments regarding the ROG Ally. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0586" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
Rog ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this gaming device, so easy to use. And my son loves playing on it as well!
I would recommend this to a friend- Cons mentioned:Sd card reader
Great but that micro ad issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i loved the ally and it worked awesome for what i was using it for but then my Samsung PRO micro sd stopped working and i wasnt even using it for games, i will just get another when ASUS fixes that issue
I would recommend this to a friend - Pros mentioned:Overall performance
Must buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing handheld love it use it daily and plays all my favorites. Easy to upgrade ssd highely recommend
I would recommend this to a friend Great, windows needs work.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very good, Windows is really the thing holding it back. ChimeraOS is making great strides on getting linux to work on it. On normal windows desktops, i would remove armory crate immediately. But here it's basically required for this device and it's genuinely useful for the Ally. Wifi's a bit slow. Good chance it's a weird windows thing. Running speedtests from my phone and the Ally, my phone (pixel6) is 200+mbps faster. Same AP, same distance. Hopefully that's something that will improve. If you do buy it, be prepared to update, update, update. Set aside some time. When you think you're done with all the windows and armory crate updates, open the start menu search MyAsus and update again.
I would recommend this to a friend- Pros mentioned:Screen qualityCons mentioned:Battery life
Sad purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great graphics, subpar everything else. The thumbsticks feel awful, they are loose and just feel uncomfortable to navigate with. The battery life is atrocious. It’s actually shocking how they thought it would be ok. I owned the device for about a week before I decided I need to return this thing. I wish it was better but it wasn’t.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the ROG Ally and the inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Your feedback will be forwarded to our Product team for review in order to enhance the product line.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018122-0170" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Game compatibility
One satisfied customer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was on the fence for so long. Trying out the non extreme version and even the steam deck. I’m so happy I went this route. Every game I’ve played so far performs amazing. Can’t recommend enough.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog Ally
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a really good machine I use it I finished Mortal Kombat 1 the whole story on it and it played great flawlessly 1080p I had it plugged into my TV I think worthwhile this is a good purchase definitely you will enjoy this product
I would recommend this to a friend - Cons mentioned:Storage capacity
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy, quick and easy to setup. Only downside is that your going to need to upgrade the hard drive for more room. Though that's easy as well
I would recommend this to a friend ROG ALLY IS GREAT
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG ALLY is my personal favorite handheld it runs super smooth as well as feeling great in your hands. It can run windows 11 which is ok in a sense personally buy a laptop if you are looking to use this as a computer. ROG ALLY has a deep price of around 600$ now in store which is better than paying 800$ on Amazon so recommend buying from Best Buy especially if you are a member. The steam deck is awesome as well for running games but in my experience the ROG ALLY just seems more smooth and versatile. 1 more thing if you get the ROG ALLY make sure to purchase the Z1 xtreme version more storage as well as better software don’t be fooled by the normal and z1 xtreme the Z1 is better.
I would recommend this to a friend- Pros mentioned:Overall performance
PC gamers are the worst reviewers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy this product. Its an amazing device especially on sale. A lot of these reviewers claim they love the device but yet give it 4 stars. This is a 5 star device for most people and a great way to get into pc gaming.
I would recommend this to a friend - Pros mentioned:Overall performance
Its pretty good but theres many options.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theres many options for handhelds, for performance this is definitely the perfect device. But I’d always try and research on what you really want.
I would recommend this to a friend - Cons mentioned:Battery life
Handheld Gaming PC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, but it needs some work. The functionality isn't quite as simple as the steam deck but the power and speed are incredible. Batttery draining too quick is the only real concern I have.
I would recommend this to a friend - Cons mentioned:Storage capacity
Its a neat little windows device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can play steam games, xbox remote play, xbox cloud gaming, Windows PC games, Epic Store games, GoG games, Playstation cloud gaming for pc, and alot more. Bad thing is storage space.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming console. better than playing on Xbox
I would recommend this to a friend - Pros mentioned:Overall performance
Great hardware, software needs some work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally has a lot of potential. At the time of this review, Asus has some software bugs to iron out. It still works well though. If you’re looking for a powerful windows based handheld, this is it.
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect for workers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome for me can play my favorites games after work only have turn on and play
I would recommend this to a friend