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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9048 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 9,048 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Huge value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arguably the best value handheld on the market for price and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top Tier Portable Gaming Device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. Granted it can’t play super new AAA titles in max graphics but gets the job done when on the road. It’s windows based so any game from any launcher will run from this without any additional modification.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, runs AAA games snd performs great with emulators!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device, should be better with updates.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 512 steam deck and love the performance. I have had other windows handhelds in the past, and the fluidity of the this one is miles ahead. I can now play my ubisoft games and download game pass games.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fun handheld, not for the weak

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pc that’s able to be used in handheld mode. It not a plug and play and you do have to adjust settings but when you get the hang of it, it truly is fun. Battery life is expected to be short, like a laptop or anything else. It’s fun and worth if you’re on the go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great device, with software flaws

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device, much better than the Steam Deck in my opinion. only thing holding it back from 5 stars is Asus's lack of support so far, We've only seen one bios update and it actually made performance worse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good to Pair up with Game Pass

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always enjoy ASUS products this little thing has made my free time at work more enjoyable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ever since I got it I haven't put it down.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    It was ok, but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls were not comfortable in my hands. Software was buggy and hard to navigate. Great screen and seemed very fast. In the end I returned it to the store.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Chris,

      It is really unfortunate to hear about your disappointment with the ROG Ally. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. Please accept our humble apologies for the inconvenience caused. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand that you have returned the unit, but we will forward your feedback to our Product team for review. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0115" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    One satisfied customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence for so long. Trying out the non extreme version and even the steam deck. I’m so happy I went this route. Every game I’ve played so far performs amazing. Can’t recommend enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product this is the second one I’ve bought. One for me and one for the wife!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG ALLY IS GREAT

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG ALLY is my personal favorite handheld it runs super smooth as well as feeling great in your hands. It can run windows 11 which is ok in a sense personally buy a laptop if you are looking to use this as a computer. ROG ALLY has a deep price of around 600$ now in store which is better than paying 800$ on Amazon so recommend buying from Best Buy especially if you are a member. The steam deck is awesome as well for running games but in my experience the ROG ALLY just seems more smooth and versatile. 1 more thing if you get the ROG ALLY make sure to purchase the Z1 xtreme version more storage as well as better software don’t be fooled by the normal and z1 xtreme the Z1 is better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for Tech Savvy Individuals

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this device has a lot of potential if the user experience is improved by the windows 11 handheld OS roll out. I enjoy playing xbox cloud games on this device and look forward to using it on vacation.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, quick and easy to setup. Only downside is that your going to need to upgrade the hard drive for more room. Though that's easy as well

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Asus ally review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item from asus is awesome only gripe is the vents need to be moved in a bit, the heat from said vent burns my finger tip, other than that this item is a steam deck replacer with fun window i love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun device for those that know how to manage a PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn’t for everyone, but this handheld pc will surprise you. I recommend this to anyone that is already familiar with PC gaming or anyone that wants to tinker with a computer. If you have games on Xbox, steam, or any other platform this will play all your games. It’s quirky because it’s a windows computer. But hopefully Microsoft embraces this crowd and makes a gaming mode that allows for use of the controls in windows. Once you’re in a game you have controller access, and works as designed. Since AAA games are so large I would also recommend a large microSD card or even an external drive if you have a large library you want to play. 512gb is pretty large, but some games can be 100-200 gb.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld ive had so far, really enjoy playing the new black ops 6 with the free month of xbox cloud gaming

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Cool and quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally has become my main gaming device. The fans run very quietly and the device is always cool to the touch. The screen is beautiful. As far as handhelds go, Armory Crate has made Windows navigation about as good as its going to get without a touchpad and keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handheld of the decade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a handheld that allows you to play virtually anything! Full windows 11 allows you to play games like call of duty, halo, forza, if you csn play it on a PC you can play on this! Totaly worth every cent!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Its pretty good but theres many options.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres many options for handhelds, for performance this is definitely the perfect device. But I’d always try and research on what you really want.

    I would recommend this to a friend