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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9048 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 9,048 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Powerful and great with some caveats.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A powerful handheld computer with a fanstastic display. Unfortunately, the battery was abysmally bad and my second unit has a bad joystic.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Rlmendez20,
      We certainly understand your disappointment with the product , We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [ N2306018106-0184] for us to better assist you. Thank you for choosing ASUS!


      Best Regards,
      Schottky,
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Rog ally

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful handheld but the batterylife is very poor

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ROG Ally Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is amazing, before this I was having to lug my heavy laptop all over the place to play my PC games. I love that I can just throw this in my bag, it’s so lightweight and easy to take anywhere. Controls are nice and ergonomically accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for handheld gaming, graphics are good for most games. When hooking the device up to an ultra wide monitor, got more issues. 1080p monitor should work great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its awesomeness in a small package

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The asus rog ally is a powerful computer capable of playing triple a games easily and thats just putting it mildly. If you want a machine that games well go for the ally you wont be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    My experience

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device handles a lot of games well cyberpunk Star Wars Jedi survivor even dead island 2

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    It’s ok. Very portable for a gaming pc.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it for being portable gaming pc. Can play all pc games and install programs. The downside is that you must manually adjust certain game to be playable on its built in controllers.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a while to get set up due to updates but after getting used to it, it’s been great. Was gonna rate 4 stars but I knocked a star down due to the current issue with SD cards I hear about.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Wallets will cry because this is a must buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first handheld pc. I just have to say yes. This is sweet love the rgb lighting on joy sticks. There are a few bugs to get worked out still. Remember this is brand new and will take some time to mature. If you have the money i recommend this whole heartedly.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it frequently and holds up, gets a little too warm at times

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Less streamline, more flexible.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it may not be as user friendly and streamlined as traditional handhelds like the switch or new handhelds like the steamdeck; the additional power and flexibilty of Windows more than makes up for it. Plays most games very well and is an emulation machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little more time to fix the bugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fare Have asus gaming and Msi gaming computers a steamdeck along with the Switch. I can when the games and controls work. it's nice. Not everything available on Steam or Xbox live work without issues. Overall, I am glad this exists, but it needs more time to configure the games and a bit more tech-savvy consumers. Steam deck is much easier for finding compatibility in games. This is more trial and error. I have yet to configure these controls to work in some fps games. It's too early for me to rate this as a solid gaming handheld.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Portable Gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this device for a couple months now and it helps so much with being able to game while wither on the go or just in a different place. Set up was a breeze and i was able to start playing quickly. I highly recommend this device!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a awesome purchase we enjoy playing games and surfing the web.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ally Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally is comfortable for extended gaming sessions, and it is easy to install games and sync with steam. However, the battery life is insufficient for time frames greater than 1.5 hours of use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console keep me occupied from boringness worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a 4/5 I love like a 5/5, some games have issues running due to screen size and transferring files, but overall this is a portable Xbox pc game pass machine and that’s exactly what I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent handheld. Slightly edges out the steamDeck imo all things considered (def better than msi claw). With news of Rog Ally 2, things are looking up in the handheld market. Well played Asus

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    For the price it worked well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, only downside was the X released 2 weeks after so I immediately returned it for the X

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not for beginers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a device for begginers and is not anywhere near as handy or accessible as a switch, but it is an absolute power house when it comes to performance once you give it a chance.

    I would recommend this to a friend