Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9048 reviews
(9,048 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
High Performance. Best handheld on the market.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm extremely impressed with the overall performance. More importantly, there are plenty of recourses online to tune the ROG Ally to get optimal performance for your games. For example, I'm able to get 60 FPS with Cyberpunk 2077.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Rog
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super convenient lots of hrs of fun been having a great time with it
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
My Precious
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 4090 i9 13th gen desktop and this little machine still blows my mind. Yeah you aren’t getting 120 fps in starfield….but you’ll get 50-70, and other 3A games you’ll get similar. Makes the steam deck look like a leap frog
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love this!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely adore this! I have one, I bought one for my daughter for her birthday and one for my husband for his birthday. You can do everything with this little handheld device that you can do with a desktop or laptop.
I would recommend this to a friend Rated 5 out of 5 stars
Great gift for a gamer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband just got into PC gaming, and he got this as a wedding present. He has not left the game alone for lomger than a few hours since we got it not including sleep.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Rog Ally
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system love the Rog Ally it became my main console for gaming and good customer service and communication and understanding for buying this from Best Buy
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Does well enough
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a few problems with it continuously turning off at first but my husband was able to fix it. Otherwise it runs well
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
A gift for my son
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his new device.. It was really worth it
I would recommend this to a friend Rated 5 out of 5 stars
Cant stop playing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sleek design and playing games on this console. Graphics are great
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great Device if you're Willing To Put In The Work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing! Takes some time to change some settings and learning how to use it, but it's amazing once you get the hang of it
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great little machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off it's not as user friendly as a Steam Deck. But the trade off is it's more powerful and access to your windows games on Game Pass or any other non Steam service. I love mine. It won't replace my gaming rig but it's perfect for on the go.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
my experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought 1 month ago, at first it was crap. but with recent updates my rog ally has become everything i ever wanted from a handheld console.
I would recommend this to a friend - Cons mentioned:Sd card reader
Rated 3 out of 5 stars
Great Performance, significant issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being aware of the SD Card issue I was cautious with the fan curves and keeping an eye on temperatures. I played in the high 60s low 70s deg with aggressive fan curves. Still it cooked my SD card. Granted I can just upgrade the NVME, ignore the sd card port and move on. Acceptable if this was some cheap device, which is not. Is a pricey handheld with significant flaws and to my knowledge this has not been officially resolved. Unfortunate as I truly enjoy using the Ally.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the SD Card reader issues you've faced with the ROG Ally and the inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0294" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1051166
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great device. Almost perfect.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing. It does everything so well for a handheld. Windows just needs a mode to make it easier to select things. Using the joystick for a mouse works but can be tricky sometimes.
I would recommend this to a friend Rated 4 out of 5 stars
Good handheld
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice handheld but screen too small would prefer something with a bigger screen.
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 5 out of 5 stars
Amazing handheld.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its got a 1080p VRR screen and it has the Z1 Extreme APU. It does whatever you want, you want AAA games? Change it to 720p or use the 900p mod thats looks just like 1080p but can run games faster. Ive had it since release and i love it.
I would recommend this to a friend - Pros mentioned:Game compatibility
Rated 5 out of 5 stars
Handheld monster
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After trying both the steamdeck and Lenovo Go i really enjoyed this Rog Ally it was nice in my hands and it plays most of my games well. I would suggest getting this 100%
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Versatile Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great power in a small package. I’ve been playing Starfield on it with no issues. Connects easily with Bluetooth to Apple AirPods. Im thinking about using it for Rosetta Stone when traveling. It is a PC after all.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
So happy to have this device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, great for playing games on the go . I would Highly recommend if you’re slightly computer savvy . If you want something you can plug in and go without any computer knowledge . This is not it .
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Handheld
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs any games I want from my PC with ease at 60 fps or higher
I would recommend this to a friend


















