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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9048 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 9,048 reviews
  • Rated 4 out of 5 stars

    True Handheld CPU

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for my father, and he loves it. It was his Christmas/Birthday gift as a replacement for his Desktop and he truly is getting the best of handheld gaming and computer use at the touch of his finger tips. The design of this handheld is truly a natural fit your hand. Its is a comfortable length and size that you aren't needing to stretch your fingers and hands to reach the controls. Its a comfortable fit in a large mans hands and in mine as a small handed woman. There a few issues but overtime with software updates it will run with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AAA games in a true quality handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A handheld gaming pc in the palm of your hands! The fact that I can play AAA titles like The last of us and Death Stranding is on this device is amazing. A few minor adjustments with the bloatware that comes with Windows 11 and it was good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Killed my microSD card

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But still is amazing. The screen is soooo nice with variable refresh rate. Even though it killed my SD card, i still love it. It isnt for everyone, still needs some tinkering.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extremely good computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best purchases I've made in years. Not a single regret. Extremely powerful when docked. Battery can be extended through software tweaks which are super easy with the armory crate app.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good handheld pc.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld. Battery life could be better, but it's very responsive and the touch screen is great. Would be 5 out of 5 if battery lasted longer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game concle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love his game he won’t put it down , that all he play with

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pretty cool

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty cool. Just the I am able to use other game clients then steam is a plus. The battery life is kinda on a flip side but it works for me since I really since I have short time to play which it will last me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Watch out Steam Deck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought both the Steam Deck and ASUS ROG Ally. I've very impressed by how well the ASUS runs, I'm able to play triple A games such as Gears of War and Halo without any problems. The possibilities are endless for emulation as well.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    BEST BUY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly...its better than i gave it any credit! Feels like a sturdier switch and plays games relatively well! Id say if youre really serious about one get this one highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Worth the money. Compact and easy to bring.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Handheld, Console Ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Handheld is great. It has it's little issues But they're easy fixes if you know how to use computers. I was going to buy a PS5 but I bought this instead. I would definitely tell everyone to buy it. I play everything from Retro games to Current.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    I wanted to love this…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product in hopes of playing diablo 4 and a few other games that weren’t graphics intensive. But it wasnt as consistent as i would like it to be. The size, screen, controls were top-notch, but windows 11 isnt meant for mobile devices. The ryzen z1 extreme has some potential to be good, just isnt as good as it should be in this product. Not to mention i cant use micro sd cards for the fear of them being burntout. I will be returning and waiting for the legion product to come out in the future.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tone,

      I'm sorry to hear that you are experiencing issues. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit , but I will forward your feedback to the Product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com Please refer to this case number (N2306018106-0180) for us to better assist you. Thank you for choosing ASUS.

      Best regards,
      Schottky
      ASUS Customer Loyalty – US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good device since it provides the best performance for a handheld device while also being whisper quiet. Even on some AAA games I’m able to get 60fps on low settings and not to mention this device make emulation an amazing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome device!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Best buy is such an amazing place to fet the latest technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go for the extreme. Graphics are amazing did such a little device. Gonna uohrade the storage later but man this is literally a gaming PC, as a handheld.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the form factor and as a firt time handheld owner i cant ask for anything better. Yes it does have some minor flaws ( 5/26 model ) but nothing that stop me from having fun with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    4 stars

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a ps4 handheld. Hard to play really big games but overall works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device. I had the Ally Z1 that I got used and really enjoyed but the USB port got damaged and no warranty on used eBay devices. Found the Z1E on sale and couldn't pass it up. Can't wait for a real Ally Z2E system to be released that can run high end games even more smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice portable gaming console.I definitely recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better then my desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This rog ally is the best device i have purchased in years closely followed even by my desktop is super beefy! I love this thing super versatile! Super gorgeous graphcis and does everything youd ever want/need it too

    I would recommend this to a friend