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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9049 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 9,049 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better then my desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This rog ally is the best device i have purchased in years closely followed even by my desktop is super beefy! I love this thing super versatile! Super gorgeous graphcis and does everything youd ever want/need it too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally Extreme

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent on-the-go gaming. This is a fantastic platform for those who want the full windows gaming experience.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Didn't care for it, waiting for something better.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in the market for a handheld PC, I'd hold on a little longer. Installing/managing software here is a pain, performance takes a ton of tweaking for every game, and battery life is embarrassing. I could see certain use-cases for a device like this in its current state, but I think your money is best saved for a more streamlined device that will likely see the light of day sometime soon. Perhaps the SteamDeck 2 whenever that lands.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Brian R,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.

      Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0371" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Versatile product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to take around and pull out if I want to game or connect to my desktop dock for work.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for over a week and have lived every min with it. Took a little bit to get started and games loaded but the ROG Ally is the perfect portable gaming system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome potential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the potential for this type of device is great. The unit I purchased had a bad die or some sort of hardware issue that caused persistent crashing. The recent update dropped performance by almost 30% if I remember correctly - which is still better than the Steam Deck. When it did work, it was great: had great visuals and audio, fit my hands well, and delivered an overall pleasant experience. All in all, I would say that you should definitely buy this if you've got the cash for it, just don't expect it to be as easy to navigate or as comfortable as your PC. If you're on the fence about it, maybe wait until the next generation.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Wish it had bigger storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming handheld/pc. Everything is ok except for the SSD, if you like installing frw games this is a dissappointment. Other than this its ok.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect PC companion

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect on the go companion, I use it to stream from my desktop at home and on the go for indie games and most triple A titles on lower settings. Even playing helldivers on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    After 24 hours of play I can say

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing. The negative reviews most likely lead to software updates which are a lot when you first set it up but after that its a breeze. High fps on Spiderman and Street fighter 6. Roms from super nintendo and sega run perfectly. A must have.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this handheld pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery could be better, but with the correct tweaking this handheld is a beast, while keeping the thermals great and the battery lasting between 1:30-2:30

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    So nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my steam deck, windows is not as bad as they say works pretty smooth & very easy to use. This console feels quality built.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than the steam deck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best current mobile device for gaming. Plays current releases flawlessly. Graphics are great, controls are good. Battery life is very good for the performance you get.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best portable computer ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it since the day I bought it and all I say is that this device is incredible. It's literally a pc in portable for. I would have liked that had more ram or another option to increase the ram but overall, it's very well worth getting one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld I ever had. Graphics are great. Fans are noticeable when its running warm but I run on turbo speed.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hardware but the software experience is still lacking compared the Steam Deck. Once you iron things it out it plays anything you want well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rogui

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great with games AAA, I definitely recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The best portable gaming laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not just a gmaing handheld but gaming pc and could preform tasks on the go thqt u would need a full blown laptop for .. hook it up to a monitor or just a docking station with prepherials and u r set

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Watch out for the sd card not reading

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily mine was in the return window when the sd card reader went bad. You may want to get the extra warranty. Otherwise a beautiful system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial set up is very annoying. After that I love it. Lot of Windows updates and Windows Bloatware. Clean it up and disable VMP & Memory Integrity. That will help Performance. I like this way more than the SteamDeck which was very good.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great gaming on the go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming on the go. Battery is short lived, but a portable battery bank fixes this easily. I love playing my game pass games in the go. Make sure to set custom fan curves to keep it cool. The flexibility with this machine is nifty.

    I would recommend this to a friend