Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Buy this, a dock, and an SSD upgrade. kthxbye
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly much better than a steam deck. Pick this up as a mini computer. Use it as an emulator. Use it for steam. Use it for pdfs. Use it for managing your home network. It is great. Just get one already.
I would recommend this to a friend - Pros mentioned:Portability
Awesome on the go PC!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty awesome! This thing is like a traveling PC and allows me to play games while I travel for work. Only complaint is that it is complex and takes some getting used to.
I would recommend this to a friend - Cons mentioned:Battery life
Awesome gaming windows device except
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently switched to this from my steam deck and im glad i did. Gaming is so much better on the ally except the horrible battery life much like the steam d3ck.
I would recommend this to a friend - Pros mentioned:Overall performance
Best computer of all time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. I wasn't completely aold onnthe rog ally, but it was on sale so i took the chance. Never going back. I will never use a laptop for gaming again.
I would recommend this to a friend - Pros mentioned:Overall performance
Asus rog ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld device. I use it for playing games on the go. I have had no problems from day one. I use it for steam and game pass and emulation. Casually some youtube other than that its been a grest handheld pc for me.
I would recommend this to a friend - Pros mentioned:Overall performance
ROG Ally Z1X
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome handheld. Great performance, decent ergonomics. Good battery life.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Asus is good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but gets hot everytime you play for an extended time
I would recommend this to a friend - Cons mentioned:Battery life
Great display, excellent performance, one big flaw
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On my unit, one button has a occasional tendency to stick and the battery life is notably awful unless limiting power. Besides that, an all around upgrade imo over my old Steam Deck.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Good concept, bad execution
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am truly disappointed as I wanted to love this, playing any AAA title for more than 15 minutes will make the console uncomfortably hot to the touch. At best, you can run games on medium settings. I’m an avid PC gamer that is used to playing on screens at 120fps or higher. While the screen is 120fps capable, no game will ever reach that and if it did it would probably explode in your hands at a million degrees. I gave it a week and returned it. I wouldn’t even want to guess how poor the experience would be on the lower end, non extreme version. Asus releasing this feels like a mistake, and will most likely be subject to recall after it eventually scolds someone’s hands. I had updated to latest firmwares etc too.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Raymond,
I do understand your disappointment and the inconvenience this may have caused.
It is normal that excessive heat is generated while under heavy load especially during gaming. When system resource utilization is high, this will generate more heat than normal. While gaming, please ensure no resource hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down. Please verify the device is running with the most current drivers and BIOS besides Windows update. Keeping the device updated will maintain optimum system performance and will reduce excessive heat generation. Drivers and BIOS are posted at: https://rog.asus.com/ph/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_download/.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Overall performance
Best handheld available.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a nice handheld. The performance is not 8.6tflops, but it does play some games at 50-60fps including diablo 4 on lower settings. If you know how to use a computer the experience is flawless. It is not as simple as a steam deck.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog Ally
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best counsel decision i made in a while, play most of all games
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Great machine ...poor battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The asus rog ally is a strong performer with great specs but at the cost of battery life. Doesnt last very long while playing
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Eltranza,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. We recommend using the link below to update your Bios which should improve system stability.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-0041) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
https://rog.asus.com/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_bios/
- Pros mentioned:Overall performance
Awesome purchase. Highly recommend.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this device. Replaced my Xbox Series X. Hoping to get the Ally X soon.
I would recommend this to a friend - Pros mentioned:Screen quality
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice upgrade from the Steam Deck. The 120hz 1080p VRR screen is probably the biggest upgrade though. It's very hard to go back to a traditional 60hz display after gaming on high refresh VRR displays for many years.
I would recommend this to a friend - Pros mentioned:Portability
Fastest Chicken in the South! (gaming portable)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the portability and power in this little gaming device. Runs Windows 11 and allows for docking to make it the perfect travel companion for gaming or other media needs. Setup is a bit tedious, but all Windows PCs work this way.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Handheld over SD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming handheld, hands down. Havnt had the sd slot issue, but then i havnt needed to use it. Has plenty of space for me. Runs my games smoothly as well
I would recommend this to a friend - Cons mentioned:Battery life
Battery life sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty good it’s just that the battery life is the only real downside but I get it it’s a lot of power from the device.
I would recommend this to a friend - Pros mentioned:Overall performance
Pretty good so far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only played it plugged in so far. Vut the performance seems to be pretty good. Wish the screen was an inch or two bigger. Other than that I really don’t have any complaints
I would recommend this to a friend - Cons mentioned:Battery life
Awesome steam deck alternative!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to use and recent updates have helped improce the sodtware greatly. Only knocked one star off because battery life isn't that great.
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing little device that plays all my games and cloud games. Clunky windows interface, but small price to pay. You won’t regret it chooms
I would recommend this to a friend