Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Kinda let down despite amazing graphics.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing graphics and a comfortable gaming experience. You better be good at computers and patches and the difference in where you need to pull updates from because the amount of effort and research I had to put in made me lose interest in the device because every time I installed a new game I had to update something. I can’t provide an equivalent yet but I’m probably going to sell this and try out the steam deck.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ashley,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0369" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Powerful device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome device. A bit of a learning curve, but fun while u learn
I would recommend this to a friend - Pros mentioned:Overall performance
Absolutely great
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ally is ridiculous! It is full fledged Windows and with a 1080p 120hz display you cant go wrong. Can pop in an sd card for my emulation. Its beautiful I cant wait to see the future generations of these hanheld gaming machines
I would recommend this to a friend It’s amazing, such I cool device.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product, it’s my daily driver, it’s played anything I’ve thrown at it.
I would recommend this to a friend- Pros mentioned:Game compatibility
Awesome Machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far has been a great system. Very capable and fun to play games on the go, I am a Pilot so constantly traveling with my ROG ally. Some games on blizzard have been tough to get going like overwatch but Diablo 4 runs great.
I would recommend this to a friend - Pros mentioned:Overall performance
Great device
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rog ally is great I use it all the time it plays almost every game I’ve thrown at it
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alexander P,
We are happy to hear that you are pleased with the ROG Ally. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. It is our hope that the device continues to operate normally and that you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0492" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Turn off Core Isolation and VMP! Huge Gains!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 Hardware, software still needs optimizing. Performance is incredible. I love the Steam Deck but this is another level. If you are okay with a bit of tinkering yourself you can make windows work for you rather than against you.
I would recommend this to a friend - Pros mentioned:Overall performance
Powerful performance
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The console runs perfectly fine and smooth only issue is the inconsistency in reliability in some of them I’ve had to turn in one before but the one I have now is perfect.
I would recommend this to a friend - Pros mentioned:Overall performance
The One You Need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of all the handhelds, this is the one you need to purchase- it has the best performance of all of them.
I would recommend this to a friend - Pros mentioned:Overall performance
Wow
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes yes yes best thing I put in my hands. Do not regret at full price
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing product, preferred over Steam Deck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product!!! Enjoying over my Steam Deck. Installed a 4tb 2280 M.2 and a 90Wah battery and it's the perfect beast. Clearly I like to tinker and working in Windows is easier than messing with Photon and SteamOS.
I would recommend this to a friend - Pros mentioned:Portability
Fun
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it she works from home so she can game while on break and doesn’t need to go to another room. Battery last about 2 hours considering its a mini computer pretty good.
I would recommend this to a friend - Pros mentioned:Overall performance
Works great for my application.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs The Isle well. I use an emulator to play my mobile games as well. This runs everything extremely smoothly. My only complaint is that I have to hold it like a football to type in chat.
I would recommend this to a friend - Pros mentioned:Portability
For a hand held not bad at all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy being able to play most my games on steam with the rog suppporting the windows 11 letting me do what im able to do on my pc as well its great for traveling as well
I would recommend this to a friend - Pros mentioned:Overall performance
Loooovvvveeee it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about it no issues no complaints. Recommend it for anyone who wants a PC handheld/gaming on the go.
I would recommend this to a friend - Pros mentioned:Game compatibility
Portable and efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really convenient to have something like this where i can play xbox games but also download emulators to play. It’s like having all the retro and new games in palm of my hands
I would recommend this to a friend - Pros mentioned:Overall performance
Bro. Trust me. It’s a PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I had it for a few weeks and love it. It’s a PC, so, be prepared to do a lot of tinkering and setting up to get it the way you want. I have a Steam Deck as well, but haven’t touched it since I got this…it’s good!
I would recommend this to a friend - Cons mentioned:Battery life
Great mobile gamer. Sort of.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is insane. Triple a games on the go… Sort of. I mean the only issue I have is the battery. To get 30w turbo mode you need to be connected to a cord.
I would recommend this to a friend - Pros mentioned:Overall performance
My favorite new device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product so far it's everything I needed in a handheld. It can play most games at a decent resolution and has keyboard and mouse compatibility.
I would recommend this to a friend - Pros mentioned:Screen quality
Seems Expensive but...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It blows even highest tier steam deck out of the water with hardware inside of it, and the freedom to add software as if it was a windows laptop is a huge win. Would recommend if you have the extra cash.
I would recommend this to a friend