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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9050 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 9,050 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Steamdeck competitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and excellent feel. There are some issues with sd cards overheating. A new bios update was just released, but not before it cooked my 512gb card

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    ROG Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this over steam deck. Battery could be better, but it’s an amazing piece of hardware tbh. After getting emulation, ps cloud gaming, remote play, steam and Xbox gaming all setup, this is an absolute beast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg, this console is really amazing, the grafics are really good, no frozen game, is super fast, we can play whatever that we want, Diablo, call of duty, fifa, all that you want… you really need buy it if you are a gamer..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its a fun experience!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No device is perfect. If you have the patience to deal with the windows OS you will be able to get more out of the device. I run it at 18W and a different fan curve when handheld. Performance is pretty stable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best hand held console for a while

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a big fan of PSP growing up. Sad they stopped making it. This by far highly recommended for people on the go. Very powerful. It runs at windows 11. You can pretty much play anything on steam, blizzard and fornite!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it while prepping to be admitted to hospital as something to keep my mind occupied. Amazing device that lets me play my games on Steam, GOG, EA Play, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just buy the z1 extreme

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minus the sd card issue this is the best gaming handheld I’ve purchased. Asus always makes great products and I’ve been a loyal customer for as long as I can remember.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Superior

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one, do everything handheld device. Could easily be the best gaming handheld built ever. Battery needs improvement but this applies to any powerful gaming device out there

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little while to update initially but once complete this thing is amazing. It’s been able to play every game I’ve thrown at it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ally ROG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed by this small handheld gaming pc. Put it through a lot of major titles and it handled it like a champ. Temps are pretty much what Id expected but it all ran very smooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very fun

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made handheld gaming system runs very well and plays all the games I want

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portable gaming beast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use in place of my gaming laptop, since I would now have my work laptop as well. Great replacement, loads my games up effortlessly. I will be expanding the internal memory, definitely a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best Handheld

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handheld device in the market is the best option available, but it does require software updates to improve its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very impressed with the performance and overall user experience So close to 5 stars, just needs more software tweaks to enhance docking & sleep functions.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    Crazy good but needs better battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays everything with decent quality. Emulation is good and plays steam stuff great. Plays SF6 perfectly and the D pad is good but too close ro the analogue stick.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader, Storage capacity

    Rated 2 out of 5 stars

    SD card issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be much happier if the sd card slot did not stop working towards the end of my return period. I was lucky in the sense that it didnt destroy my sd card. If they come out with a new hardware revision that does not have these issues, id certainly be purchasing another though. 512gb is simply not enough storage for me, and being able to swap sd cards on the fly is certainly important to me.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nragni

      We're sorry to hear about the unfortunate experience you're having with your SD card stopped work. All ASUS products undergo intensive quality control, testing, and inspections.
      ASUS provides warranty coverage in order to fix or repair any product that may stop working prematurely under normal usage. questions:
      1. SD card brand and model
      2. SD card capacity
      3. How much storage capacity has been used on the SD card
      4. SD card is first time use?
      5. SD card worked on other devices after failing on the ROG Ally?
      6. Thermal profile usually used > Silent / performance / turbo / manual
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306018122-0043) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AMAZING LITTLE THING!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in excellent condition as an open box and let me tell you - this computer does not disappoint. I have both the rog and the steam deck and tbh the rig wins by far and now my steam deck is dusty haha

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a real strong, love-hate relationship with this consul packs a good punch, but really lacks in battery life

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear PainZ,
      We certainly understand your disappointment with the product, We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [ N2306018106-0048] for us to better assist you. Thank you for choosing ASUS!


      Best Regards,
      Schottky,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than steam deck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the steam deck.This is so much better.I don't have to mess around with graphic settings.Or change anything up to get a game to run properly.Love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device, amazing handheld power.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device, for me, is overall better than a steam deck in every way. Both are great devices. But, if you want to make sure you can play all your games, plus have the power to play them, this is the device you’ll want.

    I would recommend this to a friend