Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Best PC gaming handheld out right now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love my ROG Ally, incredible performance for its size and makes handheld PC gaming a breeze. The 120hz screen is very impressive for a handheld and the specs allow for most games to run at solid performance.
I would recommend this to a friend - Cons mentioned:Battery life
Not worth the high price of entry
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery and operating system leave a lot to be desired. The convenience of not having to deal with Steam OS wasnt enough to make up for how clunky W11 is on mobile, and the controller layout is not great (no track pads and offset sticks are both negatives)
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Noblewolf,
Thank you for sharing your comments regarding the ROG Ally. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0521" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Impressive!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely wonderful handheld PC. I have had 0 issues running anything at all. Most games run well over 30 fps, even with settings higher than minimums.
I would recommend this to a friend - Cons mentioned:Battery life
I like it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really nice to play with even if windows 11 can be a pain to use sometimes its still good i feel if it had a better battery it would be even better
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this handheld, expecting not to like it. After i was disappointed in the steam deck, but this ROG ALLY completely exceeded my expectations. I love this thing, it has quickly become my favorite place to game on.
I would recommend this to a friend - Pros mentioned:Overall performance
It's a handheld PC alright.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a handheld PC. Works fairly well for games. Controller settings needed a little digging into to get my normal setup.
I would recommend this to a friend - Pros mentioned:Game compatibility
Very powerful and convenient
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an amazing gaming device. The graphics are good and it’s just really nice to have something small to game on
I would recommend this to a friend - Pros mentioned:Portability
Amazing handheld!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never owned a gaming PC before and now I can enjoy steam, game pass and all retro games in 1 device that I can take anywhere.
I would recommend this to a friend handheld pc no need to say more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little handheld pc. only gripe is that i can use with any egpu only asus proprietary one but other than that really nice
I would recommend this to a friend- Pros mentioned:Portability
Performance and Portability!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't keep my hands off the thing! It's one of the best handheld PCs I've owned and I've owned quite a few so if you're looking for something with power and portability the ROG Ally is must-have for Just about anyone!
I would recommend this to a friend - Pros mentioned:Overall performance
Feels like an upgraded steam deck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with it, haven’t had a single issue. If I had 1 nitpick the joysticks feel a little loose compared to a ps5 controller and makes aiming harder.
I would recommend this to a friend - Cons mentioned:Sd card reader
Geat but flawed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the device is great, its just the SD card slot issue of not working or ruining your cards is the biggest issue that cant be fix due to its design.
I would recommend this to a friend - Pros mentioned:Overall performance
Money well Spent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. You wont be disappointed with this product.
I would recommend this to a friend - Pros mentioned:Overall performance
Fast and reliable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a quick fix to gaming on the go or in bed. Haven’t had any issues at all. Great buy and definitely an awesome competitor in its market.
I would recommend this to a friend - Pros mentioned:Game compatibility
Amazing little computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little computer is amazing! Gaming it blows the steam deck out of the water due to versatility of windows. Definitely upgrade that ssd to 1tb as soon as you get it.
I would recommend this to a friend - Cons mentioned:Battery life, Sd card reader
Look elsewhere for handheld gaming experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a seamless handheld gaming experience, look elsewhere. You're better off with a Nintendo Switch or a Steam Deck. This is a handheld PC. It packs a punch but the battery life is terrible and the micro SD card reader will eventually stop working (research it, its a manufacturing flaw). Way too expensive for the amount of flaws it has. This is coming from a PC gamer and builder.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tony,
It is really unfortunate to hear about your disappointment with the ROG Ally. This is not the kind of experience we want our customers to have with any ASUS product. We understand how frustrating it must be to experience a product not performing as expected and we would like to make it right. Please note that there will be updates to the ROG Ally in the future that will improve overall system performance and stability. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0079" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
My best electronic purchase of 2023
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pc master race! If youre used to gaming on pc and looking for sonething portable then this is it! Love that it can play tons of emulators even up to ps3 and switch smoothly
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much fun. Started with the Lenovo one but liked this one more.
I would recommend this to a friend - Cons mentioned:Battery life, Heat dissipation
Not bad but heat & battery mehh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great and overall impressive, but the battery dies too fast and the device does get a bit hot and loud at times.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mvg420,
We appreciate your feedback on this product. We are committed to providing our customers with the best possible experience. We will let the related department know about the issues you are experiencing for continuous improvements to the product line. Please note that future updates to the ROG Ally will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2306018106-0113 " for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Everything I need in a handheld gaming system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as it is supposed to be basically a laptop built into a gaming controller. So nice being able to play any game i want on a handheld vs my steam deck where I had to jump through hoops to play certain games.
I would recommend this to a friend