Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Software
Amazing Hardware - Subpar software
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Harware is amazing. Top of the line and good quality. Software ruins the experience. Windows 11 is horrible for handheld touchscreen devices. Overall 4/5.
I would recommend this to a friend - Pros mentioned:Overall performance
A title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool, looks beautiful, just not as user friendly as a steam deck. Though it is much stronger and runs games at better fps.
I would recommend this to a friend - Pros mentioned:Overall performance
Incredible Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little gadget. This is definitely not for beginners but there are plenty of tutorials available online. Can't believe how far we have come.
I would recommend this to a friend - Pros mentioned:Overall performance
Power Packed Handheld
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Rog Ally is an amazing handheld pc! The graphics are awesome, it runs very smoothly and I love having many of my games available to me on the go! Definitely worth the investment!
I would recommend this to a friend - Pros mentioned:Portability
Super nice to have
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for flights, school, bus rides, or even in your own living room
I would recommend this to a friend - Cons mentioned:Battery life
Great Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device. I have not had any bad experiences like some others. The battery is the biggest flaw so I bought a charger bank for more game time while on travel. Hasn’t really died on me yet with that.
I would recommend this to a friend - Cons mentioned:Sd card reader
Decent handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't bad, problem is the overheating of the SD card slot. The graphics card is only 1GB so be ready to tweak settings
No, I would not recommend this to a friend - Pros mentioned:Overall performance
great handheld with little problems
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent but had some problems with sound and bios in the beginning but it's just getting better now with all the fixes. perfect size as well and its powerful gaming device for sure
I would recommend this to a friend - Pros mentioned:Screen quality
Nice pc/game play
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice that a handheld can play real games like COD. I am actually very happy with it. The only thing that might help is mouse and keyboard. The screen has a great picture. Touchscreen is a little lacking.
I would recommend this to a friend - Pros mentioned:Overall performance
Gamer must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't decide between this and the stem deck, i'm so glad i went with the ASUS. This device is the best thing that has come out in a while. highly suggest!
I would recommend this to a friend - Pros mentioned:Overall performance
Wife loves it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my wife! She loves it ! She plays a lot of stardew valley on it.
I would recommend this to a friend - Pros mentioned:Overall performance
Its good product but it has some problems
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In general its a good product but it does have some little issues such as sometimes the screen adjustment errors but overall i recommend it
I would recommend this to a friend - Cons mentioned:Battery life
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had so much fun with the Rog Ally. Only downside of it is that it consumes the battery quickly when not plugged in but other than that it’s a fun toy
I would recommend this to a friend - Pros mentioned:Overall performance
Very great gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice! My son got it for Christmas and loves it!
I would recommend this to a friend - Pros mentioned:Overall performance
Great Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, reminds me how much missed PC gaming.
I would recommend this to a friend Handy little handheld with full windows
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great powerful device for the size. I bring it over to friends house with Xbox controllers for split screen fun!
I would recommend this to a friendGreat handheld PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift for my husband and he loves it! Great handheld gaming PC, easy to use, fast and very tech friendly.
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Battery life
Good performance but sacrifices battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The performance of the device is good and can play anygame well and AAA games when pushing a higher wattage but the battery is so horrendous that it only lasts and hour or 2 trying to perseve battery. Only worth it if plugged in t9 the wall. Also have had issues with the sim card being burned and no longer working.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Steven D,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To troubleshoot the SD Card issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018122-0196" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1051166/
- Pros mentioned:Overall performance
Awesome!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!! I recently welcomed my 4th boy into the world and this is the perfect handheld system to get the gaming in while laying with the baby. Diablo 4 runs very smooth. Perfect for emulating as well.
I would recommend this to a friend - Pros mentioned:Portability
Nice handheld gaming system.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much fun to play my games when and where I want. Especially since my children have commandeered my Xbox and Switch.
I would recommend this to a friend