Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Asus rog
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, great display, the led lights, the feel on the device.
I would recommend this to a friend - Pros mentioned:Overall performance
Good needs more updates
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall all a good product. I would buy another but wait a little longer until the bios updates have made the system what it’s supposed to be.
I would recommend this to a friend Worth every penny
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using this device since I purchased it and the only thing that has failed has been the left fan I easily replaced it myself and the device itself has had no other faults highly recommend this to anyone who is on the go near an outlet if you plan on gaming AAA titles
I would recommend this to a friend- Pros mentioned:Overall performance
New to pc gaming and the ally is a perfect match!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say, the Ally is exactly what I have been wanting, its powerfull, it plays my xbox games and steam library! What more can u ask for? I love it and would rate it 10 more stars if I could.
I would recommend this to a friend - Pros mentioned:Overall performance
Get you one today!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend this product. Graphics are awesome and the price is right! Having a steam deck that i can use with ease on the go is paramount.
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not expect to love this as much as i do. Its so great revisiting a bunch of my older steam games. This thing is an emulation beast. Ive bever been happier
I would recommend this to a friend - Pros mentioned:Overall performance
Rog Ally extreme
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good device overall havnt had an issue with it and the recent bios update they just release made it even better. Would definitely recommend to anyone
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld for the money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld ever! Got a open box fair condition one and it was MINT
I would recommend this to a friend - Pros mentioned:Overall performance
Best device on the market..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best handheld device you can own..Had a few problems at launch but all the updates fixed them..definately can recommend this device if you a die hard gamer
I would recommend this to a friend - Cons mentioned:Storage capacity
Rog ally extreme first user.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable pc gaming computer. It isn’t the easiest to get going for games etc unless you are familiar with steam. Need to expand the SSD for more storage.
I would recommend this to a friend - Pros mentioned:Portability
Fantastic!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that its portable and easy to use. Being in the navy and going on deployment this makes it very easy to bring your PC with you and still game with little to no room!
I would recommend this to a friend - Pros mentioned:Overall performance
Steam deck killer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs games much better than the steam deck lets hope that asus works on updating it and making things better and doesnt just guve up on the product
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing handheld device can play basically anything with different performances depending how long you want to play or if you have the docking charger you can use it like a laptop very awesome product
I would recommend this to a friend - Pros mentioned:Overall performance
Great device!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. Plays everything i throw at it and on the go. Changed out to a 2TB and updated everything. No issues yet.
I would recommend this to a friend Great Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really great and a powerful machine for its size, only thing that could be a downside was that the RT button started making a squeak noise.
I would recommend this to a friend- Pros mentioned:Overall performance
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t expect a lot from this thing but it blew me away! Plugged in I can get 100 fps in Halo Infinite! I’ve been trying but I haven’t stumped this thing yet!
I would recommend this to a friend - Cons mentioned:Battery life
Drops the ball in a few departments…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honest review time. This thing is ok, but definitely need ALOT of improvement. It does play some games great, but at what cost? Well… the biggest flaw here is the battery life. Asus made a portable gaming system that gets you about an hour unplugged at 15watts. Which mind you is not going to get you anywhere close to 60fps on medium to high settings on basic games such a skyrim, gta 5, or even basic titles such as minecraft. On top of that, to get somewhat decent frames for a playable experience, you need to jump up to 25w. Not a problem, but good luck playing it for 20 minites unplugged. They need to figure thr battery life problem out. BIG TIME. I took this on a 3 hour plane ride, and had to charge it 3 seperate times. Yes, it does play some games great. But they need at least a 50whr battery in this guy. Orher than that, it runs windows as a OS and that runs terribly on a handheld. Should of went the linux route like the steamdeck. All in All, a 2/5 for me until the battery issue is reoslved
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Aima K,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018122-0218" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
- Cons mentioned:Heat dissipation
Great but…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device. Ive had both the steam deck and this device. I prefer the Rog Ally. However there is one major issue. It heats up so hot that the sd card slot will not work. This forces you to update the storage. If this device is geared to make pc gaming less intimidating for a more casual audience, then fresh out the box I would have to give it 3 stars.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Aaron,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To troubleshoot the SD Card slot issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0386" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1051166/
- Pros mentioned:Overall performance
Excellent Gaming Device with some issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming device that is not without its quirks. Overall a solid handheld even if it is held back a bit by Windows and poor battery life.
I would recommend this to a friend - Pros mentioned:Overall performance
Id buy 2 if i wasnt broke
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld gaming system! Plays all the popular games with no issues other than configuring the controller settings to work with the smaller screen. if i could give it more stars i would.
I would recommend this to a friend