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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9042 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 9,042 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    One of my Best Purchases Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome!!! I have so many games on PC and the Ally has allowed me to take them with me anywhere I go! I play it a lot in hand held, but in my backpack, I have a keyboard, mouse, dock, Xbox controller and HDMI so that when I’m going somewhere I’m going to be stationary (like a hotel or to stay with family) it’s like taking my whole pc in a backpack, that can be unplugged and go to the recliner with me for handheld gaming! I’m in love with this thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal for handheld gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condition said fair but it was actually in perfect condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hand held Ganing PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a gaming laptop but never got around to completing any games however since owning the ally Z1 Extreme I've completed lots of games so far. It's just so much easier to game on the ally. I olay 80% of the times plugged in because outlets are literally everywhere these days so battery life isn't a problem. I honestly dont mind not being able to use the sd card slot though it would've been a nice plus. Great overall device. I would definitely recommend buying one.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Recommended!! Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it,compact computer that can play all my games ,and it is in great price. 512gb in todays gaming is not a lot of storage but it is expandable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the rog! It was easy set up for me. Im only using the Rog for gaming. I love the gaming hub. All my gaming apps and games in a single area is handy! Wish the battery lasted longer but im usually on my couch so i can have it plugged in. Definitely recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Fantastic Device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the Steam Deck it’s just a great upgrade! Thw screen, sound, touch capbility, and performance sre just remarkable! Plus it’s much lighter!

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Sd card reader

    Rated 2 out of 5 stars

    SD Card issue for experienced PC user

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been PC gaming for a long while, I have a few ASUS computers under my belt. That being said, I have experienced an unusual SD card issue with this device. I use reputable brand cards in all my devices, I update and care for my computers. My sd card began to fail, slowing down file explorer to a crawl, not letting me use task manager, and not letting me do a system shut down, All issues went away when the card was removed. I placed the card in a 360 camera, drone, and another computer. The card was still functional, in fact it was still functional with the ally via an external USB C sd card reader. The Ally sd card slot was also still functional with a 2nd card I purchased, and a few old cards I had laying round. But I discontinued use out of caution. Other than that, this device and its possibilities are outstanding. To be able to play PC games on the go in a handheld formfactor, and also to dock and play in a desktop type setup is amazing. It can also play PCVR Titles,

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SGTRock82nd,

      We appreciate your feedback on the ROG Ally and we apologize for the SD card issue that you have been experiencing. We would like to know the following information regarding your SD card:

      1. SD card brand and model
      2. SD card capacity
      3. SD card is first time use?
      4. SD card worked on other devices after failing on the Ally?
      5. Thermal profile usually used > Silent / performance / turbo / manual
      If manual, If you are willing to share, please provide us with the fan curve used.
      6. How much storage capacity has been used on the SD card

      We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0030" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A beast of a device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A hand held PC ready to be personalized and optimized. Can run in variable watts and will perform better than a switch or steam deck performance wise. Battery consumption not so much. Runs on windows 11, steam and Microsoft store come installed, other launchers readily available. 3 months of gamepass. Switched out the internal m.2 for a 2tb, micro SD cards ported on fan cooled vented dock with mouse and keyboard attached and a portable display on the way Overall a nifty gadget.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader, Software

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a decent product but it has some issues with software and the SD card slot

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Issa whole beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did about a week worth of research every day i got off work everywhere from reviews to teardowns to ssd upgrades to what game are compatiable. I was thinking the steam deck but this opens up a world to play any game the steam deck but better and a lot more game options. Im not limited to steam only i can play any game u can put on a gaming pc i did purchase a 1tb ssd for this bad boy althoigh with cloud gaming available now i diddnt really need that mich extra memore the 512gb is plenty. This thing is a beast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than the steam deck in almost every way

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated this bad boy can play pretty much every game better with higher details than the steam deck PLUS it has native windows, which for me i pefer to linux on the steam deck. However i personally wish that it had 4 paddles on the back like the steam deck but i think im in a minority on that cuz the face buttons are more than good enough im just spoiled from the xbox elite controller. Overall i love the ally and i bring it everywhere and it has pretty much replaced my steam deck and inthink its worth the price diffrence to me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great device!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a pc and console gamer, I enjoy the portability and power of this device. Playing AAA games on the go or in the comfort of my bed is great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this beauty!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is able to be used! Even though it's running Windows 11, it's like a compact version of it and Asus put their software on there to help better the experience with your games! Once you understand how everything works, it's a remarkable experience! Playing games wherever you like is amazing! The only downside to it is the battery life when gaming. It does die quicker without being on the plug, but its understandable since it's like a gaming PC. Overall I am extremely happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    ROG ALLY is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Ally, I play this thing every day and has become my main mobile gaming device! Destiny 2 on this thing is wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mind blown

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to get a steam deck but then I heard this was coming out and I’ve been researching both of these for a little while and then I saw it in person available for display. I was concerned about the comfort so I tried it out and I loved it and the fact that it’s a Windows 11 machine makes it to where gaming is limitless. I don’t see how people are complaining so much to be honest if you want something done right spend a little bit of time setting it up and properly updating it. This is by far the best portable I currently own for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Throw away your Xbox and PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard some units were faulty but mine came out perfect. Playing COD feels amazing , this also works with Nreal airs , if anyone wants to know. Device works very well, been watching videos and was thinking it would be a buggy mess but nope , flawless. I have both steam deck and Ally. Steam deck is awesome , games play very well if compatible, feels like a console, just can’t play some games like COD or any game with anti cheat. Ally can play everything , it’s a windows pc just in your hands with controller support. Hand held are the future 100%

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a pretty awesome system. Basically like having a series x or pc in your hand. The best part is not constrained to your home when you want game. So far I have taken it to an auto shop and had to wait while they fixed my car, that would have been boring without an ally. I also have a nice setup at work to make downtime more enjoyable. 10 out 10 reccomend. I will say there were some hiccups here and there , but nothing that wants me to make a return. I also never used my sd card slot in case you was wondering.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Asus rog ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent portable console works very well good graphics easy to use any game will work very well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Plays older AAA games without issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly, this plays older (but still modern) games like Fallout 4 pretty well. I’d say the performance is comparable to an Xbox One or Playstation 4. It’s arguably more user friendly for casual gamers than Steam Deck, and I have zero issues modding games since it runs Windows. I went in expecting to have play games on super low settings and I’ve been pleasantly surprised!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An Absolute Beast of a Handheld

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolutely amazing Handheld, my only complaints have been not having an OLED screen and the Grips, however the grips have seem to been taken care of with the new ROG Xbox Ally Series!

    I would recommend this to a friend