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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9051 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 9,051 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Asus found incredible.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing and blows the steam deck out of the water . I already have a gaming pc and wanted something portable as well . Laptops are overpriced so I looked at this thing . I love it .

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 3 out of 5 stars

    1 of the best hand held pc

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great at the beginning but the sd card slot went out after a year. They have extended the warranty but its something to keep in mind

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Derek V,

      Thank you for sharing your feedback on the ROG Ally. We're sorry to hear that the SD Card slot stopped working and apologize for the inconvenience this has caused.

      To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0569" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Memory Card (SD Card)/Card Reader Issues -  https://www.asus.com/support/faq/1051166/ Asus

  • Rated 5 out of 5 stars

    A Great Product, but needs a Gaming Window OS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the Ally is a great product. I just wish the Windows OS itself wasn't such a memory and system hog, which eats up resources which could be better applied to playing today's games. Windows is simply a very sloppy OS, caulk full of junk and dead code. It's definitely needs cleaning. The Steam Deck beats it there because of its clean, and finely tuned OS. Either a very Lite Gaming Version of Windows could become available, and/or a future model of the Ally come w/expandable memory. 16 GB of system memory just doesn't cut it w/both Windows and w/many of today's games running.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good start

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product poor battery life, would love to get at least more than 45 minutes of play without having to charge it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ROG Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome profuct. Bought it to replace my PC. Wish it came with the dock adapter instead of paying an extra $65

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND!! Works amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE, LOVE, LOVE!! My husband brought this to my attention because I like to play Sims 4 occasionally and it was causing my laptop to crash. Had the Rog Ally for about 6 months now and never crashes. It does require more frequent updates than my laptop but other than that, it's amazing! It has all the benefits of a laptop, with all the benefits of the game console. Perfect combination

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now own this and a steam deck and i love them both. This runs steam and the epic games store like a dream, and it is so nice to be able to play on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the extra performance compared to the steam deck, but do wish there was alternative options to use than the proprietary external GPUs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superb device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little thing! Its so powerful yet so small and allows me to play my games i love away from home and the 1080p display makes for a great resolution at a small size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Windows handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Windows portable PC. The setup process is annoying but once you install all of your patches and game launchers the experience is great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    GAMING MASTERPIECE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I can’t believe Asus nailed it the way they did with the ROG ALLY. Portable gaming at its finest. Game libraries expanding daily. I have zero complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld i have ever used, could not recommend more! It is honestly like holding a gaming pc in your hands! So many different ways to use it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device i take it with me everywhere i'm a truck diver and i love the fact i can play my games that you usually need a system for. The only problem is you need wifi

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ASUS ROG ally for the win!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ally is great, if you want powerful gaming on the go this is your best option. The new 323 bios update made this machine even more stable and fun to use. The ASUS Ally for the win!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good pc hand held console.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on open box condition and console pretty solid and good. Recomended .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. Had a few minor issues but most likely windows 11 problems. Runs any game I throw at it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    personally i love this console. I would change 2 things, first you dont have an hdmi or mini hdmi port to connect it to a tv, and second the battery is going to die in 1- 1:30 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good device, still has growing pains

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible little pc that runs my game library well. Needs some time for manufacturers to fix bios and firmware to match the capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system for PC handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system a little difficult but you get used to it still got a couple bugs that needs to work on and update like any other PC but it's really great it's better than the steam deck

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device, love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, I use it everywhere and really works great. There are a LOT of updates out of the box. That is to be expected with a brand new device in all aspects so it was understandable.

    I would recommend this to a friend