Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great device, love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, I use it everywhere and really works great. There are a LOT of updates out of the box. That is to be expected with a brand new device in all aspects so it was understandable.
I would recommend this to a friend - Pros mentioned:Overall performance
Worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With just a little time and patience, you could have the best handheld gaming system currently.
I would recommend this to a friend - Pros mentioned:Overall performance
Asus
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome device a beast of a gaming system paired with game pass and steam this device has replaced most of my consoles
I would recommend this to a friend - Pros mentioned:Overall performance
Great Device, Smaller Screen
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, great performance and easy to use. Just want something with a bigger screen so I upgraded to the Legion
I would recommend this to a friend ASUS ROG Ally
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful for its size, once fully set it is an excellent handheld. The ability to download from Steam, GOG and others on the fly is great.
I would recommend this to a friend- Pros mentioned:Screen qualityCons mentioned:Sd card reader
Beautiful screen, but that's about it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was so hyped for this thing. When I got it I was blown away by the screen quality. Unfortunately everything else about the device is hot garbage. Within a week my creaky LB stopped working. Also, every time I turned the device on I had to manually disable/enable the SD card reader because otherwise it wouldn't show up. I returned it while I still could, gonna wait a few months to see if Asus addresses the horrible build quality. If they don't I'm gonna wait for the next Steam Deck as my Deck has been flawless for the past year I've owned it. What a letdown...
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JL81,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, issues you are experiencing are random. Usually, updating the BIOS, Windows and drivers will improve the device system performance and stability. In regards to the SD card, please provide the brand model number and size so we can check compatibility.
If you need further assistance with the device and other ASUS products, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Cons mentioned:Storage capacity
Surprisingly powerful but $$$
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool little device, surprisingly powerful. A little overpriced. Had to upgrade the SSD to a 2tb. 512gb is nothing.
I would recommend this to a friend - Pros mentioned:Portability
Asus ROG Ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the best I’ve ever seen, portable small gaming machine, crazy how time flies. Tech is mind boggling.
I would recommend this to a friend - Pros mentioned:Overall performance
Solid Handheld
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld for sports games, not so great for shooting. Takes sometime to setup
I would recommend this to a friend - Pros mentioned:Portability
Game Game Game
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I take it every where, all of my games in one place. The controls can take a little time to get used to.
I would recommend this to a friend Its got potential
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get that this device has a lot of power being drawn from it, but if you are going to make it portable make it poratble. It has its glitches as everything new will. It has several updates some kept failing and during first setups lots of updates are needed very time consuming. Also over half of the storage is gone before even downloading anything.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Great,
It's a shame you experiencing issues with your ROG Ally. If possible, give me a detailed description to any specifics in regards to your situation so we can collaborate towards a resolution. Feel free to contact me at cl-adrian@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
- Pros mentioned:Overall performanceCons mentioned:Sd card reader
great but needs some polish
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming however i just found out that my microsd card reader is not working may be buggy.
I would recommend this to a friend - Cons mentioned:Battery life
Nice first try Asus.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for me. Battery life when playing at 20w or even 30w was terrible. Under an hour with most AAA titles. I think that Valve really balanced the Deck OLED with 15w vs battery. Hopefully Asus are taking note and focusing on battery for the next version. I’m sure this product works for a certain users but consider when and where you are using it before purchasing.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nick R,
Our sincere apologies for the problems you have had with the ROG Ally and any inconvenience this has caused you. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. With us, customer satisfaction is our top priority, and we strive to make every purchase an enjoyable experience. We appreciate your feedback which will be reviewed by our Product team. Please note there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
Allow us to make your experience with ASUS a better one. To troubleshoot the battery issue, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0337" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
- Pros mentioned:Overall performance
Happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing love it my kids play it everyday………………………..
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect handheld. Haven't had a problem yet! Definitely recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Great device!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is everything you need in a handheld. This handheld runs so many typed of games from Windows to Steam to remote play (PS5). The game pass from xbox, makes it an excellent system
I would recommend this to a friend Powerhouse in small form
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you come into this expecting it to destroy triple A games you are severely mistaken. It shines in the low to mid graphic games. It can have keyboards, bluetooth mice, screens all connected simultaneously. Its a very capable machine. I personally use it to play Halo Infinite and even some light MMO 2D. It runs halo at mid settings great, and maplestory with ease. The controls allow you to personally your imputs for going from a shooter to a 2nd side scroller! Dead zones are kinda hard to simulate a mouse. Recommend getting a bluetooth mouse/ keyboard.
I would recommend this to a friend- Pros mentioned:Overall performance
5 star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just get it! It’s worth the money!!!!!!!!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ps4 level of performance in the palms of your hands, has windows and its caviats, but overall amazing machine, manage expectations and you'll be satisfied
I would recommend this to a friend - Pros mentioned:Overall performance
Impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really impressive device especoally this itteration being literally their first . The steam deck still has its place and so does this . You cant go wrong with either, I have both .
I would recommend this to a friend